May 30, 2019, 9:01 am
Last edit by: margarita girl
Hotel email: [email protected]
[email protected]
Expert Review (posted to Luxury Forum) from Oct 2018:
https://www.flyertalk.com/hotel-revi...d-f-amp-b-2881
[email protected]
Expert Review (posted to Luxury Forum) from Oct 2018:
https://www.flyertalk.com/hotel-revi...d-f-amp-b-2881
St. Regis Hotel Florence, Italy [Master Thread]
Oct 8, 2018, 8:42 am
#151
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I'll be staying at this property next year for the first time. My wife and I are taking our adult niece with us so we will have 3 adults
I just booked 4 nights using points for 2 adults. It would not allow me to book for 3 adults
As a lifetime Platinum member, does anybody know if I will be charged for the extra person in my room or will they allow the extra person with my lifetime status? Obviously hoping to get upgraded to a larger room. Not going until September, 2019
Have been to Italy many times but with only 2 adults, never with a third. I have read that roll aways are not common and many hotels charge for extra person
I just booked 4 nights using points for 2 adults. It would not allow me to book for 3 adults
As a lifetime Platinum member, does anybody know if I will be charged for the extra person in my room or will they allow the extra person with my lifetime status? Obviously hoping to get upgraded to a larger room. Not going until September, 2019
Have been to Italy many times but with only 2 adults, never with a third. I have read that roll aways are not common and many hotels charge for extra person
Oct 8, 2018, 9:20 am
#152
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Never a problem for me as an elite. I always book for two and show up with 3. Sometimes more. Including at this hotel. As long as you are upgraded to a room that can support 3 people then it will be fine. As the old saying goes, it's better to ask for forgiveness than permission.
Oct 8, 2018, 9:44 am
#153
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,717
Never a problem for me as an elite. I always book for two and show up with 3. Sometimes more. Including at this hotel. As long as you are upgraded to a room that can support 3 people then it will be fine. As the old saying goes, it's better to ask for forgiveness than permission.
Oct 8, 2018, 10:22 am
#154
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
Mrs. Majuki, Mrs. Majuki's sister, and I stayed in one room about two years ago without an issue or extra charge. This was on a paid stay, but I don't think that a paid versus points stay should be any different. All three of us received breakfast as well as evening hors d'oeuvres. The hotel actually placed a twin bed in our room instead of a typical rollaway for my sister-in-law.
Oct 8, 2018, 12:35 pm
#155
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Haha, I generally agree with that saying (straight from the book/movie Eragon AFAIK)...but I don’t like to take things for granted or leave them to chance, either. In the USA, I’d assume that to be true, but I wouldn’t necessarily assume that in Europe. I’d always ask in advance to be sure, personally.
Oct 8, 2018, 5:31 pm
#156
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Expert Review posted to Luxury Forum
My review of our 5 night stay a week ago is posted now to the Luxury Forum:
https://www.flyertalk.com/hotel-revi...d-f-amp-b-2881
Suffice to say that we loved our stay. Our Arno View Junior Suite was spectacular, and my mother's deluxe king room was much nicer than I had expected, too.
We also visited the Four Seasons. IMO, the StR is the obviously better hotel unless you like gardens and/or want a pool.
https://www.flyertalk.com/hotel-revi...d-f-amp-b-2881
Suffice to say that we loved our stay. Our Arno View Junior Suite was spectacular, and my mother's deluxe king room was much nicer than I had expected, too.
We also visited the Four Seasons. IMO, the StR is the obviously better hotel unless you like gardens and/or want a pool.
Oct 14, 2018, 2:37 pm
#157
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,152
Any comments specifically on the Grand Deluxe Suite? The room pictures online make the living room and bedroom both very small, and it seems that the Junior Suite Arno or Junior Suite might be the better choice... would appreciate views from anyone who's stayed in either.
Oct 14, 2018, 2:53 pm
#158
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Any comments specifically on the Grand Deluxe Suite? The room pictures online make the living room and bedroom both very small, and it seems that the Junior Suite Arno or Junior Suite might be the better choice... would appreciate views from anyone who's stayed in either.
Dec 6, 2018, 6:22 pm
#161
Join Date: Aug 2014
Posts: 3,722
I'll be staying at this property next year for the first time. My wife and I are taking our adult niece with us so we will have 3 adults
I just booked 4 nights using points for 2 adults. It would not allow me to book for 3 adults
As a lifetime Platinum member, does anybody know if I will be charged for the extra person in my room or will they allow the extra person with my lifetime status? Obviously hoping to get upgraded to a larger room. Not going until September, 2019
Have been to Italy many times but with only 2 adults, never with a third. I have read that roll aways are not common and many hotels charge for extra person
I just booked 4 nights using points for 2 adults. It would not allow me to book for 3 adults
As a lifetime Platinum member, does anybody know if I will be charged for the extra person in my room or will they allow the extra person with my lifetime status? Obviously hoping to get upgraded to a larger room. Not going until September, 2019
Have been to Italy many times but with only 2 adults, never with a third. I have read that roll aways are not common and many hotels charge for extra person
Jan 6, 2019, 5:28 am
#162
Join Date: May 2014
Posts: 23
Never a problem for me as an elite. I always book for two and show up with 3. Sometimes more. Including at this hotel. As long as you are upgraded to a room that can support 3 people then it will be fine. As the old saying goes, it's better to ask for forgiveness than permission.
Jan 6, 2019, 6:58 am
#163
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
Jan 6, 2019, 9:00 am
#164
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
You quoted my advice! Just show up with your family and you will be taken care of. Of course it helps to be exceedingly polite with the staff at the hotel.
Jan 6, 2019, 6:35 pm
#165
Join Date: Jan 2002
Location: Rye, NY USA
Posts: 261
FWIW, I have been up charged at Italian SPG hotels on this point when I mistakenly grabbed the wrong occupancy when booking, i,e, at check in. Now this was going from 1-2 which is where I suspect the real issue is. Europe unlike the US really does price “single occupancy” rooms differently in a lot of hotels and as a result, understandably polices when people show up with more than 1 person on that rate.