Overcharged by hotel $4 - would you fight charges or let it go?
Sep 17, 2018, 8:37 pm
#1
Original Poster
Join Date: Dec 2015
Posts: 278
Overcharged by hotel $4 - would you fight charges or let it go?
What would you do in this situation?
Hotel has overcharged you $4, do you fight the charges or let it go?
You only notice the day after when you are emailed the folio as your partner has checked out for you.
Thanks.
Hotel has overcharged you $4, do you fight the charges or let it go?
You only notice the day after when you are emailed the folio as your partner has checked out for you.
Thanks.
Sep 17, 2018, 9:14 pm
#3
Join Date: Jun 2018
Posts: 44
How much is your time worth? Making the phone call and getting past hold will take two minutes to start. Forget about it. Life is too short. If it makes you feel better take an extra diet coke from the concierge lounge to your room and call it even.
Sep 17, 2018, 9:15 pm
#4
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
I know plenty of people who could never possibly endure the idea of being shorted even a singular dollar, so it's hard to advise anyone in this regard. To me it's like the vending machine that occasionally takes your money, and occasionally gives you two for the price of one. Now if on closer inspection this sort of thing were to happen often (in the hotel's favor) at a given property, I'd take great pleasure in furnishing Corporate with evidence to the fact.
Sep 17, 2018, 9:58 pm
#5
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
A network of international spies was uncovered by one man's tracking down a 75-cent overcharge. Your four bucks is more than 5 times that, so that's five international spy rings.
https://amzn.to/2NnehZ0
https://amzn.to/2NnehZ0
Sep 18, 2018, 2:49 am
#9
Join Date: Sep 2005
Location: NL
Programs: FB M&M AA Amex HH SPG and others
Posts: 1,929
Even a story about a programmer transferring parts of cents to a special account, earning a large sum. They found out, because it was strange that some account was getting money without transactions.
Sep 18, 2018, 5:25 am
#11
Join Date: Jul 2009
Posts: 848
Personally, I'd just email the hotel to acknowledge you noticed the $4 overcharge and move on.
Sep 18, 2018, 5:34 am
#14
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,582
If it's bugging you, send an e-mail but I wouldn't waste time on a phone call. Plus you'll realize how ridiculous it sounds when you have to say it out loud.
Sep 18, 2018, 6:00 am
#15
Join Date: Jan 2005
Programs: AA EXP, UA Silver (Thanks Marriott!), Marriott Lifetime Titanium & Hyatt Globalist
Posts: 642