Platinum benefit as a second guest
Dec 14, 2018, 10:25 am
#1
Original Poster
Join Date: Jun 2015
Location: District of Columbia
Programs: SPG Plat, Hyatt Diamond, Hilton Diamond (SM), Asiana Diamond.
Posts: 45
Platinum benefit as a second guest
Hi All,
I have a question about receiving Platinum (or above) benefit as a second guest, after the SPG/Marriott integration.
So here are some hypothetical situations:
1) A non-member A books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
2) A Rewards member A (lower than Platinum) books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
3) A Rewards member A (lower than Platinum) books (on Marriott) a point stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive night credits?
* For the case 3, I knew that benefit was definitely given beforehand(do not now about the night credit). How about after the integration?
I will appreciate your data point, as well as an official answer from the representative, like the Lurkers who were the jewels of SPG.
I have a question about receiving Platinum (or above) benefit as a second guest, after the SPG/Marriott integration.
So here are some hypothetical situations:
1) A non-member A books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
2) A Rewards member A (lower than Platinum) books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
3) A Rewards member A (lower than Platinum) books (on Marriott) a point stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive night credits?
* For the case 3, I knew that benefit was definitely given beforehand(do not now about the night credit). How about after the integration?
I will appreciate your data point, as well as an official answer from the representative, like the Lurkers who were the jewels of SPG.
Dec 14, 2018, 10:54 am
#2
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Hi All,
I have a question about receiving Platinum (or above) benefit as a second guest, after the SPG/Marriott integration.
So here are some hypothetical situations:
1) A non-member A books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
2) A Rewards member A (lower than Platinum) books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
3) A Rewards member A (lower than Platinum) books (on Marriott) a point stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive night credits?
* For the case 3, I knew that benefit was definitely given beforehand(do not now about the night credit). How about after the integration?
I will appreciate your data point, as well as an official answer from the representative, like the Lurkers who were the jewels of SPG.
I have a question about receiving Platinum (or above) benefit as a second guest, after the SPG/Marriott integration.
So here are some hypothetical situations:
1) A non-member A books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
2) A Rewards member A (lower than Platinum) books (on Marriott) a cash stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive points and night credits?
3) A Rewards member A (lower than Platinum) books (on Marriott) a point stay under A's name. Platinum member B stays with them. B was added as an additional guest. B also checks in with A.
- Can they receive a platinum benefit?
- Can B receive night credits?
* For the case 3, I knew that benefit was definitely given beforehand(do not now about the night credit). How about after the integration?
I will appreciate your data point, as well as an official answer from the representative, like the Lurkers who were the jewels of SPG.
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Dec 14, 2018, 2:43 pm
#3
Original Poster
Join Date: Jun 2015
Location: District of Columbia
Programs: SPG Plat, Hyatt Diamond, Hilton Diamond (SM), Asiana Diamond.
Posts: 45
Officially, none of these scenarios would result in Platinum member B receiving points or benefits. However, YMMV.
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Member A books with his points, and B checks in with him.
B still doesn't get platinum benefit?
That's sad. Thanks though.
Since the unlimited point transfer between the household members is gone, this is a great devaluation for couples...
Dec 14, 2018, 2:59 pm
#4
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Of course, anyone can make an error and then there is always the gesture of good will factor that makes it a YMMV situation.
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Aug 5, 2019, 10:26 am
#5
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Really? So let's say A and B are a married couple, and A is a gold member and B is a platinum member.
Member A books with his points, and B checks in with him.
B still doesn't get platinum benefit?
That's sad. Thanks though.
Since the unlimited point transfer between the household members is gone, this is a great devaluation for couples...
Member A books with his points, and B checks in with him.
B still doesn't get platinum benefit?
That's sad. Thanks though.
Since the unlimited point transfer between the household members is gone, this is a great devaluation for couples...
I fully expect I wouldn't be able to earn points or night credits as the secondary guest, but what about breakfast or lounge access? Will hotels generally provide these benefits when the Platinum/Titanium guest is staying as a secondary guest and the reservation is in Spouse's name?
Aug 5, 2019, 10:59 am
#6
Join Date: Dec 2007
Location: SFO
Posts: 4,914
Scenario 1 and 2 just book in Guest B’s since there is no difference.
Scenario 3 is a YMMV but I can tell you that you cannot switch loyalty number to get credit since the reservation and certificate is tied to the original account holder.
Scenario 3 is a YMMV but I can tell you that you cannot switch loyalty number to get credit since the reservation and certificate is tied to the original account holder.
Aug 5, 2019, 11:01 am
#7
Join Date: Mar 2013
Location: Albany, NY
Programs: SPG LTP, Hyatt Globalist, HH Gold, IHGPlat, RadGold, Marriott Plat, BW Diamond
Posts: 172
Can’t the member who has the points just call customer service to make a reservation in Guest B’s name? Then Guest B would be the primary guest in the room & they could handle check-in & check-out using their own credit card. Wouldn’t Guest B then receive elite night credit for the stay & any points for incidental spend etc?
Aug 5, 2019, 11:03 am
#8
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
It might be a business trip for A.
Remember that to get points and/or night credit, you must stay and PAY.
Remember that to get points and/or night credit, you must stay and PAY.
Aug 5, 2019, 12:15 pm
#9
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
I've got a very similar situation coming up - my status is Titanium, spouse is Gold, but spouse has the points and isn't allowed to transfer any more this year.
I fully expect I wouldn't be able to earn points or night credits as the secondary guest, but what about breakfast or lounge access? Will hotels generally provide these benefits when the Platinum/Titanium guest is staying as a secondary guest and the reservation is in Spouse's name?
I fully expect I wouldn't be able to earn points or night credits as the secondary guest, but what about breakfast or lounge access? Will hotels generally provide these benefits when the Platinum/Titanium guest is staying as a secondary guest and the reservation is in Spouse's name?
Aug 6, 2019, 2:09 am
#10
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
I've got a very similar situation coming up - my status is Titanium, spouse is Gold, but spouse has the points and isn't allowed to transfer any more this year.
I fully expect I wouldn't be able to earn points or night credits as the secondary guest, but what about breakfast or lounge access? Will hotels generally provide these benefits when the Platinum/Titanium guest is staying as a secondary guest and the reservation is in Spouse's name?
I fully expect I wouldn't be able to earn points or night credits as the secondary guest, but what about breakfast or lounge access? Will hotels generally provide these benefits when the Platinum/Titanium guest is staying as a secondary guest and the reservation is in Spouse's name?
Aug 6, 2019, 5:34 am
#11
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Aug 6, 2019, 7:13 am
#12
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,899