Marriott Bonvoy hotels in Budapest, Hungary
#333
Join Date: Jul 2010
Programs: Marriott Titanium, DL DM
Posts: 298
Is it possible the Courtyard in Budapest has no 3 people rooms? How strictly do they enforce occupancy in Hungary? Is it like the US where it doesn't matter or like Spain/Japan where it is serious business?
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
#334
Join Date: Apr 2009
Posts: 298
Is it possible the Courtyard in Budapest has no 3 people rooms? How strictly do they enforce occupancy in Hungary? Is it like the US where it doesn't matter or like Spain/Japan where it is serious business?
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
If the child is under 2 it will be allowed in the room anyways and most properties I have stayed at don't count kids under six as an occupant.
#335
Join Date: Jul 2010
Programs: Marriott Titanium, DL DM
Posts: 298
I would call the hotel. There's enough room in a suite for 3 people. You would have a king size bed, a sofa bed and also be allowed a rollaway bed. Why would anyone need three beds with only two people staying in a room?
If the child is under 2 it will be allowed in the room anyways and most properties I have stayed at don't count kids under six as an occupant.
If the child is under 2 it will be allowed in the room anyways and most properties I have stayed at don't count kids under six as an occupant.
#336
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
Is it possible the Courtyard in Budapest has no 3 people rooms? How strictly do they enforce occupancy in Hungary? Is it like the US where it doesn't matter or like Spain/Japan where it is serious business?
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
Looking to book a room for 2 adults and young child nothing crazy, and if this doesn't work will just book one of the other hotels in town.
The front desk staff are great - call them, I'm 100% certain that they will help you
PM me if you need some assistance - I'm there 8/10 nights per month
#337
Join Date: Jul 2010
Programs: Marriott Titanium, DL DM
Posts: 298
Thanks. I dropped an email and got a response within a day. They made it clear they were fine with it. Good to know.
#338
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
Completely opposite experience, very dissapointed with Boscolo
Just completed three nights at the Boscolo. This is a marvelous property, easily my new Budapest favorite. The building and lobby are beautiful.
After having done the obligatory stay on the river (Sofitel) my last visit, I really like the Boscolo's location. Lots and lots of restaurants within easy walking distance, and less touristy than the center.
Hotel is half a block from the metro (M2) and the
4/6 trams run right in front. Once you figure out thsystem, it's an incredibly easy city to navigate via public transit. Hop on the metro, and you're in the historic center (Deak Ferenc Ter) within five minutes.
Wound up in a junior suite in the old building. Great room. Very spacious, stylish, and comfortable. I would book this up front next time. Definitely recommend the old building over the new. Better decor and, surprisingly, better sound insulation (two pair of double paned windows vs. a single in the new).
Service was great. Staff are incredibly gracious and helpful. Breakfast in the New York Cafe (free for Golds and Plats): beautiful setting, mediocre quality. Go early on the weekends to avoid the crowds.
Sort of negatives: there's some street noise (ubiquitous in Budapest, unless you face a courtyard), and they keep the heat too high . . . I had to open the window several times a night.
Overall a fantastic stay and this will be my go to property from now on.
After having done the obligatory stay on the river (Sofitel) my last visit, I really like the Boscolo's location. Lots and lots of restaurants within easy walking distance, and less touristy than the center.
Hotel is half a block from the metro (M2) and the
4/6 trams run right in front. Once you figure out thsystem, it's an incredibly easy city to navigate via public transit. Hop on the metro, and you're in the historic center (Deak Ferenc Ter) within five minutes.
Wound up in a junior suite in the old building. Great room. Very spacious, stylish, and comfortable. I would book this up front next time. Definitely recommend the old building over the new. Better decor and, surprisingly, better sound insulation (two pair of double paned windows vs. a single in the new).
Service was great. Staff are incredibly gracious and helpful. Breakfast in the New York Cafe (free for Golds and Plats): beautiful setting, mediocre quality. Go early on the weekends to avoid the crowds.
Sort of negatives: there's some street noise (ubiquitous in Budapest, unless you face a courtyard), and they keep the heat too high . . . I had to open the window several times a night.
Overall a fantastic stay and this will be my go to property from now on.
Now to the actual experience that was around the lacking service and poor management. Emailed hotel in advance to let them know this a special occasion Anniversary, general manager was dismissive and condescending in his response. Got to the hotel and had to remind them of Platinum upgrade that was not offered but upgraded room was available online. Room was fine but oddly shaped, not a big deal. No recognition for Anniversary but at this point didn't expect anything based on previous disappointing experience.
Soap was not replaced the second day although it was obviously used and almost washed out. Had to call guest service for one and the clerk was beyond condescending and argumentative, this was a simple amenity call, very much alongside the general manager interaction we had before, shockingly inappropriate.
Breakfast was plentiful in quantity but severely lacking in quality. Salmon was inedible stringy almost brown looking. Kiwis were underripe. Overall ok breakfast but not even 4 star hotel quality.
Needless to say we would never return to this location. Ritz is miles better and although Budapest is not known for being service oriented, Boscolo hotel is just terrible which is a shame for a beautiful property like that.
#339
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
I think your experience might have something to do with timing. They've had a miserably hot summer in Budapest and the city is quite obviously overwhelmed with the influx of tourists this year. My most recent visit (mid-August), it was striking how unhappy many of the locals seem to be with the crowds of visitors (and I can't really blame them).
That said, my stay at the Boscolo in April stood out for quality service compared to other properties I've stayed at in Budapest. Front desk and bell staff were incredibly welcoming. GM made a point of introducing himself to me personally at check-in. When I inquired about getting a better room, they gave me a junior suite, and refused my offer to pay for the upgrade.
The only negative service I encountered in three nights was in NY Cafe, and that's pretty much expected.
I do agree the breakfast quality could be better.
My only real critique of this property is their rate structure. It's just not sensible, with a huge penalty for flexible rates and very limited ability to book the better rooms on any rate.
My overall advice would be to avoid Budapest during the peak summer season. The secret is out.
#340
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Thanks for the views/opinions above.
Any newer opinions either way (Marriott vs Boscolo)?
Both properties pricing at 35k/night (pre-2018 devaluation to Cat 8).
THANKS
Any newer opinions either way (Marriott vs Boscolo)?
Both properties pricing at 35k/night (pre-2018 devaluation to Cat 8).
THANKS
#341
Join Date: Sep 2016
Posts: 6
The lounge at this hotel was amazing, which is what I read from a lot of reviews and it turned out to be true. A lot of different types of alcohol and many food choices for their evening "snacks", I would say you wouldn't even need to go out to eat if you wanted because the food in their lounge was that good. You also have the choice of eating breakfast at the lounge or their restaurant in the hotel which was also very good with a lot of options.
On this trip to Europe we also stayed at the Brussels Marriott and the Westin Europa & Regina. Both felt a bit disappointing after staying at the Budapest Marriott. Best hotel experience I have ever had
(SPG/Marriott gold)
#342
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Have you been to Budapest before? A first time visitor may prefer the river location and views. If you've already been to Budapest, you're more likely to appreciate being away from the hordes of tourists and the Boscolo's transit-central location.
#343
Join Date: Mar 2012
Location: world
Programs: all
Posts: 1,422
Marriott location is very good if you want to stay on the water. Tram runs in front of the hotel and it has a very good gym. You can also walk to the casino from there.
Boscolo is a more beautiful property. You cant go wrong with either. For a first time stay I would stay at the Marriott.
Boscolo is a more beautiful property. You cant go wrong with either. For a first time stay I would stay at the Marriott.
#344
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
500m away from the Boscolo ~ they treat elite guests very well