Ritz-Carlton Kapalua, Maui [Master Thread]
Oct 26, 2017, 3:55 pm
#211
Join Date: Jun 2016
Posts: 2,257
Why not go without a rental car in Kapalua? It's very reasonable to fly into JHM and take a taxi (Uber can't be called inside the airport zone) to the property, use the Kapalua shuttle while on property, and then Uber anywhere off property and back to JHM on your way out.
Enterprise is the car rental desk on property the last time I was there, you're thinking of National which is no longer there.
Enterprise is the car rental desk on property the last time I was there, you're thinking of National which is no longer there.
Thanks - then yelp is wrong then. yelp has said Enterprise is permanently closed at RC Kapalua
I just called up the hotel and they confirmed Enterprise is still open, but only open 7 am - 11 am everyday. So maybe another way is to rent a car, drop off at Enterprise at check in, then pick up another car when want to depart from RC Kapalua...
Oct 27, 2017, 3:02 am
#212
Join Date: Jul 2014
Location: JRF
Programs: AA Gold, Marriott Platinum, Hilton Diamond, National Executive Elite
Posts: 1,784
HA does fly OGG-JHM and HNL-JHM if that works better for you, although the drive between Kahului and Kapalua is stunning if you go through the northern half instead of the southern half like the shared Kaanapali-OGG hotel shuttle does.
Although nicely resurfaced, the road is 1 lane in many parts and you sometimes have to honk in those hairpin turns so oncoming cars can hear you coming. The nice thing is you drive by a blowhole and the nicest bays for snorkeling (all the snorkel tour boats come here) when you're almost at Kapalua.
Although nicely resurfaced, the road is 1 lane in many parts and you sometimes have to honk in those hairpin turns so oncoming cars can hear you coming. The nice thing is you drive by a blowhole and the nicest bays for snorkeling (all the snorkel tour boats come here) when you're almost at Kapalua.
Jan 11, 2018, 9:21 am
#213
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
Any comments on the Garden View Residential 2BRs vs. Ocean View Residential 2BRs?
Both are available for an award stay later this year. I'm more interested to know if the Garden View would be a much lesser experience rather than if the Ocean View is much better from the perspective of a quiet room location.
Does the property offer paid upgrades on award stays for lesser amounts than the incremental costs seen when making an initial award reservation?
Both are available for an award stay later this year. I'm more interested to know if the Garden View would be a much lesser experience rather than if the Ocean View is much better from the perspective of a quiet room location.
Does the property offer paid upgrades on award stays for lesser amounts than the incremental costs seen when making an initial award reservation?
Apr 3, 2018, 9:21 pm
#215
Join Date: Dec 2016
Location: TPA
Programs: British, United,SW, Delta,Iberia,KLM, Qatar, IHG, Hilton, Marriott, Starwood, Radisson, Wyndham,
Posts: 255
Apr 29, 2018, 4:17 pm
#216
Join Date: Feb 2011
Posts: 849
It looks like the property is valet only now. Does anyone have any tips for parking off site that is walking distance?
Do we have to pay resort fees on all points bookings or the ritz certificates? Thank you.
Do we have to pay resort fees on all points bookings or the ritz certificates? Thank you.
Last edited by cruisingmickey; Apr 29, 2018 at 4:45 pm
May 3, 2018, 5:02 pm
#217
Join Date: Jan 2004
Location: Scottsdale, AZ
Programs: AA EXP, SPG Plat
Posts: 1,472
I'm going to be doing a points stay here for 9 nights. The points for the base room are 480k and then there is the option of upgrading with additional cash. The hotel has "Club Ocean View, Club level, Guest room, 1 King, Ocean view, Top floor" for $400 per night. The other option is "Ocean Front Suite, 1 Bedroom Suite, 1 King, Sofa bed, Bathrooms: 2, Oceanfront" for $500.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
May 3, 2018, 5:44 pm
#218
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I'm going to be doing a points stay here for 9 nights. The points for the base room are 480k and then there is the option of upgrading with additional cash. The hotel has "Club Ocean View, Club level, Guest room, 1 King, Ocean view, Top floor" for $400 per night. The other option is "Ocean Front Suite, 1 Bedroom Suite, 1 King, Sofa bed, Bathrooms: 2, Oceanfront" for $500.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
Would you rather have more space or free food? Your choice.
