Happy Birthday: a gift for you
Jul 24, 2018, 12:59 am
#301
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
Jul 25, 2018, 5:26 pm
#302
Join Date: Feb 2013
Location: New York (Brooklyn)
Programs: Delta Gold, Marriott Lifetime Platinum, Hilton Diamond
Posts: 441
I got the email, clicked on it received the confirmation and, is anyone actually surprised, no night credited. Calling Marriott a dumpster fire right now is an insult to dumpster fires.....
Oct 3, 2018, 3:34 pm
#305
Join Date: May 2013
Location: DTW
Programs: AMEX, Ritz LT-Plat Prem, Hyatt Plat, SPG Plat, Hilton Diamond, Delta Plat, United Gold, Sixt Plat
Posts: 866
Oct 3, 2018, 5:32 pm
#306
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,978
Oct 3, 2018, 5:35 pm
#307
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Oct 4, 2018, 1:26 am
#308
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
Oct 4, 2018, 1:57 am
#309
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
We would suggest you to call Marriott Rewards at 1-801-468-4000 to check on this. For members who are outside USA and Canada, you may locate the phone number of the Marriott Rewards customer service here.
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
Oct 16, 2019, 12:36 am
#312
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,084
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
Oct 16, 2019, 5:35 am
#313
Join Date: Jun 2005
Programs: Marriott Lifetime Platinum
Posts: 374
You would need to have your birthday listed in your account, before your birthday, and you would also need to opt-in for email communications (News & Program Information under your Communication Preferences) with Marriott Bonvoy. It is important to also note that the Elite Birthday Gift promotion is targeted, and solicited members will receive an email with an offer for one free Elite Night credit in which they would have to register through the emailed link to receive Elite Night credit.
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
Tried going into my account to change birthday, which is wrong. Won’t allow me to change it.
Oct 16, 2019, 3:02 pm
#314
Join Date: Oct 2015
Posts: 733
You would need to have your birthday listed in your account, before your birthday, and you would also need to opt-in for email communications (News & Program Information under your Communication Preferences) with Marriott Bonvoy. It is important to also note that the Elite Birthday Gift promotion is targeted, and solicited members will receive an email with an offer for one free Elite Night credit in which they would have to register through the emailed link to receive Elite Night credit.
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
"A BIRTHDAY SURPRISE AWAITS.
Let's celebrate you, NAME. Add your birthday to your member profile and you'll get a special gift each year."
I added my birthday and received the 1 elite night birthday credit in 2018. However, in 2019 I didn't receive anything for my birthday -- and yes, I'm still opted into all communications and receive marketing emails from Bonvoy weekly. It's a bit disappointing that the email promised "a special gift each year" in exchange for adding more personal info to my profile, and then Marriott isn't following through on their side of the deal.
Oct 16, 2019, 5:12 pm
#315
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,859
I received an email from Marriott in 2018 that said:
"A BIRTHDAY SURPRISE AWAITS.
Let's celebrate you, NAME. Add your birthday to your member profile and you'll get a special gift each year."
I added my birthday and received the 1 elite night birthday credit in 2018. However, in 2019 I didn't receive anything for my birthday -- and yes, I'm still opted into all communications and receive marketing emails from Bonvoy weekly. It's a bit disappointing that the email promised "a special gift each year" in exchange for adding more personal info to my profile, and then Marriott isn't following through on their side of the deal.
"A BIRTHDAY SURPRISE AWAITS.
Let's celebrate you, NAME. Add your birthday to your member profile and you'll get a special gift each year."
I added my birthday and received the 1 elite night birthday credit in 2018. However, in 2019 I didn't receive anything for my birthday -- and yes, I'm still opted into all communications and receive marketing emails from Bonvoy weekly. It's a bit disappointing that the email promised "a special gift each year" in exchange for adding more personal info to my profile, and then Marriott isn't following through on their side of the deal.