Sep 11, 2014, 3:57 pm
Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.
You can still view your lifetime points online with the following steps:
If you call Marriott they can also tell you your lifetime points balance.
http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
You can still view your lifetime points online with the following steps:
- Go to www.marriott.com and login
- Go to https://www.marriott.com/rewards/rewards-program.mi
- Click "Nights"
If you call Marriott they can also tell you your lifetime points balance.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)
May 8, 2018, 1:18 pm
#3181
Join Date: Jan 2012
Location: CA
Programs: Marriott - Lifetime Titanium, United - Silver
Posts: 212
May 8, 2018, 2:46 pm
#3182
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,649
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview"
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
May 8, 2018, 6:21 pm
#3183
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
An update:
Lifetime points still not showing in the obvious places. The link provided upthread is working, and lifetime points do show.
My anniversary was three days ago. Points from spend posted that same day. Certificate did not post.
Nothing the next day.
This morning my certificate posted. The 15 elite nights posted. With this, I just made Lifetime Gold.
But,
- no email confirming Lifetime Gold status
- no change on status on the landing page on the website.
- Lifetime totals page does not show new status
- the link from upthread does show "Gold Lifetime Totals" for points and nights. The only recognition of having achieved the new status.
I wonder if I will receive an email or other formal communication for the change in status? Would I receive a Gold Lifetime Card?
What has been the experience of other FTers when they achieved LTG or higher?
Lifetime points still not showing in the obvious places. The link provided upthread is working, and lifetime points do show.
My anniversary was three days ago. Points from spend posted that same day. Certificate did not post.
Nothing the next day.
This morning my certificate posted. The 15 elite nights posted. With this, I just made Lifetime Gold.
But,
- no email confirming Lifetime Gold status
- no change on status on the landing page on the website.
- Lifetime totals page does not show new status
- the link from upthread does show "Gold Lifetime Totals" for points and nights. The only recognition of having achieved the new status.
I wonder if I will receive an email or other formal communication for the change in status? Would I receive a Gold Lifetime Card?
What has been the experience of other FTers when they achieved LTG or higher?
May 8, 2018, 6:36 pm
#3184
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I think both the reason this works and the reason you have to re-log-in is because you're being thrown to an older version of the Marriott website (as was linked above) at some point, and that older version of the website requires a separate login, no matter how you get there it seems. (I have to do the separate login if I go straight the older version of the website, through a saved link after logging into the current website.)
May 8, 2018, 8:00 pm
#3185
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
MR was a while ago, but I know SPG LT status is updated by a periodic process that only seems to run every 2-4 weeks, iirc. I'd give it at least 2 weeks before doing anything about it.
(where would you even see it? I spend a good 10 minute on the web site and mobile app and don't see "Lifetime Platinum" anywhere. I know it's on a physical card I have somewhere, but I haven't looked for it online in years)
(where would you even see it? I spend a good 10 minute on the web site and mobile app and don't see "Lifetime Platinum" anywhere. I know it's on a physical card I have somewhere, but I haven't looked for it online in years)
Last edited by CPRich; May 8, 2018 at 8:06 pm
May 8, 2018, 8:43 pm
#3186
Join Date: Mar 2010
Location: Whatever Hotel I'm in
Programs: Delta Gold, Bonvoy Titanium Elite Lifetime
Posts: 459
One clarification: It seems you have to re-log-in at some point doing the process. (I noticed at Step 3 that it no longer showed me logged in.)
I think both the reason this works and the reason you have to re-log-in is because you're being thrown to an older version of the Marriott website (as was linked above) at some point, and that older version of the website requires a separate login, no matter how you get there it seems. (I have to do the separate login if I go straight the older version of the website, through a saved link after logging into the current website.)
I think both the reason this works and the reason you have to re-log-in is because you're being thrown to an older version of the Marriott website (as was linked above) at some point, and that older version of the website requires a separate login, no matter how you get there it seems. (I have to do the separate login if I go straight the older version of the website, through a saved link after logging into the current website.)
May 9, 2018, 6:34 am
#3187
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,158
Thanks for the detailed directions to find this. I added to the wiki.
May 9, 2018, 7:34 am
#3188
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I think it's safe to say there will be many more "glitches" as they get ready for the merged program. Now would be a good time to get snaps of any pages you feel are important to you and track your own progress to compare with the results. If you value what you've earned in the program then treat it like a bank account and keep statements (screen captures) and reconcile the transactions along the way. Expecting them to keep accurate records is valid. Depending upon them to keep accurate not so wise.
May 9, 2018, 1:15 pm
#3189
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
I remember reading in old threads that the LT cards do not get sent until you fall below your LT level. In other words, if you are Plat they are not going to sent you a LTG or LTP card, because you have a plat card. No idea if this will continue after August 1.
May 9, 2018, 7:31 pm
#3190
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
I received a card marked Lifetime Platinum after meeting the criteria in 2013, and have received the same every year since.
May 9, 2018, 9:29 pm
#3191
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
Just to clarify, your annual lifetime card is Marriott, not Starwood, right?
Last edited by lexdevil; May 9, 2018 at 9:34 pm
May 10, 2018, 7:52 am
#3192
Join Date: May 2007
Location: MCI/ORD/CDG
Programs: AA Exec Plat, Marriott Lifetime Titanium
Posts: 771
I can see my lifetime nights on my app and also on website. Where can I see how many Platinum I have over the years?
May 10, 2018, 8:44 am
#3193
Join Date: Mar 2002
Posts: 112
I followed the wiki instructions but could not find the lifetime.
Additionally, have you found where it states your lifetime status i.e. gold, platinum?
thanks
Additionally, have you found where it states your lifetime status i.e. gold, platinum?
thanks
Last edited by marivk; May 10, 2018 at 8:54 am
May 10, 2018, 9:11 am
#3194
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Can we confirm that Lifetime points total is being updated once we transfer from another Marriott account or CHase UR?
May 10, 2018, 9:15 am
#3195
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329