Well this should be entertaining!
 

I know I am going to have to work this out with the front desk at the JW Marriott in New Orleans when I check out-and am anticipating a bit of hassle(especially since checout will be on a holiday monday when they often have the less than well trained chimps manning the front desk)
I will be asking that two rooms be billed to the same folio(can I do that?)will be paying most of the bill with gift cards,will be looking to use a B1G1 EEO cert-printed from the website.
Any suggestions?

Yes you can have both rooms billed to the same folio, unless otherwise stated you can use BGO's for the same night

Make sure you have extra time for checking-out. ;)

You might want to get the GM's cellular telephone number.:p

Write the complaint letter in advance. Discuss the lack of training, lack of respect for long time customers, and general staffing inadequacies. Attach copies of previous complaints so that they can be more easily referred to ("see attachment 7", etc.) Request a free night's stay to compensate for the horrendous 4 minute check-out debacle that ruined your entire stay. But whatever you do, don't give them any slack whatsoever.

Genius! :D

Thank you Socrates et al.
I will let y'all know how this turns out.

Is anyone besides me willing to place bets on the odds bigguy will have a "bad" stay?

I dunno, but for someone who constantly rails against the Marriott brand he sure gives them a lot of business (granted, piling on all the discounts, benefits, certificates, and complimentary perks he can).

Now let us not get snarky here DJ_Iceman :td:
I am always hoping for a good stay,and have reported on good to great stays in the past.
If evrything goes as it should then I should have no reason to complain.
If not???well let's not curse fate :D
This stay is working out to less than $70 a night all in, with the discounts.

FWIW,

We stayed at the JW New Orleans this past Memorial Day weekend, checking out on the holiday Monday using a B1G1 EEO cert-printed from the website. On top of that the room rate included breakfast.

I followed all the rules, presented (a copy) of the EEO upon check in. At breakfast I informed the waiter that breakfast was included in the rate. Of course upon checkout I was charged fully for everything.

I went down to the front desk to straighten it out and got a clueless clerk. To her credit she immediately called in the senior front desk person and it all was resolved in less then two minutes. I thought the property handled it well.

YMMV

I've gotten into the habit of asking how the "breakfast-included rate" is handled in the restaurant, This seems to remind them to tickle their keyboards and the result is that any restuarnt bill I sign (and upon which I note "S4B' (or whatever the applicable rate nomenclature is) and I have never gotten a complimentary breakfast on my bill. (Also confirm when traveling with another party that "Both of us are covered, I understand?"

The continuing problem continues to be being charged for that second night when an EEO has been submitted (and all preliminary "i's" have been dotted and "t's " have been crossed. Having a duplicate printout available goes a long way itowards speedy (and favorable) resolution.

Great advice! I'll use this in the future. Thanks

OK, you're right. I'll try to maintain an open mind!

Once in a while, I remembered to practice what you just said here. It did work for me so far. In the rare case of miss-billing for something that should have been paid for by certs, it often was resolved in minutes. No biggie.

i would be more worried about the hoodlums in NOLA than the trained monkeys...ha ha