Apr 28, 2017, 12:17 pm
Last edit by: ElevatorEnthusiast
Hotel email: [email protected]
Reservations email: [email protected]
Duty manager: [email protected]
April 2017 Photos - see posts 45-51
From website: In Executive Lounge no children below 12 years allowed after 7pm and smart casual attire is required-no shorts/slippers
As of 2023, shorts seem to have been removed from the lounge dress code exclusion. ElevatorEnthusiast definitely wore them.
Reservations email: [email protected]
Duty manager: [email protected]
April 2017 Photos - see posts 45-51
From website: In Executive Lounge no children below 12 years allowed after 7pm and smart casual attire is required-no shorts/slippers
As of 2023, shorts seem to have been removed from the lounge dress code exclusion. ElevatorEnthusiast definitely wore them.
JW Marriott Hotel Singapore South Beach, Singapore [Master thread]
Jun 7, 2017, 7:54 pm
#62
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I was here on an overnight returning from Samui. Booked a Deluxe Suite, upgraded at check-in to what the agent described as a "Premier Suite." This is a two-room corner suite in the North tower (very similar to the photos in Part 5 in 24Left's review). The suite was really nice. Except: (1) light switch placement is not intuitive . . . I was constantly hunting for light switches; and (2) the TVs turn on automatically every time you enter the room. You have to affirmatively turn them off. Then they turn themselves back on. And in a suite, there are two of them, and they BOTH do this. Probably should have just unplugged them.
Staff were super friendly and helpful. They're really proud of the property . . . I was given impromptu tours of both the spa and the fitness center.
Lounge is a standout. Food quality very high. They have two chefs working happy hour and breakfast and fare is definitely beyond your typical lounge standard. I'd like to see a little more "lounge" seating (as opposed to 2 and 4 tops) but overall this has to be one of the best Marriott lounges in the world.
One major negative . . . WiFi in my room kept disconnecting to the point where it was not usable. (Marriott_Public in the lounge worked fine.) I called at night and they were unable to do anything (IT person had apparently left for the day). Mentioned the problem at check-out, and just got an apology (nor did the guy at the front desk seem surprised; my impression was he's heard this before).
Staff were super friendly and helpful. They're really proud of the property . . . I was given impromptu tours of both the spa and the fitness center.
Lounge is a standout. Food quality very high. They have two chefs working happy hour and breakfast and fare is definitely beyond your typical lounge standard. I'd like to see a little more "lounge" seating (as opposed to 2 and 4 tops) but overall this has to be one of the best Marriott lounges in the world.
One major negative . . . WiFi in my room kept disconnecting to the point where it was not usable. (Marriott_Public in the lounge worked fine.) I called at night and they were unable to do anything (IT person had apparently left for the day). Mentioned the problem at check-out, and just got an apology (nor did the guy at the front desk seem surprised; my impression was he's heard this before).
Jun 8, 2017, 1:46 pm
#63
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Thanks for the update.
Are they still using the Jo Malone bath amenities? Last time I was there they used a French one.
Are they still using the Jo Malone bath amenities? Last time I was there they used a French one.
Last edited by bdschobel; Jun 8, 2017 at 3:08 pm Reason: removed unnecessary quote of immediately preceding post
Jun 8, 2017, 4:11 pm
#64
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Jun 9, 2017, 11:11 pm
#65
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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The Wi-Fi in the room is definitely poor. My phone couldn't hold a Wi-Fi signal long enough Wi-Fi calling. My laptop was a little more stable. I had two different rooms in a couple different trips and both had the same problem. It seems odd in a new hotel in a city with great Tech infrastructure.
while I was there they ran out of Jo Malone products.
while I was there they ran out of Jo Malone products.
Jun 9, 2017, 11:38 pm
#66
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.....
There is an incredible view from the pool on the 18th floor! The location is also great.
In terms of nits .... (1) the pool can be a bit cool because it has no sunshine. While it's certainly cool (and cool) with an infinity pool the absence of any sun or seating certainly means there is no pool scene for another wise great location, (2) the bar at the pool is strange ... they have a table and chairs in the water but you're not allowed to sit there with a drink. And, they have no cocktails......
There is an incredible view from the pool on the 18th floor! The location is also great.
In terms of nits .... (1) the pool can be a bit cool because it has no sunshine. While it's certainly cool (and cool) with an infinity pool the absence of any sun or seating certainly means there is no pool scene for another wise great location, (2) the bar at the pool is strange ... they have a table and chairs in the water but you're not allowed to sit there with a drink. And, they have no cocktails......
Although the views were stunning from all areas, I found it strange to have a pool with no sunlight, especially when the roof-top infinity pools at the Marina Bay Sands and the Westin do. Now those were awesome experiences.
Still, as all pf my photos clearly show, this Marriott is stunning.
Jun 10, 2017, 12:30 am
#67
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The Wi-Fi in the room is definitely poor. My phone couldn't hold a Wi-Fi signal long enough Wi-Fi calling. My laptop was a little more stable. I had two different rooms in a couple different trips and both had the same problem. It seems odd in a new hotel in a city with great Tech infrastructure.
Jun 10, 2017, 12:39 pm
#69
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Not exactly. I believe the hotel was new and that owners operated it as an independent hotel for only a few months before deciding to brand it as a JW.
The internet was really poor. Initially, I thought it was just my room but then on another visit, I had the same problems.
The internet was really poor. Initially, I thought it was just my room but then on another visit, I had the same problems.
Jun 10, 2017, 1:36 pm
#70
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The owners operated the old South Beach mixed use property for 9-months before inking the management deal with Marriott.
Based upon information of others who've ventured here with negative comments over and above poor internet, I'm still happy at the nearby Conrad which serves me well enough.
Based upon information of others who've ventured here with negative comments over and above poor internet, I'm still happy at the nearby Conrad which serves me well enough.
Not exactly. I believe the hotel was new and that owners operated it as an independent hotel for only a few months before deciding to brand it as a JW.
The internet was really poor. Initially, I thought it was just my room but then on another visit, I had the same problems.
The internet was really poor. Initially, I thought it was just my room but then on another visit, I had the same problems.
Jun 10, 2017, 2:41 pm
#71
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I had no issues with internet when I stayed in March. Maybe for huge up/down loads things are not great, but for std. business purposes ... it worked fine for me.
Jun 10, 2017, 2:49 pm
#72
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Same problem on three separate devices.
Jun 11, 2017, 1:03 am
#73
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Jun 11, 2017, 11:01 am
#74
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Jun 11, 2017, 12:32 pm
#75
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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On my laptop, I could still send/recieve emails but looking for websurfing as a tourist (not downloading/video streaming) was slow.