Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Aug 20, 2018, 2:47 pm
#31
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
They should have disable any point redemption function until end of month with redemption availability go live in batches according to the time zone of the local hotel,
Aug 20, 2018, 3:02 pm
#32
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
Aug 20, 2018, 3:04 pm
#33
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,653
i started to link accounts, verified all the information & made it to the last step....but the accounts didn't combine....now when i go back to try again the link is greyed out....
Last edited by Keyser; Aug 20, 2018 at 11:52 pm
Aug 20, 2018, 3:13 pm
#34
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,424
Man this is tiresome. My name is exactly the same in both of my profiles and when I go to link the accounts it is telling me the names do not match. They want me to call. Yeah, need to have a few spare hours to be on hold to do this.
Aug 20, 2018, 3:13 pm
#35
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
I could be wrong of course but one way Marriott IT could quantify the success of the account combination process is with the # combined accounts without any outstanding issue, i.e. any account holder opening a case # on a discrepancy (with respect to expected outcome). I would not be surprised that accounts that are released for combination needs to pass a set of regression tests, hence if no issue is raised post combination it would be considered a successfully migrated/merged/combined account.
Aug 20, 2018, 3:27 pm
#36
Join Date: Feb 2010
Location: SNA
Programs: UA 1K, Marriott/SPG Plat
Posts: 187
- I have both the Marriott and SPG credit cards. My SPG 5 nights (AMEX nights) from this year were not included in my combined status nights, as others reported
- The SPG app is showing all my reservations from both legacy systems. The Marriott site is showing the combined account but only legacy Marriott reservations
- It correctly showed LT Gold (Marriott account alone) and now shows me as LT Plat after combining accounts. I could have sworn I should actually be a few nights short so it may be rescinded later until I make it
Aug 20, 2018, 3:29 pm
#37
Join Date: Oct 2010
Location: SEA
Programs: BonVoy Titanium, Hilton Gold, Delta Plat, BA Bronze
Posts: 66
The app worked. The website didn't.
I have two stays (one international, one domestic) from last week that I'm curious as to when they're going to post. It's been at least three business days for each, but I'm almost inclined to give it a full week for each before they register.
Aug 20, 2018, 3:33 pm
#39
Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,312
Was able to merge. Points and nights show up immediately. Status is correct. However, all of my reservations from SPG are missing, I only see my existing Marriott reservations.
Aug 20, 2018, 3:34 pm
#40
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
I used the above tool to combine accounts - the new Marriott mobile app now shows combined nights and points, but not the website.
I have two stays (one international, one domestic) from last week that I'm curious as to when they're going to post. It's been at least three business days for each, but I'm almost inclined to give it a full week for each before they register.
I have two stays (one international, one domestic) from last week that I'm curious as to when they're going to post. It's been at least three business days for each, but I'm almost inclined to give it a full week for each before they register.
I had 2 domestic stays from last week, and ill give them a few days to post. If not then ill just call Marriott to get them to add them.
Aug 20, 2018, 3:34 pm
#41
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,424
Finally got it to work. My status has not been updated though and I thought that was to be immediately. I was at 48 nights with Marriott and 6 with SPG which would put me at 54 and I thought I needed 50+ combjned to jump to the next level of Premier. I will wait to see what happens in the next 24-48 hours and I hope I dont need two more night at Marriott to het my 5 suite night upgrades as I have already made plans for their use. This whole merger has me ��
Aug 20, 2018, 3:35 pm
#42
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I use the same email address for both Marriott and SPG
When i combined, i had to use my SPG number and password to access my SPG account
They combined again for the second time, but this time it displays combined lifetime totals etc
When i combined, i had to use my SPG number and password to access my SPG account
They combined again for the second time, but this time it displays combined lifetime totals etc
Aug 20, 2018, 3:36 pm
#43
Join Date: Oct 2014
Posts: 120
- The links in the first post still showed "coming soon", so I tried above direct link
- Merged SPG to Marriott
- I see the combined points and nights now in my Marriott.com profile
- Same for the Marriott mobile app
- Status has been upgraded to Platinum Premier Elite because I had 69 nights at Marriott and 7 nights at SPG
Aug 20, 2018, 3:49 pm
#45
Join Date: Nov 2015
Location: Hsinchu, Taiwan
Programs: Marriott Titanium, Hyatt Globalist, HH Diamond
Posts: 70
Make sure you log out first and start fresh. I was able to combine and everything went ok, reservation intact, status intact... Good luck everyone. It will crash when thousands of people do this and may mess things up via the direct link.