Experience with stays posting after Aug 18th merge date
Sep 5, 2018, 8:48 pm
#182
Join Date: Jul 2006
Location: TUS
Programs: US Airways CP; SPG P; HHonors S; Delta GM
Posts: 26
Saw the posts about points/stays posting,logged into my account and my missing 21 nights (July 15-August 16) were all posted. Lifetime night count was also updated and is now correct. Now my biggest decision is which account number to keep when I merge the accounts. (last name starts with L).
Good luck to everyone still having problems..... there is hope.
Good luck to everyone still having problems..... there is hope.
Sep 5, 2018, 9:16 pm
#184
Join Date: Dec 2001
Location: Albany, NY, USA
Programs: LT Mariott Platinum?, SPG Gold, Hilton Silver, AA Gold, Amtrak Nothing.
Posts: 104
Combine a couple of weeks ago went fine. Today I see I've lost 6 lifetime nights. As with others, my points total has increased a bit (perhaps SPG Amex spend added), but nothing in the activity log.
Sep 5, 2018, 9:41 pm
#185
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
My stay post 18-Aug, which is 4 nights on 3 stays, only got posted 1 night in total night and life time nights. Still not showing in the details
Also on the detils I saw
Nights Detail
5 nights needed to renew Platinum Elite
5 nights needed to renew Platinum Elite
Sep 6, 2018, 2:00 am
#186
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
+1. All stays correct now. Recent stay (post merger) showing correctly.
However, a check out on Sept 2nd not showing yet - and it has been >72 hours since checkout. Still, a recent stay so not overly worried.
Everything else in my account has been fixed. Nice to see.
However, a check out on Sept 2nd not showing yet - and it has been >72 hours since checkout. Still, a recent stay so not overly worried.
Everything else in my account has been fixed. Nice to see.
Sep 6, 2018, 5:27 am
#187
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,466
Hoping my stays show up in the activity view soon. My nights and points have been going up, but I'm very certain the points awarded is wrong. Based on my estimates it looks like a property I stayed at only awarded points for one room on a two room booking. Not going to write in about it until the stays actually show up in the activity view though.
Sep 6, 2018, 6:04 am
#188
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Sep 6, 2018, 8:53 am
#191
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Sep 6, 2018, 9:14 am
#192
Original Poster
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
[QUOTE=Vulcan;30173772]Missing stays have posted, BUT my lifetime nights have gone from 555 to 542 ! Still missing CC spending. They are REALLY messed up!QUOTE]
It was reported on the SPG forum that this was a known issue where YTD SPG nights were counted twice when Lifetime status was calculated in Marriott account merge. So if you had 2018 ytd spg nights of 13 and Lifetime combined Marriott/SPG of 542 your Lifetime nights were calculated incorrectly as 555 after account combining and then fixed yesterday. Many people had Lifetime nights decrease yesterday, especially on the SPG forum with lots of ytd SPG nights.
It explains the difference in my account account where my Lifetime nights went down by 5 yesterday. I had 5 ytd SPG nights and on a careful recalculation I did my Lifetime nights were increased by 5 on account combining day.
Did you have 13 ytd spg nights this year before the account combining process?
Still missing CC spending. They are REALLY messed up!QUOTE]It was reported on the SPG forum that this was a known issue where YTD SPG nights were counted twice when Lifetime status was calculated in Marriott account merge. So if you had 2018 ytd spg nights of 13 and Lifetime combined Marriott/SPG of 542 your Lifetime nights were calculated incorrectly as 555 after account combining and then fixed yesterday. Many people had Lifetime nights decrease yesterday, especially on the SPG forum with lots of ytd SPG nights.
It explains the difference in my account account where my Lifetime nights went down by 5 yesterday. I had 5 ytd SPG nights and on a careful recalculation I did my Lifetime nights were increased by 5 on account combining day.
Did you have 13 ytd spg nights this year before the account combining process?
Sep 6, 2018, 9:34 am
#193
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
[QUOTE=Bigshaker;30174112]
Are you saying that your pre-merge SPG LT nights was showing as correct and then when you combined your YTD nights got added in? I haven't combined and ever since the merge my SPG account showed my LT nights increased by my YTD nights. Last night that got updated and my SPG LT nights are now correct and I still haven't combined my accounts. There's more work to be done, so I'm holding off combining accounts.
Missing stays have posted, BUT my lifetime nights have gone from 555 to 542 ! Still missing CC spending. They are REALLY messed up!QUOTE]
It was reported on the SPG forum that this was a known issue where YTD SPG nights were counted twice when Lifetime status was calculated in Marriott account merge. So if you had 2018 ytd spg nights of 13 and Lifetime combined Marriott/SPG of 542 your Lifetime nights were calculated incorrectly as 555 after account combining and then fixed yesterday. Many people had Lifetime nights decrease yesterday, especially on the SPG forum with lots of ytd SPG nights.
It explains the difference in my account account where my Lifetime nights went down by 5 yesterday. I had 5 ytd SPG nights and on a careful recalculation I did my Lifetime nights were increased by 5 on account combining day.
Did you have 13 ytd spg nights this year before the account combining process?
Still missing CC spending. They are REALLY messed up!QUOTE]It was reported on the SPG forum that this was a known issue where YTD SPG nights were counted twice when Lifetime status was calculated in Marriott account merge. So if you had 2018 ytd spg nights of 13 and Lifetime combined Marriott/SPG of 542 your Lifetime nights were calculated incorrectly as 555 after account combining and then fixed yesterday. Many people had Lifetime nights decrease yesterday, especially on the SPG forum with lots of ytd SPG nights.
It explains the difference in my account account where my Lifetime nights went down by 5 yesterday. I had 5 ytd SPG nights and on a careful recalculation I did my Lifetime nights were increased by 5 on account combining day.
Did you have 13 ytd spg nights this year before the account combining process?
Sep 6, 2018, 9:52 am
#194
Join Date: Sep 2008
Location: Long Island, NY
Programs: Marriott Titanium Elite/Lifetime Titanium, Delta Platinum Medallion, Hertz #1 Gold
Posts: 722
I also had a stay post within 48 hours of departure, and again, while the points and nights appeared in my account, there is no updated activity, so I'm not sure if the points total is right, but by my calculations I think I didn't get a welcome bonus either.
Sep 6, 2018, 9:59 am
#195
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
My stay posted from Aug 31 - Sept 2
My stay for Aug 31 - Sept 2 posted to my account today. That’s 4 days after departure, longer than it should take but at least there seems to be progress.
EDIT: The stay is now posted on my Activity page, as well. I'm not sure if the ascribed points are accurate, but there is the stay and points posted at long last.
EDIT: The stay is now posted on my Activity page, as well. I'm not sure if the ascribed points are accurate, but there is the stay and points posted at long last.
Last edited by bhrubin; Sep 6, 2018 at 7:22 pm