Last edit by: cbellero
Transportation Resort Charge Policy
The resort will arrange combined speedboat transfers to and from Male International Airport and the fee is 136 USD per person (inclusive of the 12% GST and 10% Service Charge). International flight details are required to arrange transfers.
Some rate plans are inclusive of the transfer fee. Please check the rate description. Other terms and conditions may apply.
As of March 2021, hotel website states speedboat transfer is complimentary.
Information for Guests with Children
Due to the design and the general layout of our Water Bungalow, Water Villa, Water Suite and Ocean Villa children below the age of 12 cannot be accommodated in these room types. Children above the age of 12 are allowed when staying with a parent (maximum of 2 pax per room including child).
Please contact the resort for further information.
Mandatory Transportation Information
The resort is just a short 20 - 25 minutes speed boat ride away from Male' Airport.
Please contact the resort at sheraton dot maldives at sheraton dot com for transportation arrangements or fill in your details here.
New Green Tax Beginning November 1, 2015
Beginning November 1, 2015, a new Green Tax of 6 USD per day per person will go into effect. This will be in addition to the 10% Service Charge and the 12% Goods and Services Tax.
Mandatory New Year's Eve Dinner: December 31, 2015
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2015. The rate is 431 USD per adult and 172 USD per child ages 2 to 11. This will be automatically added to the room bill. Please contact the resort for further information.
Reaching out to the hotel
[email protected]
The resort will arrange combined speedboat transfers to and from Male International Airport and the fee is 136 USD per person (inclusive of the 12% GST and 10% Service Charge). International flight details are required to arrange transfers.
Some rate plans are inclusive of the transfer fee. Please check the rate description. Other terms and conditions may apply.
As of March 2021, hotel website states speedboat transfer is complimentary.
Information for Guests with Children
Due to the design and the general layout of our Water Bungalow, Water Villa, Water Suite and Ocean Villa children below the age of 12 cannot be accommodated in these room types. Children above the age of 12 are allowed when staying with a parent (maximum of 2 pax per room including child).
Please contact the resort for further information.
Mandatory Transportation Information
The resort is just a short 20 - 25 minutes speed boat ride away from Male' Airport.
Please contact the resort at sheraton dot maldives at sheraton dot com for transportation arrangements or fill in your details here.
- Transportation is available 24 hours a day and 7 days a week.
- The cost for the combined roundtrip transfer service from/to MLE International Airport is 136 USD per person.
- Please note that all speedboat transfers are subject to weather conditions and may not be able to operate in extreme weather.
- Advance notice for changes is required at (960) 665 0225 x4.
New Green Tax Beginning November 1, 2015
Beginning November 1, 2015, a new Green Tax of 6 USD per day per person will go into effect. This will be in addition to the 10% Service Charge and the 12% Goods and Services Tax.
Mandatory New Year's Eve Dinner: December 31, 2015
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2015. The rate is 431 USD per adult and 172 USD per child ages 2 to 11. This will be automatically added to the room bill. Please contact the resort for further information.
Reaching out to the hotel
[email protected]
Sheraton Full Moon Resort & Spa, Maldives [Master Thread]
#256
Join Date: Jul 2006
Location: Los Angeles
Programs: AA plat pro, HH Diamond
Posts: 429
Here right now for a few days, second stay here, as Plat got upgraded to an OWB, which was not expected but very welcome.
Does anyone know if nespresso machines got removed from all bungalows (last year we had one) or are we in a different villa type?
Does anyone know if nespresso machines got removed from all bungalows (last year we had one) or are we in a different villa type?
#257
Join Date: Jan 2014
Posts: 10
I am at the resort now actually. Booked an island cottage and was upgraded to a beachfront cottage. The resort is fairly empty and I think there's a lot of rooms available. I was offered an upgrade as a platinum to an OWB for a fee, which is a bit surprising. I think those people getting upgraded for free to OWB are probably booked in beachfront cottages? The cottage is awesome but we may try to get a bungalow for a night or two to try it out. Has anyone had success getting that room without paying the fee? I'm not sure how they are asking for a fee unless they consider those premium view which are excluded from platinum upgrades?
#258
Join Date: Jan 2014
Posts: 10
Update: they are only upgrading platinums to beach cottage for free as I am being told that is the highest platinum upgrade. Strange since other people are reporting success. I was even told that if you book a beach cottage that is what you will get unless you pay for the upgrade with cash or points. The hotel is at very low occupancy but they are holding out for $$. So any plats should keep that in mind. Don't get me wrong this resort is amazing and the club lounge is outstanding. But I stressed a lot wondering about the upgrades here and this is what info was told to me by staff and confirmed by a manager. In the end the beachfront cottage is awesome and I think they want $130 including tax for the upgrade to OWB which we may do on the last night. Whether or not that complies with the spg program I don't know and I'll at least try to figure it out when I get home. But I hope this helps other plats plan their stay. Right now the hotel is at very low occupancy so I am confident that this strategy is in place. Perhaps others had success when the beach cottages were all booked and the only upgrade they could give was to a bungalow. I think they do work with ambassadors as well which sometimes has success.
#259
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
See my post #239. I used an SNA to upgrade to beachfront cottage, then asked and got an OTWB (for free) for m second night, but in the end decided I preferred my beach front cottage. So there must have been a change in policy.
