LAX Marriott [Master Thread]
#106
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,316
A book in a drawer is a suggestion, not an infestation or an infliction. YMMV.
#107
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
Based on the latest report above, sounds like I'll still stick w/ the Ren over the Marriott at LAX.
Cheers.
#108
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I have this booked for one night in January. I chose it over the Ren based on Marriotts pictures online. It seems this hotel was recently updated. Is that not the case? Or is it one of those "half the rooms are updated. Good luck with what you get"?
#109
Join Date: Jun 2007
Location: SBA & LAX
Programs: AA Lifetime Gold, BA Lifetime Blue, Marriott Gold, and many others
Posts: 1,152
#110
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Join Date: Apr 2013
Location: PHX
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Despite all the new stuff, I didn't like this property very much. It just had an uncomfortable, very corporate vibe. Much prefer Sheraton Gateway, which is a bit funky but I find it comfortable and they're great with the suite upgrades.
To me it was a very obvious reminder of who's in charge now.
They can't answer emails or their phones, but they've managed to fill tens of thousands of bedside drawers around the world with the Book of Mormon. It rubs me the wrong way.
#111
FlyerTalk Evangelist
Join Date: Jan 2007
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How about looking at it slightly differently. Management is putting it there so if people want it, they can find it. I don't use lotion. Ever. Can't stand the greasy feeling I get. But the fact that there's a small tube/container of lotion in every hotel bathroom doesn't offend me. I just don't use it. The Bible/Book of Mormon is in the drawer. You had to go looking for it. If you don't want to read it, don't. But does that mean that the hotel shouldn't make it easily available for those who do?
#112
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
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How about looking at it slightly differently. Management is putting it there so if people want it, they can find it. I don't use lotion. Ever. Can't stand the greasy feeling I get. But the fact that there's a small tube/container of lotion in every hotel bathroom doesn't offend me. I just don't use it. The Bible/Book of Mormon is in the drawer. You had to go looking for it. If you don't want to read it, don't. But does that mean that the hotel shouldn't make it easily available for those who do?
Anyway, this discussion probably belongs in another thread.
#113
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Join Date: Apr 2013
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That's not why Marriott is doing it. They're doing it for the same reason the Mormon Church more or less requires young men aged between 18-25 to spend two years as missionaries. It's called proselytizing.
#114
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How about MAGC? While they say that they have it for environmental reasons, the fact is that the MAGC program saves the company a ton of money. Do you have a problem with that, too, because of a [possibly] selfish motive?
#115
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Join Date: Aug 2002
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#116
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
I prefer the REN. Occasionally, this matters: the shuttle circles LAX to Marriott to Ren and back to airport. Earlier this year I exited the Ren to a throng of people waiting for the shuttle. 3 shuttles came by already packed from Marriott pickups. Had to taxi to make the flight. At least the Marriott lets you clear the queue....
on the Marriott - fully updated (and carpetless) rooms, very nice M club and resort like pool.
on the Marriott - fully updated (and carpetless) rooms, very nice M club and resort like pool.
#118
Join Date: Jul 2009
Location: EWR
Programs: UA Gold, Marriott Titanium, Hilton Silver, Hertz
Posts: 435
I meant to post this last week. The LAX Marriott has been having an upgraded concierge lounge night on the ~middle Wednesday of each month. They bring one of their chefs into the lounge and have them cook a specialty item right there. This month it was a Cuban sandwich (and it was delicious!) Since this past Wednesday was immediately following the start of Bonvoy, they had these adorable mini cupcakes as well. They had a free mojito bar, crawfish etouffee, shrimp ceviche plus the usual crudite, cheeses, etc. It was really quite the celebration (and the place was packed.) I have to say that I grew more attached to the name Bonvoy when seeing it like this
#119
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,144
Good for an airport hotel!
No real upgrade - suites sold out online. Given 15th floor "concierge" King facing the runways. Good view, but dirty window. Room had too much extra space with too little furniture. Only one chair when there should have been a chaise lounge. Bed was comfortable - softish mattress, non-lumpy pillows, and covers of normal thickness. Climate control had trouble keeping up with sunset to west but cooled down overnight. Shower was great with strong pressure and full glass. TV had Internet TV OS.
Service was good and bad - bad at first as agents insisted no rooms were clean (they just didn't know and wouldn't ask Housekeeping). One made a big deal that if I took an accessible room, room changes WOULD NOT occur. Off-putting. Finally got a room at 2 PM on the third time of asking. Attitudes got better when I went back to ask for water from the front desk (they had some) - the agent in training was friendly and asked me how my day was going. I did receive a welcome letter and two bottles of Evian a few hours after checking in, as well. I was asked proactively about late checkout, which I didn't need.
Lounge is closed and locked except from 6 AM to 10:30 AM - breakfast was okay for a lounge. Basically scrambled eggs, turkey sausage links, and some kind-of-gross mini cinnamon rolls. I really do hate lounges. If it was closed, I'm sure I could have gotten a nice breakfast in the restaurant. The view of the runways was good, though.
Shuttle worked well after checkout in the morning - was sitting right there. Boy, am I glad that I'm not a LAX shuttle driver - crazy traffic, but still got all the way around to T7 in about 15ish minutes. Some Ren guests had to stand.
Overall, definitely not the worst - will probably try the Renaissance the next time I'm splitting flight legs between days.
Service was good and bad - bad at first as agents insisted no rooms were clean (they just didn't know and wouldn't ask Housekeeping). One made a big deal that if I took an accessible room, room changes WOULD NOT occur. Off-putting. Finally got a room at 2 PM on the third time of asking. Attitudes got better when I went back to ask for water from the front desk (they had some) - the agent in training was friendly and asked me how my day was going. I did receive a welcome letter and two bottles of Evian a few hours after checking in, as well. I was asked proactively about late checkout, which I didn't need.
Lounge is closed and locked except from 6 AM to 10:30 AM - breakfast was okay for a lounge. Basically scrambled eggs, turkey sausage links, and some kind-of-gross mini cinnamon rolls. I really do hate lounges. If it was closed, I'm sure I could have gotten a nice breakfast in the restaurant. The view of the runways was good, though.
Shuttle worked well after checkout in the morning - was sitting right there. Boy, am I glad that I'm not a LAX shuttle driver - crazy traffic, but still got all the way around to T7 in about 15ish minutes. Some Ren guests had to stand.
Overall, definitely not the worst - will probably try the Renaissance the next time I'm splitting flight legs between days.
#120
Join Date: Dec 2003
Location: Redondo Beach, CA USA
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