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Post "Look No Further" rate guarantee successes

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Old Aug 12, 2007, 10:49 pm
  #61  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Originally Posted by Smart Monkey
Question
I am assuming that you are booking without the code and then trying to book the room with the code to get the cheaper rate?

Smart Monkey
Yes, I always pull up and then reserve the best rate available with no code at all and then try the usual 'publicly available' codes such as WKD, PKG, EAT and S4B to see if anything better comes up.
GlennTheBaker is offline  
Old Aug 14, 2007, 6:54 am
  #62  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: Renaissance Prague
Check-in date: 12/15/2007
Check-out date: 12/17/2007
Marriott rate reserved: 189
Currency: EURO (EUR)

COMPARISON RATE INFORMATION
Lower rate found or reserved: 99
Currency: EURO (EUR)
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.expedia.de

We have reviewed your claim and have made the following modification to your reservation:

Rate: 74.25 Euros (Breakfast not included)
GlennTheBaker is offline  
Old Aug 14, 2007, 3:03 pm
  #63  
 
Join Date: Aug 2007
Location: Los Angeles, California
Programs: UA, AA, Marriott, Hilton, Hertz
Posts: 14
Thumbs up Marriott honored their 'Best Rate Guarantee'

I have a summer room in Stuttgart for 83 Euros per night (it was 175 per night)!!

I typically make reservations using Marriott's website where they have 'Marriott's Look No Further Best Rate Guarantee'. They promse to not only match a better rate found on another site but beat it by 25%. After making a reservation, I found a special rate on Orbitz. I called Marriott and told them what/where I had found the better rate. About one hour later, I had an email showing by revised reservation with the NEW rate. Thank you Marriott!
rmeltz is offline  
Old Aug 23, 2007, 10:33 am
  #64  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: Prague Marriott
Check-in date: 3/8/2008
Check-out date: 3/9/2008
Marriott rate reserved: 135
Currency: EURO (EUR)

COMPARISON RATE INFORMATION
Lower rate found or reserved: 119
Currency: EURO (EUR)
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.expedia.de

We have reviewed your claim and have made the following modification to your reservation:

Rate: 89.25 euro
GlennTheBaker is offline  
Old Aug 23, 2007, 11:26 am
  #65  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: Prague Marriott
Check-in date: 3/9/2008
Check-out date: 3/10/2008
Marriott rate reserved: 199
Currency: EURO (EUR)

COMPARISON RATE INFORMATION
Lower rate found or reserved: 119
Currency: EURO (EUR)
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.expedia.de

We have reviewed your claim and have made the following modification to your reservation:

Rate: 89.25 euro
GlennTheBaker is offline  
Old Aug 23, 2007, 12:37 pm
  #66  
 
Join Date: Nov 1999
Location: Monterey, California
Programs: Affiliated with all, participate in some
Posts: 2,188
Renaissance Stanford Court San Francisco
Aug 31-Sep 3, 2007, 3-nights, Labor Day weekend

Marriott site rate is $239/night for Deluxe Bay View and Expedia.com has rate of $189/night Deluxe Bay View.

Check it out if you think you can use this and make a valid "Look No Further" claim.
satori is offline  
Old Aug 23, 2007, 12:59 pm
  #67  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Originally Posted by satori
Renaissance Stanford Court San Francisco
Aug 31-Sep 3, 2007, 3-nights, Labor Day weekend

Marriott site rate is $239/night for Deluxe Bay View and Expedia.com has rate of $189/night Deluxe Bay View.

Check it out if you think you can use this and make a valid "Look No Further" claim.
I'm afraid not. When you click through on Expedia, a message appears saying the rate has changed to $239/night.
GlennTheBaker is offline  
Old Aug 23, 2007, 2:54 pm
  #68  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,107
My bad. I make a ressie & promptly forget about it. Never even thought of the LNF, but after seeing GlenTheBaker's success I should probably start! Cheers.
SkiAdcock is offline  
Old Aug 23, 2007, 3:44 pm
  #69  
 
Join Date: Nov 1999
Location: Monterey, California
Programs: Affiliated with all, participate in some
Posts: 2,188
Originally Posted by GlennTheBaker
I'm afraid not. When you click through on Expedia, a message appears saying the rate has changed to $239/night.

