Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Oct 29, 2018, 7:46 am
#677
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
I have an OC9 that will convert to a NC6. I also have two 7-night reservations at a former Cat 9 hotel that became a Cat 6, but will be using only one of them once my travel plans are definite. I can either use the NC6 with a value of 300K (6*50K) at standard rates for the stay or 270K in points (6*45K).
In the past hotel awards were freely convertible and almost indefinitely extendable and I have used every night of every package. Since that flexibility no longer exists, I believe that the prudent thing to do is use the NC6 certificate, even though I might get better value by using that certificate at a peak time later. Although this choice seems easy, do any of you disagree with this decision and why?
In the past hotel awards were freely convertible and almost indefinitely extendable and I have used every night of every package. Since that flexibility no longer exists, I believe that the prudent thing to do is use the NC6 certificate, even though I might get better value by using that certificate at a peak time later. Although this choice seems easy, do any of you disagree with this decision and why?
Oct 29, 2018, 8:39 am
#678
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Sheraton hotel in Thailand said there is a big IT update coming the 30th or 31st I suspect it is the update that will include Sheraton to the data base.
It is a mystery to me why Marriott cannot notify customers in advance of updates - for one thing so we don't spend needless hours trying to book online or call - but this is just another example of their disdain for us. They know when systems will be disrupted but don't want to tell their customers OR their customer "service" reps
It is a mystery to me why Marriott cannot notify customers in advance of updates - for one thing so we don't spend needless hours trying to book online or call - but this is just another example of their disdain for us. They know when systems will be disrupted but don't want to tell their customers OR their customer "service" reps
Oct 29, 2018, 10:36 am
#679
Join Date: Jan 2007
Location: SJC/SFO
Posts: 295
Oct 29, 2018, 7:26 pm
#680
Join Date: Oct 2016
Programs: Aeroplan
Posts: 98
Any luck upgrading old TPs recently ? I've asked and was told most probably as of January i'll be able to.
Last edited by coljung; Oct 30, 2018 at 7:26 am
Oct 29, 2018, 11:04 pm
#681
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
No luck for me. I was thinking of cashing out mine in the next couple of weeks. The hotels I like are all NC6, so no use for an OC8.
Oct 30, 2018, 5:27 am
#682
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
Oct 30, 2018, 8:43 am
#683
Join Date: Jul 2015
Location: MIA
Posts: 498
Sheraton Integration day. Most properties should already be bookable using TP's and points advance reservations. If you see a property that isnt integrated, give it till tomorrow morning.
Oct 30, 2018, 12:35 pm
#684
Join Date: Apr 2013
Location: OGG
Programs: AA Plat, A List Pref, Marriott Ambassador
Posts: 356
My ambassador told me this morning that is what she is expecting...but also, not to blame her if it doesn't happen. She said once all of the updates roll out (so every property is bookable under the Marriott engine) that is the plan. FWIW...
Oct 30, 2018, 12:35 pm
#685
Join Date: May 2013
Posts: 315
Hi folks, I called the platinum line and converted an old 7-night cat5 cert to a new 7-night cat4 cert, and I got this confirmation email. Does this look correct? Is QP82 right?
Oct 30, 2018, 12:41 pm
#686
Join Date: Mar 2012
Posts: 315
I never thought I'd be able to use my certificate if they didn't keep extending it until it happened to work out. But I recently converted it from the old 1-5 to a new 1-4 plus upgraded it to a 5 at the same time. It took several phone calls and they overcharged me 30000 points, but just credited them back because it was easier than trying to fix the mistake. I just used it for a week at Barcelona Renaissance, which worked out well. In the end the week really didn't cost me anything thanks to the old package pricing. But I'm glad to have one less thing to worry about.
Oct 30, 2018, 2:15 pm
#688
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Looks like the integration is working but the TP are not bookable online and I will need to call Marriott to book them.
Oct 30, 2018, 3:23 pm
#689
Join Date: Jul 2015
Location: MIA
Posts: 498
Points Advance reservations are available online. TP's have always been redeemable via phone and will continue to be via phone, if online does come about its news to me.
Oct 30, 2018, 5:46 pm
#690
Join Date: Apr 2016
Location: SFO
Programs: AA UA
Posts: 60
Hi folks. Do you guys have success to book SPG property using the new Cat 1-4 7 nights certificate? I called SPG reservation line, they can see the certificate in my account but they can't book it citing the system integration issues. They ask me to call back later but can't tell me when. Any people succeed? Any suggestions? Thanks.