Sep 12, 2014, 8:20 am
Last edit by: MDtR-Chicago
Direct Retention number is following.... 1-800-452-3945 (better success in getting a bonus points)
SPG Personal
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9/12 - 3K points offered with no spending-rubu
9/14 - 7k points $110k annual spend
10/3/14 - 7k points $40k spend
10/6 - $50 statement credit (had $27k of YTD spend)
10/8/14 - 3K points or $25 with very little spend. Took points.
10/27/14 no offer except to close.
10/28/14 - 3K points to keep open ($24k spend)
1/15 - 7k points. This in addition to the 7k points I recived in Aug, so 14k points within 5months. Just asked.
1/27/15 - 7k points or $50 statement credit (~$30k spend)
2/8/15 - 7k points or $50 statement credit
2/10/15- 1k points + 500 if I charge $1000 in next month. Canceled.
2/11/15 - 7k points (~$60k spend)
2/15/15 - 3k points ($20k spend)
2/23/15 - 1K points + 500 if I charge $1000 in next month
2/24/15 - 7k points or $50 statement credit (~$90k spend)
3/6/15 - 3k points
3/12/15 - 3k points...yawn. Might cancel
3/16/15- 7k points or $100 statement credit (over $300K spend)
4/3/15 - 1.5k points or $50 statement credit (less than $2k spent YTD)
5/1/15 - no offer
5/2/15 - $100 statement credit or 7K points. ~50K spend.
5/4/15 - 3k points (>100k spend)
5/5/15 - $50 or 100 points with 1K points w/ $1K spend... lol no thx ($65K spent last year)
5/11/15 - $50 or 500 points + 1K points w/ $1K spend (~$90k spend)
5/26/15 - $50 or 500 points + 1K points w/ $1K spend in 90 days (~$30k spend)
5/30/15 - $100 statement credit or 7K points. ~10K spend. Took $100.
6/16/15 - Nada. Was told that an offer is only given every other year. I got 7K last year. (~40k spend)
7/8/15 - $10+K spend last year, offers $25 credit or 500 points + 1K points w/ $1k spend. Will HUCA.
7/13/15 - $9K spend in 1st year; offered and took 7K points, still at $65 AF for the year ahead.
8/20/15 - Offered 10K points or $100...chose the points. 250K annual spend.
9/3/15- Offered 7K points or $50 credit, accepted credit, 30K annual spend
9/26/15 - Offered 10K points took it; 3rd year card member; ~40K spend, 3K retention offers previous years
10/17/15 - Offered 10k points or $100. Chose the points. ~30-40k spend. Have had the card for 3 yrs, first time asking for retention. 15yr amex customer.
1/10/16 - Offered 500 points for $1k spend or $25 credit. Took $25 credit. 12 year amex customer, 1st year of SPG card.
2/1/16 - Offered 10k points to keep the card open, no minimum spending requirements ^ $11000 YTD spending in 2015. Accepted 7k points for retention in Oct 2014.
2/18/16 Offered 10k points to keep the card open, no minimum spending requirements. $100k spending in 2015
3/22/16 - Offered $25. $5k spend last year. Did not accept.
4/3/16 - Offered $25 or 7K points. $25K spend last year. Took points. Same as last year as well
5/25/16 - Offered $25 without any spend, or 1.5k points after $1k spend. Took the $25. About $13k of spend in the last year, but only $900 2016 year to date.
6/14 - offered 500 points now and another 1000 after $1k spend. Took the offer. $5k spend last year.
6/14/2016 - Offered $25 or 500 SPG points. Asked for Supervisor - Increased offer to $25 plus 3,000 SPG points with no addl. spend.
6/22/16 - Offered $25 or 1500 points (500 immediate + 1000 additional after spending $1K on the card). Didn't want to deal with supervisor so just took the $25. ~$20K spend on the card in 2015
7/4/16 - Called in January and offered nothing. Called again in July offered 7,000 SPG points on $125k spend
7/7/16- Offered $100 or 10000 points on 140K spend. Took the points.
7/13/16 - Offered $50 or 7,000 SPG points, took the points.
8/3/16 - Offered $50 or 7,000 SPG points on 50K spend, took the points.
8/14/16 - nothing on first call; second call offered 2000 SPG points.
8/16/16 - Offered $50 or 7,000 SPG points, $48K spend, took the points.
8/17/2016- 15 yr customer with typical balances ranging from 20-30K, this year about 7K to date. "Nothing to offer you on yr account" Cancelled
8/25/2016 - No offer. Had card for one year, $3.5k spend.
8/29/16 - 3rd year of the card. $25 credit or 500 Starpoints now and 1000 points after $1k spend in 90 days. Took the points offer and kept the card.
9/7/16 - since 2006, $30-40K spend. $95 annual fee. Offered $100 credit. Took it.
10/17/16 - Roughly $15K annual spend for several years. $95 annual fee. Offered $50 credit or 7K SPG points. Took the points.
10/14/16 - $50k annual spend. $95 fee, offered $100 or 7K SPG points. Took the points
10/27/16 - $10K annual spend. With much difficulty, was eventually offered 1500 pts for spending $1000 in 3 mths. (Had been offered 1000 pts by the Indian call centre a few weeks ago which I was dissatisfied with.)