May 3, 2018, 6:03 pm
#219
Join Date: May 2004
Location: Seattle
Programs: Marriott Ambassador LT Titanium, Hyatt Globalist, United LT Silver
Posts: 1,085
I'm going to be doing a points stay here for 9 nights. The points for the base room are 480k and then there is the option of upgrading with additional cash. The hotel has "Club Ocean View, Club level, Guest room, 1 King, Ocean view, Top floor" for $400 per night. The other option is "Ocean Front Suite, 1 Bedroom Suite, 1 King, Sofa bed, Bathrooms: 2, Oceanfront" for $500.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
Has anyone stayed in either of these rooms that can comment on whether it is worth it? The club access alone wouldn't be worth it to me as I'm alone for the first 4 nights. If the room is much nicer then it might be. I assume that the Suite does not come with club access? This seems odd, but it isn't mentioned specifically on the reservation like the other room.
While I haven't been there yet, from the room descriptions, pics, and floor plans; the rooms appear to be identical other than the view and club access.
May 3, 2018, 6:40 pm
#220
Join Date: Dec 2009
Location: SJC
Programs: AA EXP, HH Diamond, SPG Platinum, Marriott Platinum
Posts: 70
We are finishing up a points booking today. Stayed 5 nights (5th night free w points). I am Marriott Platinum
Briefly to answer some questions and add some comments:
1. Charged resort fee of $35 a night
2. Charged valet fee of $30 a night (I didn’t see any places to self park, the parking lots all had signs up saying valet parking only or something to that effect.)
3. Asked (via email prior to arrival) about upgrading my room category and was given a list of available rooms to upgrade into for extra points or cash per night. (Had booked a garden view room, decided to keep my reservation as is.)
4. Upgraded to a partial ocean view room on arrival on the ground floor. It was opposite the kiddie pool which was perfect for us and our 2yo son. We could basically walk out of the balcony to the kiddie pool and walk back to the room whenever we wanted.
5. Breakfast in the restaurant is 30ish per person for buffet. Kids under 5 eat free. They also have a cafe in the hotel lobby where you can get a coffee and a pastry if you’re not feeling like eating that much for breakfast, or you can walk up to the Honolua store (~5 min walk) to grab some food.
6. Ate at the Burger Shack one day for lunch and it was pretty good.
7. Would recommend Joeys Kitchen which is a 5 min drive fro them hotel for dinner. Pretty good Filipino/Asian food.
8. Asked for a 4PM Check-out since our flight is late at night and was granted the request the night before departure. They said they couldn’t confirm on arrival but to check back the night before you leave.
Overall we had an enjoyable stay.
Briefly to answer some questions and add some comments:
1. Charged resort fee of $35 a night
2. Charged valet fee of $30 a night (I didn’t see any places to self park, the parking lots all had signs up saying valet parking only or something to that effect.)
3. Asked (via email prior to arrival) about upgrading my room category and was given a list of available rooms to upgrade into for extra points or cash per night. (Had booked a garden view room, decided to keep my reservation as is.)
4. Upgraded to a partial ocean view room on arrival on the ground floor. It was opposite the kiddie pool which was perfect for us and our 2yo son. We could basically walk out of the balcony to the kiddie pool and walk back to the room whenever we wanted.
5. Breakfast in the restaurant is 30ish per person for buffet. Kids under 5 eat free. They also have a cafe in the hotel lobby where you can get a coffee and a pastry if you’re not feeling like eating that much for breakfast, or you can walk up to the Honolua store (~5 min walk) to grab some food.
6. Ate at the Burger Shack one day for lunch and it was pretty good.
7. Would recommend Joeys Kitchen which is a 5 min drive fro them hotel for dinner. Pretty good Filipino/Asian food.
8. Asked for a 4PM Check-out since our flight is late at night and was granted the request the night before departure. They said they couldn’t confirm on arrival but to check back the night before you leave.
Overall we had an enjoyable stay.
