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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   Charge even though canceled (https://www.flyertalk.com/forum/marriott-rewards/597693-charge-even-though-canceled.html)

hnewman Sep 15, 2006 9:59 am
Final Resolved I think
 
Marriott finally gave me answer. The hotel is sending me a check. Now why they waited till I called two times to tell me beats me. I suggested this was a dark day for them on the service side and they gave me 10K points. I hope the check arrives by Saturday. We will see.


Originally Posted by socrates
because of the flag change Marriott has to forward a request to the new flag/operator of the hotel which is why I suggested contacting them (hotel) first and if they weren't able to immediately resolve the issue to dispute the charge which I still recommend you doing


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