Another pathetic cut from marriott : Make a Green Choice >> -67%
#91
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Join Date: Nov 2003
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Someone probably has a more accurate number on this, but I suspect the average total cost of cleaning a room is about $20 - people for the room as well as laundry, supplies, electricity etc. The $5 value given per voucher is mediocre. I rarely see these tags hung on doors.
If they actually do want to create change they should make a splash on the top end. All $15-20 (or equiv points), and increase property participation (for brand image), and then slowly ratchet down over time. Likely back to $5 in like 5-10 years, but now with considerable more buy-in, and actual net effect.
If they actually give a rip, that is.
#92
Join Date: Oct 2003
Location: ATX
Programs: AA EP, USAir Chairman, MR Lifetime Plat
Posts: 275
This is crap. I say we all make a concerted effort to take the daily housekeeping in lieu of the MAGC points. I haven't taken housekeeping in 9 months, but I sure as hell will going forward with this devaluation. Maybe, just maybe, Marriott corporate will see the light and pull its head out of its arse when they realize their devaluation backfired and jack it back up to 1500 MR points a night if they start to feel the pinch economically.
In the words of the immortal Bluto (from Animal House, circa 1980 for you millenials), "What? Over? Did you say "over"? Nothing is over until we decide it is! Was it over when the Germans bombed Pearl Harbor? Hell no! And it ain't over now!"
In the words of the immortal Bluto (from Animal House, circa 1980 for you millenials), "What? Over? Did you say "over"? Nothing is over until we decide it is! Was it over when the Germans bombed Pearl Harbor? Hell no! And it ain't over now!"
#93
Join Date: Sep 2000
Location: MCO
Programs: Marriott Lifetime Platinum / Titanium, AA Executive Platinum
Posts: 957
I typically declined housekeeping on business trips for the 500 SPG points, but I don't think I will decline housekeeping anymore for just 500 MR points. When it was 500 SPG (1500 MR) it was the equivalent of (per TPG's valuation of 0.9 cents per MR point) of about $13.50. Now it is the equivalent of $4.50 which is not quite worth it. Maybe if enough people don't participate they will up the points .
I always thought that SPG was forward thinking to share the cost savings with the guest by offering a reasonable amount of points for declining housekeeping, but this is an unfortunate devaluation.
That being said, I think here is where they are coming from:
I always thought that SPG was forward thinking to share the cost savings with the guest by offering a reasonable amount of points for declining housekeeping, but this is an unfortunate devaluation.
That being said, I think here is where they are coming from:
- Assume old SPG program earns (in new points system 1:3): 12 points/$, 1500 platinum amenity, 1500 per might MAGC.
- New program earns: 17.5 points/$, 1000 platinum amenity, 500 MAGC.
- At $100 per night, old=8100, new=7250
- At $152 per night, old=9972, new=9980
- At $200 per night, old=11700, new=12500
#94
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,118
I would bet these 500 Marriott points cost the hotels something like $2-3, and the cost of serving the rooms is significantly higher than that - particularly in North America, Europe and NE Asia. Were I the GM of a LSPG property, I'd be keeping a close eye on changes in housekeeping demand and provide feedback to Marriott corporate as required - as it'd likely be better for my bottom line to pay for the 1,500 points than hire and pay for additional staff. a
#95
Join Date: Dec 2013
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And another poster mentioned not getting the option to change bed linens, in a Ritz Carlton of all places. I bet he did not get points for that!
http://www.flyertalk.com/forum/marriott-starwood-ritz-carlton-new-consolidated-program/1927298-remind-me-why-i-should-stay-ritz-carlton-now.html#post30131069
Perhaps it will strike a nerve if lots of guests start to request housekeeping when they skipped more often than not in the past. That is bound to create short term workload issues during the adjustment period.
http://www.flyertalk.com/forum/marriott-starwood-ritz-carlton-new-consolidated-program/1927298-remind-me-why-i-should-stay-ritz-carlton-now.html#post30131069
Perhaps it will strike a nerve if lots of guests start to request housekeeping when they skipped more often than not in the past. That is bound to create short term workload issues during the adjustment period.
#98
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#99
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I never had to hang the tag at the door since I would request the green choice when booking my hotel room. The hotel did know that I made that choice so every morning they would slip a card under my door. Choice was $5 voucher which I would not consider or 500 points. I always took the 500 points. I would check that option on the card and then give it to the front desk. Always got my points.
#100
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Once the merger issues die down, I will write to Marriott about this change expressing my disappointment. I would encourage others to do the same. This has a better chance of getting a point heard than trying to make a show of it that won't be noticed.
#102
Original Poster
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#103
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,333
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers.
I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour.
#104
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
No, that is caused by Marriott's tacky new room service concept:Marriott Room Service
On the main issue of Green Choice, if many people uses more room cleaning, that creates more employment in the long term. More frequent room cleaning means cleaner rooms in the long run. Those who are green at heart will decline room cleaning even when the incentives are lowered. Those aren't really green at heart can just keep using room cleaning and more people get hired. If Marriott is going green, they can also use more expensive environmentally friendly cleaning agents.
Last edited by yeunganson; Aug 26, 2018 at 7:20 pm