Very Interesting. I hope someone got the $189 rate from my post. I went all the way to the payment page and have screenshots of $189. Sure enough the rates changed to $239 on Expedia and Orbitz within 20 minutes of my post.

Random chance or corporate watchdogs?

Last edited by satori; Aug 23, 2007 at 3:53 pm
satori is offline  
Old Aug 23, 2007, 10:27 pm
  #70  
 
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
Originally Posted by bassmanben
I've actually had really great luck with Marriott's best rate guarantee and spg's. Almost zero luck with hilton.
Hilton screwed me at a Doubletree property - I purchased a room and 14 days parking for at least $100 less that Hilton was offering for comparable accomodations. Since it was a "package" they would not qualify it, even though the parameters were identical.

One of the many reasons I gave my full loyalty to Marriott....
Cargojon is offline  
Old Aug 28, 2007, 3:00 pm
  #71  
 
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: Bristol Marriott Royal
Check-in date: 3/22/2008
Check-out date: 3/24/2008
Marriott rate reserved: 115/149 (room only)
Currency: BRITISH POUND (GBP)

COMPARISON RATE INFORMATION
Lower rate found or reserved: 90 (inc breakfast)
Currency: BRITISH POUND (GBP)
Where did you find the lower rate: www.marriott.com (with S4B code)

Rate: 67.50 Great British Pounds (rate includes breakfast)
GlennTheBaker is offline  
Old Sep 2, 2007, 9:57 pm
  #72  
Original Poster
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Toronto Airport Marriott

Marriott hotel name: Marriott Toronto Airport
Check-in date: 9/14/2007
Check-out date: 9/16/2007
Marriott rate reserved: 119
Currency: CAD

COMPARISON RATE INFORMATION
Lower rate found or reserved: 98.83
Currency: CAD

Where did you find the lower rate: Internet Web site other than an Official Marriott Web site

Web page address showing the lower rate: www.travelocity.ca

We have reviewed your claim and have made the following modification to your reservation:

Rate: 74.12 CAD ^
imverge is offline  
Old Sep 5, 2007, 6:09 pm
  #73  
Original Poster
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Ottawa Marriott

Marriott hotel name: Ottawa Marriott
Check-in date: 3/11/2007
Check-out date: 4/11/2007
Marriott rate reserved: 199.00 (Oversized Room on Upper Floors)
Currency: CAD

COMPARISON RATE INFORMATION
Lower rate found or reserved: 169.00 (Oversized Room n Upper Floors)
Currency: CAD

Where did you find the lower rate: Internet Web site other than an Official Marriott Web site

Web page address showing the lower rate: www.travelocity.ca

We have reviewed your claim and have made the following modification to your reservation:

Rate: 126.75 CAD ^
imverge is offline  
Old Sep 5, 2007, 8:31 pm
  #74  
Original Poster
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Renaissance Toronto Airport

Marriott hotel name: Renaissance Toronto Airport
Check-in date: 7/09/2007
Check-out date: 9/09/2007
Marriott rate reserved: 269.00
Currency: CAD

COMPARISON RATE INFORMATION
Lower rate found or reserved: 129.00
Currency: CAD

Where did you find the lower rate: Internet Web site other than an Official Marriott Web site

Web page address showing the lower rate: www.hotels.ca

We have reviewed your claim and have made the following modification to your reservation:

Rate: 96.75 CAD ^
imverge is offline  
Old Sep 7, 2007, 12:47 pm
  #75  
Original Poster
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Vancouver Marriott Pinnacle Downtown Hotel

Marriott hotel name: Vancouver Marriott Pinnacle Downtown Hotel
Check-in date: 9/20/2007
Check-out date: 9/23/2007
Marriott rate reserved: 299.00
Currency: CAD

COMPARISON RATE INFORMATION
Lower rate found or reserved: 229.00
Currency: CAD

Where did you find the lower rate: Internet Web site other than an Official Marriott Web site

Web page address showing the lower rate: www.expedia.ca & www.hotels.ca

We have reviewed your claim and have made the following modification to your reservation:

Rate: 171.75 CAD ^
imverge is offline  


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