Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Jan 4, 2019, 8:46 am
#1126
Join Date: Mar 2004
Location: Atl
Posts: 253
Does anyone know whether if you attached your certificate to a reservation before the merger you can can extend it for another year now (and change hotels within the same category)?
Thanks and sorry of this has been answered.
Thanks and sorry of this has been answered.
Last edited by trey; Jan 4, 2019 at 8:58 am
Jan 4, 2019, 12:22 pm
#1127
Join Date: Mar 2009
Location: SNA
Programs: M/R AMBASSADOR/LT/TIT/UASILVER/AAGOLD
Posts: 469
If you want to purchase the new 5 night travel packages then they are as follows:
5 night cat. 1-4 = 813T (25K MR points) costs 270K MR points (for 100K Airmiles)
5 night cat 5= 833T (35K MR points) costs 310K MR points (for 100K Airmiles)
5 night cat 6= 853T( 50K MR points) costs 390K MR points (for 100K Airmiles)
5 night cat 7=873T (60K MR points) costs 450K MR points (for 100K Airmiles)
5 night Cat 8- 890T(85K MR points) costs 560 MR points (for 100K Airmiles)
Note: for 50KAirmiles the costs would be 195MR (for cat 4), 255MR (for cat 5), 315MR (for cat 6), 355MR (for cat 7) and 475MR (for cat 8)
Jan 4, 2019, 7:26 pm
#1128
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
So to refund an OC should have no problem Basically it is to Marriott's advantage when you cancel an OC due to the cost of hotel stay definitely is much higher than the value refunded (the bulk of course went to the miles transferred).
Refund of NC might not be as straight forward due to the explicit words in the new Travel Package T&Cs.
Jan 5, 2019, 12:38 pm
#1129
Join Date: Nov 2018
Posts: 5
What is the UK number members are calling? I've read many posts and can't find it.
Jan 5, 2019, 3:02 pm
#1130
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Jan 5, 2019, 4:05 pm
#1131
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Is the consensus for a smooth booking is to make a points advance reservation and subsequently call to convert OC to NC and have it attached? Would there be another email confirmation once it's attached? TIA
Jan 5, 2019, 4:58 pm
#1133
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Does the system think my existing OC7 (not yet converted to NC5) is enough points for the reservation? I definitely don't enough have points at the moment, so afraid to even click proceed to see what happens (incase it charges me for the remaining points needed)
And nowhere does it say e-certificate needed like it normally does..
Last edited by frudd38; Jan 5, 2019 at 5:06 pm
Jan 5, 2019, 8:00 pm
#1134
Join Date: Dec 2015
Posts: 56
So I made a points advance reservation (new cat 5) and it's displaying "Great! You’ve earned all the points you need. Deduct your points now for your stay, or we’ll automatically take care of this for you 15 days prior to your arrival."
Does the system think my existing OC7 (not yet converted to NC5) is enough points for the reservation? I definitely don't enough have points at the moment, so afraid to even click proceed to see what happens (incase it charges me for the remaining points needed)
And nowhere does it say e-certificate needed like it normally does..
Does the system think my existing OC7 (not yet converted to NC5) is enough points for the reservation? I definitely don't enough have points at the moment, so afraid to even click proceed to see what happens (incase it charges me for the remaining points needed)
And nowhere does it say e-certificate needed like it normally does..
Jan 6, 2019, 1:23 am
#1136
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
I'm not sure whether you'll receive a further email, but you can always check "My Trips" later to be sure that an award certificate is properly attached.
Jan 6, 2019, 6:29 am
#1137
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Final update for anyone that remembered my previous posts - had OC6, converted to NC5 but issues for months trying to apply to ex-SPG property. Got fed up with lack of proper Marriott communication (if it hadn't been for here I'd never had heard anything about the changes!) so eventually escalated to Corporate level. Took two months for them to resolve (which in itself is perhaps telling!) but eventually had to opt for Marriott property as unsurprisingly the SPG one had filled up by that point. Ended up with 90k points in compensation and a guaranteed one-cat upgrade. Happy with the end result, based on the points normally required for this stay (210k) it means I effectively got the airline miles for free. Painful and drawn out process though so won't be rushing back to Marriott for further stays after this (still have about 150k points to burn though).
Jan 6, 2019, 1:25 pm
#1138
Join Date: Jan 2015
Posts: 59
When to convert to new packages
1) If I "convert" these to the new packages, will my expiry dates become 1 year from today?
2) Is it better to hold off converting until I have some specific reservation in mind? I would then probably have to do all 4 packages.
3) How long can I stall this off for?
Jan 6, 2019, 5:10 pm
#1139
Join Date: Jul 2017
Posts: 12
I have a OC8 that was booked in what is now a Cat 6 property. I need to change the date. Will I be allowed to do this without being forced to upgrade?
Jan 6, 2019, 5:16 pm
#1140
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
I have 4 old packages and also want to know the best strategy for extending the expiry dates.
1) If I "convert" these to the new packages, will my expiry dates become 1 year from today?
2) Is it better to hold off converting until I have some specific reservation in mind? I would then probably have to do all 4 packages.
3) How long can I stall this off for?
1) If I "convert" these to the new packages, will my expiry dates become 1 year from today?
2) Is it better to hold off converting until I have some specific reservation in mind? I would then probably have to do all 4 packages.
3) How long can I stall this off for?
2) Yes, hold off if you want the furthest expiration date. You may convert only one package if you want. That is what I did. I am waiting to convert my other cert so I can get a later expiration date.
3) Must be done before the existing cert expires.