#260
Join Date: Jan 2014
Posts: 10
Update: but the bullet and paid the upgrade fee after talkin with another platinum guest who went from the beach cottage to the bungalow. The bungalow is extremely nice, a huge upgrade over the cottage. The room looks recently remodeled. The bathroom although indoors has panoramic ocean views from the bath tub! Definitely worth the cost. Note that we are in a club bungalow which I believe is different than the regular OWB. Highly recommended.
#262
Join Date: Jan 2014
Posts: 10
No glass floor. It's deep enough for me to jump off the deck without bottoming out. Side by side I would take the bungalow over the beach cottage anytime. I found out today they are remodeling all of the bungalows to be individual without connecting walls but some are still old. I am definitely happy to be in a remodeled one and not one of the older connected ones.
#264
Join Date: Apr 2001
Location: New York, NY
Posts: 468
Just got back from a 4-night award stay. Resort was fairly empty during the week, but at over 94% occupancy on the weekend (I asked!). I am SPG Gold and have SPG Business Amex.
I booked the first night at a regular cottage (22.5K points) and 3 more nights at a regular room (10K points+ $180 per night). We were offerred to upgrade to an over-water bungalow for ~$160/night plus taxes and fees.
Upon check-in and without me requesting anything, they told me and that I was upgraded to a beach cottage for the entire stay. They also gave us free access to the Sheraton Club Lounge (due to SPG Business Amex), which includes free breakfast, free all days snacks (including beer), and free evening cocktails.
I booked the first night at a regular cottage (22.5K points) and 3 more nights at a regular room (10K points+ $180 per night). We were offerred to upgrade to an over-water bungalow for ~$160/night plus taxes and fees.
Upon check-in and without me requesting anything, they told me and that I was upgraded to a beach cottage for the entire stay. They also gave us free access to the Sheraton Club Lounge (due to SPG Business Amex), which includes free breakfast, free all days snacks (including beer), and free evening cocktails.
#265
Join Date: Sep 2012
Posts: 4,431
I've read a few reviews of this resort and everybody says it's nowhere near the PH or Conrad. I'm planning a trip to Maldives in Feb 2017, and I like that it doesn't require another flight from MLE. I've been to Bora Bora IHG properties at IC Le MOana as well as Thalasso. Moana is 4 stars, Thalasso is 5 stars. Would that be a fair analogy for Sheraton vs PH/Conrad?
#266
Join Date: Sep 2012
Posts: 4,431
Just got back from a 4-night award stay. Resort was fairly empty during the week, but at over 94% occupancy on the weekend (I asked!). I am SPG Gold and have SPG Business Amex.
I booked the first night at a regular cottage (22.5K points) and 3 more nights at a regular room (10K points+ $180 per night). We were offerred to upgrade to an over-water bungalow for ~$160/night plus taxes and fees.
I booked the first night at a regular cottage (22.5K points) and 3 more nights at a regular room (10K points+ $180 per night). We were offerred to upgrade to an over-water bungalow for ~$160/night plus taxes and fees.
#267
Join Date: Jul 2007
Location: DFW; Allen, TX
Programs: AA EXP/2MM, SPG Lifetime Platinum, Marriott PLT, National Exec Elite
Posts: 1,083
It may be irrelevant as it is from March of last year, but we were also upgraded to OWB as Platinum with no cost or hassle.
As to the question around kids, they would certainly be fine at the club lounge. Free breakfast, snacks, and evening drinks at sunset.
As to the question around kids, they would certainly be fine at the club lounge. Free breakfast, snacks, and evening drinks at sunset.
#268
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
I've read a few reviews of this resort and everybody says it's nowhere near the PH or Conrad. I'm planning a trip to Maldives in Feb 2017, and I like that it doesn't require another flight from MLE. I've been to Bora Bora IHG properties at IC Le MOana as well as Thalasso. Moana is 4 stars, Thalasso is 5 stars. Would that be a fair analogy for Sheraton vs PH/Conrad?
The Sheraton, while a nice property, isn't unique to the Maldives. It's very close to the airport (noise), is full of guests (mostly groups it seems). I used it as a transit hotel to get to the Hyatt and I think others are as well. The PHMaldives is much quieter and remote with the best house reef, possibly in the world.
A better comparison would be to compare the PHMaldives to a comparable Starwood luxury resort like the new St Regis or the W Maldives, both of which I haven't stayed at.
#269
Join Date: Sep 2012
Location: Seattle
Programs: AS - MVP75k, Marriott - Titanium, Hertz - PC
Posts: 225
Contacted the property in advance of a November stay to see about confirming to an OWB as this is part of a very special trip. SPG play booked into a base room. I was offered an upgrade price of $247 (inclusive of taxes).
Is it OK to counter? I wasn't expecting a complimentary upgrade to OWB but that pruce, in low season, seems steep. Is it better to politely decline and see what happens when I get there?
Is it OK to counter? I wasn't expecting a complimentary upgrade to OWB but that pruce, in low season, seems steep. Is it better to politely decline and see what happens when I get there?
#270
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Contacted the property in advance of a November stay to see about confirming to an OWB as this is part of a very special trip. SPG play booked into a base room. I was offered an upgrade price of $247 (inclusive of taxes).
Is it OK to counter? I wasn't expecting a complimentary upgrade to OWB but that pruce, in low season, seems steep. Is it better to politely decline and see what happens when I get there?
Is it OK to counter? I wasn't expecting a complimentary upgrade to OWB but that pruce, in low season, seems steep. Is it better to politely decline and see what happens when I get there?
Last edited by imverge; Mar 26, 2016 at 10:32 am Reason: spelling