Sep 30, 2018, 1:43 pm
Last edit by: SanDiego1K
SPG AMEX Ts and Cs:
The Free Night Award will be automatically deposited into your loyalty member account within 8-12 weeks after your Card Account anniversary date in the form of an e-certificate. You will receive an email from SPG to the email address listed on your loyalty member account confirming that the Free Night Award e-certificate has been deposited into your loyalty member account. The email will also provide instructions on how to redeem your Free Night Award e-certificate. To redeem the Free Night Award e-certificate, you must log into your loyalty member account and apply the e-certificate during booking. The Free Night Award e-certificate will expire after 1 year from issuance. E-certificates may not be transferred, extended beyond the expiration date, or re-credited for points.
The Free Night Award will be automatically deposited into your loyalty member account within 8-12 weeks after your Card Account anniversary date in the form of an e-certificate. You will receive an email from SPG to the email address listed on your loyalty member account confirming that the Free Night Award e-certificate has been deposited into your loyalty member account. The email will also provide instructions on how to redeem your Free Night Award e-certificate. To redeem the Free Night Award e-certificate, you must log into your loyalty member account and apply the e-certificate during booking. The Free Night Award e-certificate will expire after 1 year from issuance. E-certificates may not be transferred, extended beyond the expiration date, or re-credited for points.
Am I supposed to receive a free night certificate? (August renewal SPG credit card)
Aug 27, 2018, 2:40 pm
#1
Original Poster
Join Date: Sep 2008
Posts: 318
Am I supposed to receive a free night certificate? (August renewal SPG credit card)
My old SPG personal card posted the annual fee on 8/24/2018, am I supposed to receive a free night certificate too? or I have to wait til next anniversary in 2019 to get it? Thanks,
Aug 27, 2018, 2:48 pm
#2
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Yes you are supposed to, as long as the annual fee posted on 8/1 or later. Have your points for the August statement posted yet? I assume the points and the annual night would post together, but I would be curious if anyone has seen their free night post yet?
My statement closed, with an annual fee posted, on 8/17, and I haven't seen either the points or the free night post to my account. However I was one of those who was forced by Marriott to change my SPG account number, and it sounds like I may need to chase that up as apparently Marriott isn't doing as much as you might think (or perhaps anything at all) to link the old account number to the new one.
My statement closed, with an annual fee posted, on 8/17, and I haven't seen either the points or the free night post to my account. However I was one of those who was forced by Marriott to change my SPG account number, and it sounds like I may need to chase that up as apparently Marriott isn't doing as much as you might think (or perhaps anything at all) to link the old account number to the new one.
Aug 27, 2018, 6:09 pm
#4
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Aug 28, 2018, 12:10 pm
#6
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
My August statement points were also late but did now show up, with no free night cert. So, I guess we wait. Amex was quite clear that anyone renewing after 8/1 should be eligible for the free night though.
Aug 28, 2018, 1:47 pm
#9
Join Date: May 2018
Location: HOU/IAH
Programs: NH Platinum; UA Silver; Marriott Titanium; Hilton Diamond; Hyatt Explorist
Posts: 64
Let's just first read the terms of conditions shall we, before we get too impatient...
The Free Night Award will be automatically deposited into your loyalty member account within 8–12 weeks after your Card Account anniversary date in the form of an e-certificate. You will receive an email from SPG to the email address listed on your loyalty member account confirming that the Free Night Award e-certificate has been deposited into your loyalty member account. The email will also provide instructions on how to redeem your Free Night Award e-certificate.
Aug 30, 2018, 10:50 pm
#12
Join Date: May 2004
Location: DCA ZWU
Programs: AGR WOH
Posts: 1,785
As posted in the other thread, I'd wait the 8-12 weeks first. (Sadly, I really could've used it twice in September!)
Apparently, you'd find it at the end of your Activity page.
Apparently, you'd find it at the end of your Activity page.
Last edited by paytonc; Sep 1, 2018 at 5:49 pm
Sep 10, 2018, 7:10 pm
#13
Join Date: Oct 2010
Location: TX
Programs: SPG Platinum, Southwest Rapid Rewards A-List, HHonors Gold
Posts: 252
Sep 12, 2018, 10:02 am
#15
Join Date: Jul 2003
Location: AA Plat, HH Diamond, SPG Platinum, ...
Posts: 76