11/03/16 - $200k spend (MS) - $95 fee. Originally offered $50 but didn't jump on it. Offered $100. Took the money.
12/10/16 - third time calling, offered same deal of either 25 towards fee or 1500 SPG points - 500 now, 1k after spending 1k in 3 months. Took the points option. 20k spend YTD, had retention offer 2 years ago
12/23/2016: ~2.5k spend YTD (mostly AMEX Offers). Offers were $25 or 500 pts now and 1k pts after $1k spend in 3 months. The AF was charged several months ago.
1/22/17- $15K spend. Called retention and offered either $80 statement credit or 7,000 SPG points. Took 2nd option. Amex member since 2012.
4/22/17 - ~60K spend. $100 statement credit or 10K SPG points. Took the points.
4/23/2017 - 10K spend. Called the retention number and they offered 100 or 10K. I took 10K and many thx to all of u here!
5/3/2017 - 53k spend. Offered 10K points and took it
5/11/17 - $100 statement credit or 10k points. Took the points.
5/18/2017 ~30000 spend, offered 100 statement credit or 10000 points
5/18/17 - Nada, $0, zilch for an offer. ~$4k spend in past year and first anniversary.
5/22/17 - ~30k Spend. Offered $100 Statement Credit or 10k Points. Took the Points
6/08/2017 - $15k spend annually and was offered either $100 statement credit or 10k points. Took the points
6/13/2017 - Had card for 14 years. Low spend due to using Chase Reserve. No offers told me pay or cancel. No product change available. UPDATE: Called for past 2 days. Nada. Cancelled. bye bye AmEx, Hello CSR.
6/30/2017 - First anniversary, little spend on the card but a significant portfolio of Amex cards. 10k points.
7/14/17 - spent 20k, got 7k points with $1500 spend in 3 months required. Accepted. Last year got nada but had spent very little.
7/21/17 - Spouse's card; <$3,000 spend in 3rd year; she called in to cancel, they offered $100 credit (no strings); she is keeping the card
8/24/17 - Little spend, usually on Amex offers only. Most spend goes to Biz version. No offers available. Kept the card since I make up for the AF on Amex offers.
9/16/2017 - $20K per year; $50 credit or 10,000 points for $2K spend in 3 months - took latter
9/16/2017 - $6k/yr. 7 yrs holding card. $100 credit no strings. Accepted. Calendar reminder set to cancel next year.
9/18/2017 30 year Amex history, $34K spend, offered and took $95 credit
10/1/2017 13 years with this card, min annual spend for last 2 years, no offer so moved cl to DL Plat AMEX and closed SPG.
10/3/2017 12 year amex history, probably 6 with SPG card, $15-20K annual spend. Annual fee hit account back in June but forgot to call until today. Offered 7K bonus points for $1000 in spend over 90 days. Accepted
10/10/2017 Offered 10K SPG points for $3k spend over 3 months. Offer accepted!
10/13/2017 Offered 10K SPG points for $3k spend over 3 months. Original offer by SPG and Accepted. Took me less than 5 minutes.
10/26/17 Offered $100 credit for $2500 spend in next three months and declined! Fee isn't until early January so didn't have much leverage. Said if you offer me a point deal I'd commit to the spend, but no dice. Will call back when annual fee hits.
12/22/17 30-year member. $10k spend. Offered $100 credit for $2k spend in 3 months or 10k SPG points for $3k spend in 3 months.
1/17/18: Personal Card. Offered 7000 SPG points for $1,500 spend in 3 months. Took offer.
SPG Personal
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9/12 - 3K points offered with no spending-rubu
9/14 - 7k points $110k annual spend
10/3/14 - 7k points $40k spend
10/6 - $50 statement credit (had $27k of YTD spend)
10/8/14 - 3K points or $25 with very little spend. Took points.
10/27/14 no offer except to close.
10/28/14 - 3K points to keep open ($24k spend)
1/15 - 7k points. This in addition to the 7k points I recived in Aug, so 14k points within 5months. Just asked.
1/27/15 - 7k points or $50 statement credit (~$30k spend)
2/8/15 - 7k points or $50 statement credit
2/10/15- 1k points + 500 if I charge $1000 in next month. Canceled.
2/11/15 - 7k points (~$60k spend)
2/15/15 - 3k points ($20k spend)
2/23/15 - 1K points + 500 if I charge $1000 in next month
2/24/15 - 7k points or $50 statement credit (~$90k spend)
3/6/15 - 3k points
3/12/15 - 3k points...yawn. Might cancel
3/16/15- 7k points or $100 statement credit (over $300K spend)
4/3/15 - 1.5k points or $50 statement credit (less than $2k spent YTD)
5/1/15 - no offer
5/2/15 - $100 statement credit or 7K points. ~50K spend.
5/4/15 - 3k points (>100k spend)
5/5/15 - $50 or 100 points with 1K points w/ $1K spend... lol no thx ($65K spent last year)
5/11/15 - $50 or 500 points + 1K points w/ $1K spend (~$90k spend)
5/26/15 - $50 or 500 points + 1K points w/ $1K spend in 90 days (~$30k spend)
5/30/15 - $100 statement credit or 7K points. ~10K spend. Took $100.
