Originally Posted by jmann2380 (Post 30979161)

Hey all,

My wife and I and our 7 month old will be heading to Belmond Maroma at the end of the month and are trying to coordinate transfers and such with the hotel. Belmond quoted us $170 each way for SUV transport w/ a child seat, which I though included a M&G and Fast Track. Upon inquiring it does not and they quoted an additional $320 for this service, which is wayyyy higher than I have paid for it anywhere else. Normally I would totally blow this off due to the cost, however it's our first vacation with our baby and I want it to go smooth.

My question is, I haven't been able to find a single review aboutYep. this service at Cancun airport. Furthermore I found an 8 page thread on TA that says this service does not exist at this airport and all the sites advertising it are trying to sell a bill of goods they cannot deliver.

Anyone have any experience?



Thanks,
Josh

Originally Posted by mike_la_jolla (Post 30982589)

https://www.entertainment-plus.net/affiliate_1082
Yep. Been there done that but not with an infant.

- The price the hotel quoted is absurd.
- You really don't need fast track and it may not exist. Customs isn't too bad at Cancun -- maybe 30 minutes max?
- You cannot get a taxi at CUN. Don't even try. The corruption there is *extreme*.
- I use USA Transfers. The quoted price is $80 for the round trip to/from Belmond Maroma and they have an option for an infant car seat. Make sure to bring $USA cash. I'd tip $5-10 each way.
- If you're flying SWA allow for some extra time on the return. It can be chaos at the check-in counter, even for A-List.

Originally Posted by jmann2380 (Post 30982915)

We are arriving at CUN at 8:45am on a Saturday morning via United F. We depart the following Saturday morning at 9:40am. I'm just nervous with a 7 month old and reading lots of posts on the internet about 3 hour immigration lines!

I would assume if Belmond is offering the Fast Track service, then it does exist? I just haven't found a single first hand account.

I also know the transfer price is outrageous, however with needing a car seat, I'd rather use the hotel. If something goes wrong they can make it right much faster than I can.

Originally Posted by A4K (Post 30983062)

Mods might want to move this to the Cancun forum. All I can say from experience is at 8:45am even on a Saturday you should have no issues with immigration and customs lines, very few flights arrive terminal 3 that early in the morning. It is the afternoon when things can get a little crazy there.

I have no experience with even being offered fast track by the luxury properties in the area and it doesn't sound like anyone else does either, so if you choose the fast track I guess you will have to be the guinea pig and report back!

Originally Posted by luxtrvlwrks (Post 30985812)

The service does exist, but I have not used it.

Rosewood Mayakoba is the first hotel that will be offering VIP arrival service to all of their guests, up to four people for $150 total. Perhaps this will help lead the way to lower costs for the service in general, and open it up to more companies offering it.

I agree with others that you should be fine with an 8:45 AM arrival time, but if you are late it could be an issue. April 20 is school vacation week for NYC and BOS public schools. I am not sure about April 27.

Definitely use the Belmond transfer service at a minimum since you will need an early check-in.