Trouble Signing In
Apr 24, 2006 | 6:09 am
#16
Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,314
Doesn't work for me either.
Apr 24, 2006 | 6:40 am
#17
Join Date: Mar 2004
Location: London
Posts: 2,103
In London and cannot sign in.
Apr 24, 2006 | 7:38 am
#18
Join Date: Apr 2000
Location: Portsmouth, NH
Programs: Delta Platinum, Marriott Rewards Lifetime Titanium, Hyatt Globalist
Posts: 320
It is not working for me either. It appears that it does not recognize my username and/or password, despite the fact that it is saved and that I have been using the same one for years.
Apr 24, 2006 | 8:39 am
#19
Join Date: Sep 2005
Location: ORD
Programs: AA; Marriott; SPG; HH
Posts: 3,473
Just had the same problem and had a mini heart attack - thought my account got compromised and all my points gone. Good to know it's a Marriott problem. 
Apr 24, 2006 | 9:36 am
#20
Join Date: Sep 2005
Location: ORD
Programs: AA; Marriott; SPG; HH
Posts: 3,473
Now when I log in, it prepends rewards@ to my user name. Still not working.
Apr 24, 2006 | 11:00 am
#21
Join Date: Oct 2002
Location: SF Eastbay
Programs: AA Plt-Lite 2MM,HH Gld, MR Plat
Posts: 616
Originally Posted by badjuju
Now when I log in, it prepends rewards@ to my user name. Still not working.
Apr 24, 2006 | 11:04 am
#22
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,776
Looks like Marriott has taken the whole thing down for some work. When I try to log in now, there is a "Sorry but we are working on the site" message that pops up.
Hopefully, once they finish, everything will be back in working order.
Hopefully, once they finish, everything will be back in working order.
Apr 24, 2006 | 1:11 pm
#23
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,687
Still a problem here.
I try signing in as CPRich (not my real ID) and it comes back with "invalid user or password" and rewards@CPRich pre-filled in the user name field.
Annoying
I try signing in as CPRich (not my real ID) and it comes back with "invalid user or password" and rewards@CPRich pre-filled in the user name field.
Annoying
Apr 24, 2006 | 3:56 pm
#24
Join Date: Apr 2005
Location: Chicago
Programs: United 1K MM, Marriott Lifetime Titanium, Hyatt Globalist, Hilton Diamond
Posts: 739
Back Up!
Here's the text of a message I received at approx 2:30 PM CDT:
Thank you for your email regarding the inability to access your online account.
We sincerely apologize for any inconvenience this technical issue may have caused you. Our corporate technical support department has been working diligently to solve this issue. This technical issue has prevented most guests being able to access their online account for the past 24 hours. We are happy to say that access to your online Marriott Rewards account has been restored! Please feel free to logon at: https://marriott.com/signIn.mi
If for some reason you are still having technical difficulties, please don't hesitate to reply to this message or click on the "contact us" link in the top right hand corner of the Marriott.com website.
Thank you for choosing Marriott!
Marriott Rewards Customer Service
Thank you for your email regarding the inability to access your online account.
We sincerely apologize for any inconvenience this technical issue may have caused you. Our corporate technical support department has been working diligently to solve this issue. This technical issue has prevented most guests being able to access their online account for the past 24 hours. We are happy to say that access to your online Marriott Rewards account has been restored! Please feel free to logon at: https://marriott.com/signIn.mi
If for some reason you are still having technical difficulties, please don't hesitate to reply to this message or click on the "contact us" link in the top right hand corner of the Marriott.com website.
Thank you for choosing Marriott!
Marriott Rewards Customer Service
Jun 6, 2006 | 3:54 am
#25
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Again when I am trying to make reservations for my upcoming trip I cannot log in. It just throws me back to the log in screen.
Dec 16, 2014 | 12:32 pm
#26
Join Date: Jun 2013
Posts: 76
Anyone else having problems today? I keep getting "Invalid user name and/or password (7)." and I've changed my password twice!
Dec 16, 2014 | 12:34 pm
#27
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
Programs: DL GM, Marriott PP, Avis Something or other
Posts: 4,432
Dec 16, 2014 | 12:37 pm
#28
Join Date: Dec 2013
Location: Midwest
Programs: DL DM
Posts: 401
Same exact thing here, was worried for a second my account was compromised, but looks like I'm not alone.
Dec 16, 2014 | 12:48 pm
#29
Join Date: May 2004
Programs: Marriott platinum
Posts: 296
Just called Marriott. They are having problems with the sign-in page today.
Dec 16, 2014 | 12:49 pm
#30
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,884
I called (Ritz) about 1.5 hours ago... 0 ETA... apparently everyones login isn't working. Sadly that was after resetting my password 1/2 a dozen times to no avail.