6/16/15 - Nada. Was told that an offer is only given every other year. I got 7K last year. (~40k spend)
7/8/15 - $10+K spend last year, offers $25 credit or 500 points + 1K points w/ $1k spend. Will HUCA.
7/13/15 - $9K spend in 1st year; offered and took 7K points, still at $65 AF for the year ahead.
8/20/15 - Offered 10K points or $100...chose the points. 250K annual spend.
9/3/15- Offered 7K points or $50 credit, accepted credit, 30K annual spend
9/26/15 - Offered 10K points took it; 3rd year card member; ~40K spend, 3K retention offers previous years
10/17/15 - Offered 10k points or $100. Chose the points. ~30-40k spend. Have had the card for 3 yrs, first time asking for retention. 15yr amex customer.
1/10/16 - Offered 500 points for $1k spend or $25 credit. Took $25 credit. 12 year amex customer, 1st year of SPG card.
2/1/16 - Offered 10k points to keep the card open, no minimum spending requirements ^ $11000 YTD spending in 2015. Accepted 7k points for retention in Oct 2014.
2/18/16 Offered 10k points to keep the card open, no minimum spending requirements. $100k spending in 2015
3/22/16 - Offered $25. $5k spend last year. Did not accept.
4/3/16 - Offered $25 or 7K points. $25K spend last year. Took points. Same as last year as well
5/25/16 - Offered $25 without any spend, or 1.5k points after $1k spend. Took the $25. About $13k of spend in the last year, but only $900 2016 year to date.
6/14 - offered 500 points now and another 1000 after $1k spend. Took the offer. $5k spend last year.
6/14/2016 - Offered $25 or 500 SPG points. Asked for Supervisor - Increased offer to $25 plus 3,000 SPG points with no addl. spend.
6/22/16 - Offered $25 or 1500 points (500 immediate + 1000 additional after spending $1K on the card). Didn't want to deal with supervisor so just took the $25. ~$20K spend on the card in 2015
7/4/16 - Called in January and offered nothing. Called again in July offered 7,000 SPG points on $125k spend
7/7/16- Offered $100 or 10000 points on 140K spend. Took the points.
7/13/16 - Offered $50 or 7,000 SPG points, took the points.
8/3/16 - Offered $50 or 7,000 SPG points on 50K spend, took the points.
8/14/16 - nothing on first call; second call offered 2000 SPG points.
8/16/16 - Offered $50 or 7,000 SPG points, $48K spend, took the points.
8/17/2016- 15 yr customer with typical balances ranging from 20-30K, this year about 7K to date. "Nothing to offer you on yr account" Cancelled
8/25/2016 - No offer. Had card for one year, $3.5k spend.
8/29/16 - 3rd year of the card. $25 credit or 500 Starpoints now and 1000 points after $1k spend in 90 days. Took the points offer and kept the card.
9/7/16 - since 2006, $30-40K spend. $95 annual fee. Offered $100 credit. Took it.
10/17/16 - Roughly $15K annual spend for several years. $95 annual fee. Offered $50 credit or 7K SPG points. Took the points.
10/14/16 - $50k annual spend. $95 fee, offered $100 or 7K SPG points. Took the points
10/27/16 - $10K annual spend. With much difficulty, was eventually offered 1500 pts for spending $1000 in 3 mths. (Had been offered 1000 pts by the Indian call centre a few weeks ago which I was dissatisfied with.)
11/03/16 - $200k spend (MS) - $95 fee. Originally offered $50 but didn't jump on it. Offered $100. Took the money.
12/10/16 - third time calling, offered same deal of either 25 towards fee or 1500 SPG points - 500 now, 1k after spending 1k in 3 months. Took the points option. 20k spend YTD, had retention offer 2 years ago
12/23/2016: ~2.5k spend YTD (mostly AMEX Offers). Offers were $25 or 500 pts now and 1k pts after $1k spend in 3 months. The AF was charged several months ago.
1/22/17- $15K spend. Called retention and offered either $80 statement credit or 7,000 SPG points. Took 2nd option. Amex member since 2012.
4/22/17 - ~60K spend. $100 statement credit or 10K SPG points. Took the points.
4/23/2017 - 10K spend. Called the retention number and they offered 100 or 10K. I took 10K and many thx to all of u here!
5/3/2017 - 53k spend. Offered 10K points and took it
5/11/17 - $100 statement credit or 10k points. Took the points.
5/18/2017 ~30000 spend, offered 100 statement credit or 10000 points
5/18/17 - Nada, $0, zilch for an offer. ~$4k spend in past year and first anniversary.
5/22/17 - ~30k Spend. Offered $100 Statement Credit or 10k Points. Took the Points
6/08/2017 - $15k spend annually and was offered either $100 statement credit or 10k points. Took the points
6/13/2017 - Had card for 14 years. Low spend due to using Chase Reserve. No offers told me pay or cancel. No product change available. UPDATE: Called for past 2 days. Nada. Cancelled. bye bye AmEx, Hello CSR.
6/30/2017 - First anniversary, little spend on the card but a significant portfolio of Amex cards. 10k points.
7/14/17 - spent 20k, got 7k points with $1500 spend in 3 months required. Accepted. Last year got nada but had spent very little.