Last edited by bd24133; May 5, 2018 at 8:49 pm
Aug 10, 2018, 4:21 pm
#221
Join Date: Oct 2017
Posts: 9
We are finishing up a points booking today. Stayed 5 nights (5th night free w points). I am Marriott Platinum
Briefly to answer some questions and add some comments:
1. Charged resort fee of $35 a night
2. Charged valet fee of $30 a night (I didn’t see any places to self park, the parking lots all had signs up saying valet parking only or something to that effect.)
3. Asked (via email prior to arrival) about upgrading my room category and was given a list of available rooms to upgrade into for extra points or cash per night. (Had booked a garden view room, decided to keep my reservation as is.)
4. Upgraded to a partial ocean view room on arrival on the ground floor. It was opposite the kiddie pool which was perfect for us and our 2yo son. We could basically walk out of the balcony to the kiddie pool and walk back to the room whenever we wanted.
5. Breakfast in the restaurant is 30ish per person for buffet. Kids under 5 eat free. They also have a cafe in the hotel lobby where you can get a coffee and a pastry if you’re not feeling like eating that much for breakfast, or you can walk up to the Honolua store (~5 min walk) to grab some food.
6. Ate at the Burger Shack one day for lunch and it was pretty good.
7. Would recommend Joeys Kitchen which is a 5 min drive fro them hotel for dinner. Pretty good Filipino/Asian food.
8. Asked for a 4PM Check-out since our flight is late at night and was granted the request the night before departure. They said they couldn’t confirm on arrival but to check back the night before you leave.
Overall we had an enjoyable stay.
Briefly to answer some questions and add some comments:
1. Charged resort fee of $35 a night
2. Charged valet fee of $30 a night (I didn’t see any places to self park, the parking lots all had signs up saying valet parking only or something to that effect.)
3. Asked (via email prior to arrival) about upgrading my room category and was given a list of available rooms to upgrade into for extra points or cash per night. (Had booked a garden view room, decided to keep my reservation as is.)
4. Upgraded to a partial ocean view room on arrival on the ground floor. It was opposite the kiddie pool which was perfect for us and our 2yo son. We could basically walk out of the balcony to the kiddie pool and walk back to the room whenever we wanted.
5. Breakfast in the restaurant is 30ish per person for buffet. Kids under 5 eat free. They also have a cafe in the hotel lobby where you can get a coffee and a pastry if you’re not feeling like eating that much for breakfast, or you can walk up to the Honolua store (~5 min walk) to grab some food.
6. Ate at the Burger Shack one day for lunch and it was pretty good.
7. Would recommend Joeys Kitchen which is a 5 min drive fro them hotel for dinner. Pretty good Filipino/Asian food.
8. Asked for a 4PM Check-out since our flight is late at night and was granted the request the night before departure. They said they couldn’t confirm on arrival but to check back the night before you leave.
Overall we had an enjoyable stay.
Aug 26, 2018, 12:30 pm
#223
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
I just had a pretty average stay here. Started off with one of the worst check-in experiences I've had at a higher-end hotel (had a detail about my stay wrong, gave very few details about the property, no mention of status, no upgrade, etc.). Was followed up by the bellhop congratulating my girlfriend and I on our wedding - we're not married and not even engaged, so that was pretty uncomfortable (for some personal reasons). They also continually called my girlfriend by my last name - we experience this a lot but in this circumstance we preferred it to stop so asked the manager to help. Nothing changed.
The staff in the club lounge were very kind and helped make up for the limited food options (compared to what I've experienced in other RC club lounges).
I had a pretty good rate so still feel like I got value for my stay, but I probably wouldn't recommend this hotel and don't anticipate returning.
The staff in the club lounge were very kind and helped make up for the limited food options (compared to what I've experienced in other RC club lounges).
I had a pretty good rate so still feel like I got value for my stay, but I probably wouldn't recommend this hotel and don't anticipate returning.
Sep 24, 2018, 3:20 pm
#224
Join Date: Dec 2015
Programs: AS GOLD, AA EXP, SPG PLAT, Marriott PLAT
Posts: 35
$30 valet parking charge applies on day of checkout too? For example if I stay 1 night and have a car on all days then I will be charged valet parking once for staying 1 night or twice i.e. day of check in and check out?
Oct 2, 2018, 12:22 pm
#225
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,535