What is a "P6" customer?
 

I was staying at a Marriott north of Baltimore. I had a dead battery on my car. I asked the front desk for help and they called someone in engineering to give me a jump. (Very courtious and quick I might add).

Anyway, when the lady at the front desk called engineering, she said "I have a P6 checking out and he needs a jump start"

Whats a P6? I assume its a 6 year platinum. I didnt know the front desk had this type of information. Last time I asked a desk cleark what they saw on a plt was the past 3 stays and the point balance.

Makes you wonder if they dont have notes about your character as well. I better start being on my best behavior. :)

No, P6 just means Platinum. I'm a P6 and I've only been Platinum for about 3 years. I believe Socrates has posted all the abbreviations and their respective levels.

And yes, you better be on your best behavior :D

I've spoken to several people and although there is no "profiling", hotels, especially in the local area will communicate with each other with respect to guests. If someone throws a hissie fit in a Courtyard thinking they'll get a room at the Spring Hill Suites down the street, they may be sadly mistaken since the SHS may get a call saying not to give you a room.

Also, I've heard of customers (Platinum level) getting banned from certain hotels.

I wonder if they have a "black book" like they do in vegas

I've had the unfortunate opportunity of asking a few Platinum Club Marquis (yes it's been awhile) guests to choose another neighboring Marriott for their future stays (there are some across the line actions that are unexcusable)

Give us some details. I hear some good stories brewing here....:)

. . . and if their actions are inexcusable, why would you wish them off on another Marriott instead of inviting them to plague your competitors? :D

Doh!,

I sure didnt mean to imply I was a difficult customer. In fact, I dont make a fuss unless its something horrific. I'm pretty easy to get along with.

I certainly dont think I'll every qualify as a PP. After one year of 150 nights at Marriot Properties and another 50 or so with other brands (when there was no property near), I dont have the desire to do it again. I'll stick to 80 nights a year and be happy with a plain ol' PLT. Maybe some day I can be a PLT Lifer. Ive been a plat for about 5 years and a member of MR for about 7. I figure in another 5, I will have met the criteria for the lifetime stuff.

The only real beef I have with FS properties is the cost of high speed. In my mind, that should be a comp thing for PLTs. Since I got the Verizon Broadband card, I dont even think about it.

It's a situation that you want to handle delicately and each one is unique....typically after these discussions the issue wouldn't be repeated but the sister properties were made aware of the situation for their own protection as well

I have lots of disturbing stories.....thankfully only a small handful (2 that come to mind) involved Club Marquis members (again it was quite sometime ago)

As are 99.999% of the population thankfully.....I don't believe anyone misunderstood your post and inferred that you were difficult :D I was just trying to confirm your post as accurate

all hotels especially those that still use the fidello system do make notes in your profile. The hyatt is basically the worst offender as the housekeeping will take note if your towels they clean do not match the room inventory.

For marriot and starwood, both chains usually will ask guests to leave if they are extremely abusive towards staff or they continually refuse to pay the bill.

They also don't tell you that they only clean sheets once every 3 days...even in a Park Hyatt. :mad:

Marriott fullserves usually have a flyer that says they change sheets every 3 days, unless you put the flyer on the bed, which means you want sheets changed that day

I always assume that properties that don't provide an "opt-in" or "opt-out" flyer in the room, change the linens each day. Am I wrong?

I really doubt they would change every day, unless its a 5 star hotel