7/21/17 - Spouse's card; <$3,000 spend in 3rd year; she called in to cancel, they offered $100 credit (no strings); she is keeping the card
8/24/17 - Little spend, usually on Amex offers only. Most spend goes to Biz version. No offers available. Kept the card since I make up for the AF on Amex offers.
9/16/2017 - $20K per year; $50 credit or 10,000 points for $2K spend in 3 months - took latter
9/16/2017 - $6k/yr. 7 yrs holding card. $100 credit no strings. Accepted. Calendar reminder set to cancel next year.
9/18/2017 30 year Amex history, $34K spend, offered and took $95 credit
10/1/2017 13 years with this card, min annual spend for last 2 years, no offer so moved cl to DL Plat AMEX and closed SPG.
10/3/2017 12 year amex history, probably 6 with SPG card, $15-20K annual spend. Annual fee hit account back in June but forgot to call until today. Offered 7K bonus points for $1000 in spend over 90 days. Accepted
10/10/2017 Offered 10K SPG points for $3k spend over 3 months. Offer accepted!
10/13/2017 Offered 10K SPG points for $3k spend over 3 months. Original offer by SPG and Accepted. Took me less than 5 minutes.
10/26/17 Offered $100 credit for $2500 spend in next three months and declined! Fee isn't until early January so didn't have much leverage. Said if you offer me a point deal I'd commit to the spend, but no dice. Will call back when annual fee hits.
12/22/17 30-year member. $10k spend. Offered $100 credit for $2k spend in 3 months or 10k SPG points for $3k spend in 3 months.
1/17/18: Personal Card. Offered 7000 SPG points for $1,500 spend in 3 months. Took offer.
2/23/2018: 7k points for 1k spend in 90 days. 7.5k annual spend
3/27/2018: 7k points for 1k spend in 90 days. Took offer.
3/30/2018: no retention offer. Got 10k last year, minimal spend since then. Would not allow product change.
4/13/2018: 7k points for $1.5k spend in 3 months
4/20/2018: 7k points for $1k Spend in 1 month. Accepted.
4/26/2018: 7k points for $500 spend in 1 month. Accepted.
4/28/2018: 10k points for $1k spend in 1 month. Accepted.
5/1/2018: 40$ to offset annual fee. Accepted
5/6/2018: 7k points for $500 spend in 1 month. Rejected.
5/9/2018: 7K points for $500 spend in 1 month. Accepted. ($15K spend in 2017)
5/22/2018: 7k points for $500 spend in 1 month. Accepted. First renewal, ~$6k on card over first year, no activity for 4 months.
6/8/2018: 7k points for $500 spend in 1 month. Accepted.
7/25/18: $100 statement credit after $2500 spend in 3 months. Accepted.
7/30/18: $75 statement credit after $2000 spend in 3 months. Accepted.
8/24/18: Offered $100 statement credit after $2500 spend or 30k points after $3000 spend in 3 months. Took the points.
9/4/18: 20k points for $2k in 3mo offer Received and accepted.
9/6/18: $75 statement credit or 20K points after $2K spend, took the points.
9/20/18: $95 fee waived, no other offers - accepted
1/31/19: $75 statement credit or 20K points after $2K spend, took the points.
2/1/19 No offer, not even Af waiver for the first time since I've had the card.
4/3/19: No offer
4/3/19: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/1/2019: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/18/2019: 20k points after $2k spend in 3 months
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SPG Business
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1/19/2015 - $100 Statement credit (didn't ask if points were available) $14k spend
8/6/2015 - $9K spend in 1st year; offered and accepted $50 statement credit.
8/24/2015 - $30k annual spend. 2nd anniversary. Offered 10k points, statement credit was not an option available to me. Took the points.
9/8/2015 - $51k annual spend. 2nd anniversary. No offers at all. I did get a $50 statement credit last year though.
09/20/2015 - $50 statement credit (on $65 card)
9/22/2015- $100 Statement credit. Didn't ask about points. 6K Spend.
9/25/2015 - $5k spend in the first year. No offers. I cancelled.
10/2/2015 - $35K annual spend. 2nd anniversary. Offered $100 statement credit.
10/6/2015 - $8k spend over last 12 months, much of it at Target for Redcard reloads. Offered and accepted $100 statement credit. More details here.
11/30/2015: $15k spend in past year, offered $100 statement credit. Accepted. My AF was a couple months ago and was told there were no offers when I called initially.
12/14/2015 - $100 Statement Credit. $15k spend since 2014 AF, but $0 spend since 9/14/15 when AF hit (90 days ago). I asked how much prorated fee if I cancelled. He said "$71, or I can just give you $100".
6/10/16: No offer. Less than $2k spend in past year.
7/19/16: No offer on first call but $25 statement credit after HUCA. Only 3k in spend in last 12 months. Accepted offer.
8/14/16: no offer on 2 calls. $3000 spend in the last year.
8/28/16: Offered $25 on first call, bringing fee down to $40. Keeping card.
10/10/16: Offered $25 first call by calling # above. Accepted
10/16/16 - Offered $25 first call, same offer HUCA two weeks later. $20k spend YTD. Accepted. (Received $100 offer in 2015 for $14k spend)
10/3116: seldom use this card-was NOT offered any bonus to keep card
11/3/16 - No offer. $135k spend. I'll wait a couple of weeks and try again.
