Showing as platinum status when I was Marriott platinum prior to merger
Aug 21, 2018, 10:47 am
#76
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Thank you and others on this thread. You likely know that a couple posters on another thread hurled personal insults at me over this. Yes, I want the extra benefits. The extra points, um yeah, why not? And I use the 48 hour guarantee a couple times a year. What I want is proof we get the benefits or a clear statement we do not so that we know. Right now, unfortunately, everything points towards our not getting PP benefits.
Aug 21, 2018, 10:50 am
#77
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,451
I think you missed the point . . . Marriott phone reps are telling LTPP they're not going to get those benefits, because their lifetime status only entitles them to Plat benefits, not PP benefits.
Aug 21, 2018, 10:56 am
#78
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
The Idea of LT Status means you do not go below that status. Example If I have LTP status and only stay at hotel in a year to qualify for Gold status, my status remains Platinum and does not get reduced to Gold. If I stay 0 nights in a year, I still get Platinum Status. This has been proven over the years. I have to agree with others LT status has no meaning if it is not Lifetime. Fortunately I was LTP Status in both programs and don't have the issue.
Lifetime Elite Status only provides a Member with Silver Elite, Gold Elite or Platinum Elite status and protection against the forfeiture of Points even if the Lifetime Elite Member is inactive. It does not prevent the Company from suspending Lifetime Elite Status or cancelling a Member’s Account. Lifetime Elite Members will receive the benefits of Silver Elite, Gold Elite or Platinum Elite Members, which are subject to change from time to time as described in section 4.1.
Aug 21, 2018, 10:58 am
#79
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
What I am saying is, you only get the SNA for example, annually, if you achieve the annual nights. But a LT PP who is not making those annual benefits should be recognized in the system when you check in, for higher chance of upgrades and such. If such a thing still exists.
In addition there is the 25% higher bonus and the 48 hour guarantee for PP that Plat does not get.
In addition there is the 25% higher bonus and the 48 hour guarantee for PP that Plat does not get.
Cheers.
Aug 21, 2018, 10:59 am
#80
Join Date: Apr 2009
Location: Panamá
Programs: AY+ Platsku, CM Silver, Frontier Elite 100K, Marriott Gold and LT Silver, IHG Diamond Ambassador.
Posts: 377
Aug 21, 2018, 11:01 am
#81
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Or maybe they are telling us that because that is what they see on the screens. My point is we do not know for sure at this point, although everything so far is pointing to us maybe not getting PP benefits. Nothing from Marriott indicates we do but there are those that are still advocating that each of these indicators may be a mistake. We need clarity.
Aug 21, 2018, 11:49 am
#82
Join Date: Apr 2018
Location: Boston, MA
Programs: UA Silver, AA Gold, DL Medallion, MR Plat
Posts: 35
Getting back to the original issue.
I had 77 Marriott nights last year and was Platinum before the update. (A Natural Platinum as the language appears to be at the moment)
I should be Platinum Premier, but it displays me as Platinum and is showing what I need to qualify for PP for this year.
Lifetime issues aside this is incorrect; and I understand it, lots of other people are seeing this issue as well
Is anyone here seeing PP as their current status with less the 75 nights in 2018?
I had 77 Marriott nights last year and was Platinum before the update. (A Natural Platinum as the language appears to be at the moment)
I should be Platinum Premier, but it displays me as Platinum and is showing what I need to qualify for PP for this year.
Lifetime issues aside this is incorrect; and I understand it, lots of other people are seeing this issue as well
Is anyone here seeing PP as their current status with less the 75 nights in 2018?
Aug 21, 2018, 11:59 am
#83
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
I've seen a fair few comments today from people who got unexpected upgrades (e.g. Gold to Platinum) who have now been reverted back to Gold.
Would be nice to hear a report about someone getting their unexpected downgrade fixed but so far I'm still waiting for that!
Would be nice to hear a report about someone getting their unexpected downgrade fixed but so far I'm still waiting for that!
Aug 21, 2018, 12:06 pm
#84
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
@bresnab now that I think about it more I believe my husband's account has both the issue you see AND the lifetime issue.
That is, he had 75 nights last year- which should make him PP now, AND he's lifetime PP, which should? also make him PP.
Likely he will get 75 nights by EOY this year as well, but he shouldn't have to wait.
That is, he had 75 nights last year- which should make him PP now, AND he's lifetime PP, which should? also make him PP.
Likely he will get 75 nights by EOY this year as well, but he shouldn't have to wait.
Aug 21, 2018, 12:11 pm
#85
Join Date: Mar 2015
Posts: 1,620
My dad was a physician who often said the same about himself.
Marriott never promised additional benefits. They did not encourage people to do multiple stays or hold phantom meetings to make LTPP. The internet rumor took on a life of its own and became self perpetuating where posters and bloggers made claims Marriott never made. The purpose of using the name LTPP seemed from the start to be a way to avoid giving MR LTP the same title as MT LTG in the new program. The fact nobody else was originally in the status level was a big hint the status was not meant to have meat.
Marriott never promised additional benefits. They did not encourage people to do multiple stays or hold phantom meetings to make LTPP. The internet rumor took on a life of its own and became self perpetuating where posters and bloggers made claims Marriott never made. The purpose of using the name LTPP seemed from the start to be a way to avoid giving MR LTP the same title as MT LTG in the new program. The fact nobody else was originally in the status level was a big hint the status was not meant to have meat.
That is about the only part that does not make any sense to me.
I have lived through many mergers in my day and the one thing that I can say without any equivocation is that it rarely benefits the customer and almost always benefits higher ups in the company and majority stock holders. I have zero doubt that Marriott is now using its much stronger position to take back from the customer, such is the way of things, but the naming convention just does not make any sense.
The naming convention (at least to my non-business mind) indicates to me that my wife should receive Platinum Premier Benefits as she is being labeled a Lifetime Platinum Premier, I understand if certain of the perks such as suite awards and choice benefits are not extended to her because she has not made that quota but the standard Platinum Premier benefits should apply. Otherwise, she should be labeled a Platinum Premier as that is the benefits it seems that she will receive in the new program.
Aug 21, 2018, 12:21 pm
#86
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Thank you and others on this thread. You likely know that a couple posters on another thread hurled personal insults at me over this. Yes, I want the extra benefits. The extra points, um yeah, why not? And I use the 48 hour guarantee a couple times a year. What I want is proof we get the benefits or a clear statement we do not so that we know. Right now, unfortunately, everything points towards our not getting PP benefits.
"Achievement of Lifetime Platinum Premier Elite Status is only available until December 31, 2018 and will not be continued thereafter. Members will receive notice of this Lifetime achievement in January 2019."
So maybe LTPP won't actually get any additional benefits until January?
Aug 21, 2018, 12:22 pm
#87
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Have you figured out what part of this data is incorrect? It's certainly inconsistent unless you've had a lot of years of comped or status due to a challenge. Even if we assume no rollover whatsoever, 17 years of MR Plat would be 75 X 17 = 1275 nights alone. Then we have 4 years of MR Gold, 4 X 50 = 200 and 1275 + 200 = 1475 > 1306. To make it worse, there are still 7 additional years of Silver status.
Aug 21, 2018, 12:25 pm
#88
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
How would 25 nights become old MR Gold and now new Plat?
Aug 21, 2018, 12:29 pm
#89
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Aug 21, 2018, 12:34 pm
#90
Suspended
Join Date: Nov 2010
Location: MEM
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Posts: 5,431
The most obvious answer to this would be that a bunch of people complained and they thought this would shut them up for a while at least.