Customer Appreciation Week
Nov 13, 2018, 5:37 am
#16
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Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,082
Wow, I never think they appreciate customers - when I was there on a paid stay it felt like that they are doing a favour by having me there. It's on top of my no go hotel list.
Nov 13, 2018, 6:01 am
#17
Join Date: Dec 2006
Location: NYC - upper West Side
Programs: Marriott Bonvoy Lifetime Titanium Elite
Posts: 1,597
Agreed. It is a nice touch. Once again, Marriott reaching out its hand, only to be slapped away by the handful of malcontents on this Board who look for any thread to post something negative.
The Marriott/Starwood/Ritz merger hasn't even been 3 months yet. Of course there will be a few hiccups.
As a contrast, the United/Continental merger took years before all of the loose ends were straightened out.
Thanks Marriott for the Customer Appreciation week.
Newman
The Marriott/Starwood/Ritz merger hasn't even been 3 months yet. Of course there will be a few hiccups.
As a contrast, the United/Continental merger took years before all of the loose ends were straightened out.
Thanks Marriott for the Customer Appreciation week.
Newman
Nov 13, 2018, 7:53 am
#18
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Original Poster
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,017
Nov 13, 2018, 11:18 am
#19
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,182
Nothing at all at the Design Hotels brand in Helsinki. In fact if this wasn't bookable on the Marriott/Starwood site I would've never known its connected with them as there was no recognition of status or any kinds of benefits.
Nov 13, 2018, 4:09 pm
#21
FlyerTalk Evangelist
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,017
Anyway, I felt appreciated
Nov 13, 2018, 5:48 pm
#22
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Agreed. It is a nice touch. Once again, Marriott reaching out its hand, only to be slapped away by the handful of malcontents on this Board who look for any thread to post something negative.
The Marriott/Starwood/Ritz merger hasn't even been 3 months yet. Of course there will be a few hiccups.
As a contrast, the United/Continental merger took years before all of the loose ends were straightened out.
Thanks Marriott for the Customer Appreciation week.
Newman
The Marriott/Starwood/Ritz merger hasn't even been 3 months yet. Of course there will be a few hiccups.
As a contrast, the United/Continental merger took years before all of the loose ends were straightened out.
Thanks Marriott for the Customer Appreciation week.
Newman
However, I'm sorely tested when I've stayed over 75 nights this year primarily at heritage Marriott properties but haven't seen MRS been effective at rolling any program out this year - including and especially this one.
David
Nov 13, 2018, 7:18 pm
#23
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
Rather than champagne one particular week (it's not being celebrated at my Starriott), I'd greatly appreciate having Starriott answer their elite phone lines, ideally with someone who's at least marginally competent at their job and understands that a PP isn't the same as a Plat, etc. Alternatively, if the websites would work, it might not be necessary to call.
Nov 14, 2018, 8:42 pm
#24
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
I stayed at the Hotel PUR in YQB for most of last week (week of Nov 5). Other than being thanked at checkin for being a Plat I received nothing.