12/10/16: No offer... $60k spend. $95 annual fee was just posted. said they offered me $100 last year, nothing to offer now. will try again in the near future. called again (03/05/2017), spent 70k in 2017 so far, still no offer
1/19/17: No offer after multiple tries. Approx. $10K spend. Closed card
2/8/17 Had card replaced due to fraud January, $35K spend 2016, Fee due March, called about another matter and offered $95 credit and 6K points.
2/28/17: Called twice after $95 fee posted for SPG Biz card. $120k spend in 2016. After several years of getting offers, none were forthcoming. Card closed.
3/5/17: Called retention no in wiki after 2 unsuccessful attempts on regular no. Offered $25 credit and I took it. Had not charged anything the whole year but used Club lounge access many times with family.
4/13/17: first renewal, fee posted - 6k spend prior 12mo - retention line in wiki called - $25 credit offered, closed
4/22/17 - ~10K spend. Called 3x over a couple of weeks, no offers.
5/22/17 - ~20k Spend. Offered $25 Statement Credit. Closed account.
7/21/17 - ~$10k spend. No offers, keeping card since I have the $65 AF still.
7/21/17 - ~$150k spend. Took $50 credit.
8/23/17 - ~$30k spend. Offered $25 credit off of $65 AF. Accepted.
8/30/17: Virtually no spend. No offers. Kept card because of the lounge access benefit.
10/2/17- ~10k Spend. Offered $25 Statement Credit.
10/14/17 - $30K+ spend. No offers. Rep mentioned $25 credit in 2016 is the reason. Canceled card.
10/23/17: Second annual fee posted October 1; paid first year AF in 2016 without requesting a retention offer; ~$10K spend; received $25 statement credit offer; no points offers available
12/22/17 - ~10k Spend. Offered $25 Statement Credit. Rep mentioned no points offer avail, only the $25 statement credit.
4/13/17 - Basically no spend other than what was needed on card open. Overall AmEx member for 18 years, but this card for only one. Offered 10k points for no spend. Took it.
3/13/2018: Offered 10,000 SPG points & accepted. Pts will be posted in 8-12 weeks. Didn't ask for further offers. Card since 2013. $80k spending in 2017, annual fee was charged in September. Last yr received $95 credit.
4/12/2018: 2nd call. Offered 5K SPG points, no minimum spend. No further offers. Accepted. ~20K spend in 2017. Last year no offers, multiple calls.
4/18/2018: AF posted 4/17. 1st call no offer, ~100K spend in first year.
4/26/2018. AF just posted. Essentially no spend over last year. Offered 10K points with no spending requirement. Accepted.
4/27/2018: AF posted 4/26. $8k spend in past year. No offer on first call 4/27. Plan to call again in 2 and 4 weeks (then cancel); will update wiki with results.
4/28/2018: AF Posted 4/13. Minimal spend beyond what was needed to get new account bonus. No offer, card cancelled.
4/28/2018: AF date in Aug; ~40k annual spend (all SPG hotels); offered 5k starpoints + another 5k after 2k in spend within 30 days (Total 10K for 2k spend); accepted, will re-evaluate in Aug
4/28/20218: AF posted 4/17. just called...no offer, closed the card to free up one Amex slot for applying for other cards.
4/30/2018: 10k no requirements
4/30/2018: AF posted 4/20/18, first renewal. Spent $43K in last 12 months. No offer.
5/4/2018 First renewal, minimum spend, no offer.
8/2/2018: AF posted 7/16, ~$10k spend past year, no offer.
8/3/2018: AF posted in July, offered 20,000 starpoints for $2000 in spend in 3 months.
10/11/18: AF posted 9/16, pays today (10/11). Spent $793 YTD in 2018. No offer. Closed card. Had been open for 5 years.
10/12/18: AF in January, Offered 10k immediately with a further 20k points after spending $6,000. Kept card open.
12/18/18: AF in any day now. Called twice and each time was offered nothing.
1/11/19: AF on Dec 26, called and nothing was offered, closed the card.
5/18/2019: 5k points now plus 10k points after $1k spend in 3 months
3/27/2018: 7k points for 1k spend in 90 days. Took offer.
3/30/2018: no retention offer. Got 10k last year, minimal spend since then. Would not allow product change.
4/13/2018: 7k points for $1.5k spend in 3 months
4/20/2018: 7k points for $1k Spend in 1 month. Accepted.
4/26/2018: 7k points for $500 spend in 1 month. Accepted.
4/28/2018: 10k points for $1k spend in 1 month. Accepted.
5/1/2018: 40$ to offset annual fee. Accepted
5/6/2018: 7k points for $500 spend in 1 month. Rejected.
5/9/2018: 7K points for $500 spend in 1 month. Accepted. ($15K spend in 2017)
5/22/2018: 7k points for $500 spend in 1 month. Accepted. First renewal, ~$6k on card over first year, no activity for 4 months.
6/8/2018: 7k points for $500 spend in 1 month. Accepted.
7/25/18: $100 statement credit after $2500 spend in 3 months. Accepted.
7/30/18: $75 statement credit after $2000 spend in 3 months. Accepted.
8/24/18: Offered $100 statement credit after $2500 spend or 30k points after $3000 spend in 3 months. Took the points.
9/4/18: 20k points for $2k in 3mo offer Received and accepted.
9/6/18: $75 statement credit or 20K points after $2K spend, took the points.
9/20/18: $95 fee waived, no other offers - accepted
1/31/19: $75 statement credit or 20K points after $2K spend, took the points.
2/1/19 No offer, not even Af waiver for the first time since I've had the card.
4/3/19: No offer
4/3/19: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/1/2019: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/18/2019: 20k points after $2k spend in 3 months
--------------
SPG Business
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1/19/2015 - $100 Statement credit (didn't ask if points were available) $14k spend
8/6/2015 - $9K spend in 1st year; offered and accepted $50 statement credit.
8/24/2015 - $30k annual spend. 2nd anniversary. Offered 10k points, statement credit was not an option available to me. Took the points.
9/8/2015 - $51k annual spend. 2nd anniversary. No offers at all. I did get a $50 statement credit last year though.
09/20/2015 - $50 statement credit (on $65 card)
9/22/2015- $100 Statement credit. Didn't ask about points. 6K Spend.
9/25/2015 - $5k spend in the first year. No offers. I cancelled.
10/2/2015 - $35K annual spend. 2nd anniversary. Offered $100 statement credit.
10/6/2015 - $8k spend over last 12 months, much of it at Target for Redcard reloads. Offered and accepted $100 statement credit. More details here.
11/30/2015: $15k spend in past year, offered $100 statement credit. Accepted. My AF was a couple months ago and was told there were no offers when I called initially.
12/14/2015 - $100 Statement Credit. $15k spend since 2014 AF, but $0 spend since 9/14/15 when AF hit (90 days ago). I asked how much prorated fee if I cancelled. He said "$71, or I can just give you $100".
6/10/16: No offer. Less than $2k spend in past year.
7/19/16: No offer on first call but $25 statement credit after HUCA. Only 3k in spend in last 12 months. Accepted offer.
8/14/16: no offer on 2 calls. $3000 spend in the last year.
8/28/16: Offered $25 on first call, bringing fee down to $40. Keeping card.
10/10/16: Offered $25 first call by calling # above. Accepted
10/16/16 - Offered $25 first call, same offer HUCA two weeks later. $20k spend YTD. Accepted. (Received $100 offer in 2015 for $14k spend)
10/3116: seldom use this card-was NOT offered any bonus to keep card
11/3/16 - No offer. $135k spend. I'll wait a couple of weeks and try again.
12/10/16: No offer... $60k spend. $95 annual fee was just posted. said they offered me $100 last year, nothing to offer now. will try again in the near future. called again (03/05/2017), spent 70k in 2017 so far, still no offer
1/19/17: No offer after multiple tries. Approx. $10K spend. Closed card
2/8/17 Had card replaced due to fraud January, $35K spend 2016, Fee due March, called about another matter and offered $95 credit and 6K points.
2/28/17: Called twice after $95 fee posted for SPG Biz card. $120k spend in 2016. After several years of getting offers, none were forthcoming. Card closed.
3/5/17: Called retention no in wiki after 2 unsuccessful attempts on regular no. Offered $25 credit and I took it. Had not charged anything the whole year but used Club lounge access many times with family.
4/13/17: first renewal, fee posted - 6k spend prior 12mo - retention line in wiki called - $25 credit offered, closed
4/22/17 - ~10K spend. Called 3x over a couple of weeks, no offers.
5/22/17 - ~20k Spend. Offered $25 Statement Credit. Closed account.
7/21/17 - ~$10k spend. No offers, keeping card since I have the $65 AF still.
7/21/17 - ~$150k spend. Took $50 credit.
8/23/17 - ~$30k spend. Offered $25 credit off of $65 AF. Accepted.
8/30/17: Virtually no spend. No offers. Kept card because of the lounge access benefit.
10/2/17- ~10k Spend. Offered $25 Statement Credit.
10/14/17 - $30K+ spend. No offers. Rep mentioned $25 credit in 2016 is the reason. Canceled card.
10/23/17: Second annual fee posted October 1; paid first year AF in 2016 without requesting a retention offer; ~$10K spend; received $25 statement credit offer; no points offers available
12/22/17 - ~10k Spend. Offered $25 Statement Credit. Rep mentioned no points offer avail, only the $25 statement credit.
4/13/17 - Basically no spend other than what was needed on card open. Overall AmEx member for 18 years, but this card for only one. Offered 10k points for no spend. Took it.
3/13/2018: Offered 10,000 SPG points & accepted. Pts will be posted in 8-12 weeks. Didn't ask for further offers. Card since 2013. $80k spending in 2017, annual fee was charged in September. Last yr received $95 credit.
4/12/2018: 2nd call. Offered 5K SPG points, no minimum spend. No further offers. Accepted. ~20K spend in 2017. Last year no offers, multiple calls.
4/18/2018: AF posted 4/17. 1st call no offer, ~100K spend in first year.
4/26/2018. AF just posted. Essentially no spend over last year. Offered 10K points with no spending requirement. Accepted.
4/27/2018: AF posted 4/26. $8k spend in past year. No offer on first call 4/27. Plan to call again in 2 and 4 weeks (then cancel); will update wiki with results.
4/28/2018: AF Posted 4/13. Minimal spend beyond what was needed to get new account bonus. No offer, card cancelled.
4/28/2018: AF date in Aug; ~40k annual spend (all SPG hotels); offered 5k starpoints + another 5k after 2k in spend within 30 days (Total 10K for 2k spend); accepted, will re-evaluate in Aug
4/28/20218: AF posted 4/17. just called...no offer, closed the card to free up one Amex slot for applying for other cards.
4/30/2018: 10k no requirements
4/30/2018: AF posted 4/20/18, first renewal. Spent $43K in last 12 months. No offer.
5/4/2018 First renewal, minimum spend, no offer.
8/2/2018: AF posted 7/16, ~$10k spend past year, no offer.
8/3/2018: AF posted in July, offered 20,000 starpoints for $2000 in spend in 3 months.
10/11/18: AF posted 9/16, pays today (10/11). Spent $793 YTD in 2018. No offer. Closed card. Had been open for 5 years.
10/12/18: AF in January, Offered 10k immediately with a further 20k points after spending $6,000. Kept card open.
12/18/18: AF in any day now. Called twice and each time was offered nothing.
1/11/19: AF on Dec 26, called and nothing was offered, closed the card.
5/18/2019: 5k points now plus 10k points after $1k spend in 3 months
Annual fee retention bonus for Starwood Amex Card (Pre-May, 2019)
Aug 1, 2018, 10:41 am
#1636
Join Date: Oct 2008
Programs: UA 1K, AA Plat, SPG Platinum, National Executive
Posts: 1,970
Aug 1, 2018, 11:16 am
#1637
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Some people on this thread are acting like they missed the cutoff date for early retirement by two days. Gosh people, we're talking about less than $100 here.
Aug 1, 2018, 2:36 pm
#1638
Join Date: Apr 2012
Location: New York City
Programs: UA: 1K, Hyatt: Explorist and Marriott: LF Titanium Elite
Posts: 1,268
Just called today to see if there is any retention offer for AMEX Personal SPG Card - $2,000 spend in 3 months for 20,000 SPG. I put in the last 10 months circa $45k. Took the offer
Aug 1, 2018, 7:30 pm
#1639
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Since it is now August 1 and Amex has indicated everything beginning August 1 will just be "points" and not SPG points, I must assume your 20,000 is just points and equal to 6,666 Starpoints.
Aug 2, 2018, 9:12 am
#1640
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,781
Called today about my SPG Biz card and no offers on the account with about $10k in spending in the past year. I complained about the loss of the Sheraton Club lounge as well as missing out on the anniversary night by only 2 weeks. Got nothing. I'll keep the card since I'm still being billed only $65, but I'm only going to use it for Amex offers and Marriott stays. I told the rep the changes will cause me to basically stop using the card outside of Marriott spend.
Aug 5, 2018, 4:04 pm
#1641
Join Date: Jan 2002
Location: SoCal, CA
Programs: AA 1MM GO, SW A-List
Posts: 53
Been a SPG personal card holder since ‘99 so long history so would suck to cancel it.
My AF posted a couple weeks so missed the annual night. Called last weekend and got offered nothing and the rep called my bluff to go cancel and said I think about it. Called again during the week. At first try to convince me of all the “great” new benefits but able to counter.
She asked if I would still like to cancel now that I know about the benefits (maybe part of their script?). So just told her I wanted a retentiontion offer and that I heard other members were offered them.
She first offered $75 for $2k in 3mo spend, I then asked if she can give me points and then offered 20k for $2k for 3mo.
So accepted since before got zero offer.
If you get denied try again seems maybe during the week and daytime you have more experienced reps that can “make things happen”.
Good luck!
My spend is embarrassing I think I only have a google drive $3.99/mo charge going through it! Lol!!!
After meeting the challenge putting in the sock drawer and keeping it for the annual night plus it’s my oldest card history.
My AF posted a couple weeks so missed the annual night. Called last weekend and got offered nothing and the rep called my bluff to go cancel and said I think about it. Called again during the week. At first try to convince me of all the “great” new benefits but able to counter.
She asked if I would still like to cancel now that I know about the benefits (maybe part of their script?). So just told her I wanted a retentiontion offer and that I heard other members were offered them.
She first offered $75 for $2k in 3mo spend, I then asked if she can give me points and then offered 20k for $2k for 3mo.
So accepted since before got zero offer.
If you get denied try again seems maybe during the week and daytime you have more experienced reps that can “make things happen”.
Good luck!
My spend is embarrassing I think I only have a google drive $3.99/mo charge going through it! Lol!!!
After meeting the challenge putting in the sock drawer and keeping it for the annual night plus it’s my oldest card history.
Aug 11, 2018, 8:02 am
#1642
Join Date: Feb 2015
Posts: 143
Called to cancel with zero intention of keeping the card. Was put on hold for a while, and they came back with an offer of "[20k Starwood points after $2k spend in 3 months which actually converts to 40k Marriott points]." I asked to make sure she was talking about actual Starwood points and not Marriott points, and she said yes. With my anniversary coming up in very late August, I knew that I should be getting my free night (I hope), and this was enough to put me over the edge. I'm still quite certain that it's going to be Marriott points considering she didn't know about the real conversion rate.
Aug 11, 2018, 1:14 pm
#1643
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Called to cancel with zero intention of keeping the card. Was put on hold for a while, and they came back with an offer of "[20k Starwood points after $2k spend in 3 months which actually converts to 40k Marriott points]." I asked to make sure she was talking about actual Starwood points and not Marriott points, and she said yes. With my anniversary coming up in very late August, I knew that I should be getting my free night (I hope), and this was enough to put me over the edge. I'm still quite certain that it's going to be Marriott points considering she didn't know about the real conversion rate.
I say that for three reasons:
- 20,000 SPG points do not convert to 40,000 Marriott points. They convert to 60,000 Marriott points.
- Most retention offers I've seen are 7,500 SPG points.
- Amex quit awarding SPG points August 1.
Aug 11, 2018, 2:57 pm
#1644
Join Date: Oct 2007
Location: HKG, TPE, SAN
Programs: Marriott Plat, JAL Sapphire
Posts: 260
AF posted on 8/11, called retention line on 8/12 (after not getting anything from customer service line at the back of the card). Was told will be one of the first ones to enjoy the free night. Asked about retention bonus. Was offered 1) $100 credit after spending $2500 in 3 months, or 2) 30,000 new points after spending $3,000 in 3 months. Accepted the statement credit.
In hindsight, should have accepted the points, which should be at least double the value of the $100 credit. Oh well. Still means I got the card for free, including the free night.
In hindsight, should have accepted the points, which should be at least double the value of the $100 credit. Oh well. Still means I got the card for free, including the free night.
Last edited by Chihster; Aug 11, 2018 at 5:00 pm Reason: Added comments
Aug 12, 2018, 10:42 am
#1645
Join Date: Jul 2014
Posts: 244
can the personal SPG card be PC'd into any no fee card? I have had it for a long time but if no retention is offered I'll be hard pressed to keep the card and pay the AF, since I plan on keeping both Citi Prestige and CSR. It is one of my oldest cards and would love to keep the history,if possible!
Aug 12, 2018, 11:04 am
#1646
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,074
can the personal SPG card be PC'd into any no fee card? I have had it for a long time but if no retention is offered I'll be hard pressed to keep the card and pay the AF, since I plan on keeping both Citi Prestige and CSR. It is one of my oldest cards and would love to keep the history,if possible!
Aug 13, 2018, 1:11 pm
#1647
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Regardless of you asking the agent for clarification, I'm going to bet you are going to receive 20,000 Marriott points.
I say that for three reasons:
I say that for three reasons:
- 20,000 SPG points do not convert to 40,000 Marriott points. They convert to 60,000 Marriott points.
- Most retention offers I've seen are 7,500 SPG points.
- Amex quit awarding SPG points August 1.
I received same offer, and the clueless agent had no idea between difference of 20K M or SPG points, after stating that it is the same thing, I asked her to verify and then she read offer that stated as Marriott points.
$95 for an annual certificate, plus retention offer and multiple Sync credits (Including for multiple AU) makes this card a money maker.
Aug 13, 2018, 2:47 pm
#1648
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I received same offer, and the clueless agent had no idea between difference of 20K M or SPG points, after stating that it is the same thing, I asked her to verify and then she read offer that stated as Marriott points.
$95 for an annual certificate, plus retention offer and multiple Sync credits (Including for multiple AU) makes this card a money maker.
$95 for an annual certificate, plus retention offer and multiple Sync credits (Including for multiple AU) makes this card a money maker.
I agree on money maker. We have paid for our AF multiple times each year just by using the Amex offers associated with the card.
Aug 13, 2018, 2:48 pm
#1649
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
SPG Personal, lots of spend and never asked for retention bonus before. After some review and no lobbying by me, was offered 30k "new" points for $5k spend in 3 months.
Aug 13, 2018, 3:53 pm
#1650
Join Date: Jan 2010
Location: SFO
Posts: 16
Called multiple times to do a PC on my SPG Personal I've had since 2011 to ANY card, including Everyday no-fee or platinum card. Told each time you can't go between family of cards and I have the lowest option in the SPG family. Only options are to close account and loose the credit history, or continue paying the AF and hope in the future they release a no-fee spg product.
Fast forward to retention and was offered $100 credit after $2,500.00 spend in 90 days, or 30,000 Starpoints after $3,000.00 spend in 90 days. Called back to confirm with a regular agent and another retention representative that it was Starpoints that will convert in to 90,000 marriott points and each confirmed the wording I accepted. Great deal if it goes through as such. We shall see!
I put $30k - $50K spend each year on this card but really want to PC to a no-fee once the option exists again. For now this offer is fine combined with a night free. Hope that helps.
Fast forward to retention and was offered $100 credit after $2,500.00 spend in 90 days, or 30,000 Starpoints after $3,000.00 spend in 90 days. Called back to confirm with a regular agent and another retention representative that it was Starpoints that will convert in to 90,000 marriott points and each confirmed the wording I accepted. Great deal if it goes through as such. We shall see!
I put $30k - $50K spend each year on this card but really want to PC to a no-fee once the option exists again. For now this offer is fine combined with a night free. Hope that helps.
