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-   -   Bonus bucks questions and issues [Merged threads] (https://www.flyertalk.com/forum/marriott-rewards/528273-bonus-bucks-questions-issues-merged-threads.html)

Marriott Concierge Mar 5, 2009 9:01 am


Originally Posted by GrizShel (Post 11364740)
Well, to add another twist to this, I've been told by hotels and Marriott Concierge that if I have a stay of 3 nights or more, but one of those nights is a "free" night because of the bogo...then I may not use any kind of Marriott coupon such as a Bonus Bucks.

Correct; Bonus Bucks cannot be used in conjunction with other promotional offers such as BOGO certificates.

Best regards,

Drew

Newman Mar 6, 2009 7:00 am


Originally Posted by Marriott Concierge (Post 11365245)
Correct; Bonus Bucks cannot be used in conjunction with other promotional offers such as BOGO certificates.

Best regards,

Drew



Drew, with all respect, that is NOT what is written on the back of the Bonus Buck coupons, which state that the coupon can be used with any "publicly available rate". I understand that to mean that rates that require membership of some kind such as AAA, corporate, or Government employee (or BOGO certificates because one must be a Marriott Rewards member) cannot be used in conjunction with Bonus bucks because those rates are not available to the general public. However, if the hotel is having a local promotion, i.e. stay 2 nights and get free museum passes or stay the weekend and kids eat free, the use of Bonus Bucks should be allowed because those rates are PUBLICLY AVAILABLE and do not require membership.
Am I right? wrong? or simply crazy?

Newman

kanerf Mar 6, 2009 10:59 am

Drew,

What about the Target Gift card rates at Courtyard? Those were publicly offered. Do they qualify for use with a BB or PP?

Marriott Concierge Mar 6, 2009 2:05 pm

Hi Newman,


Originally Posted by Newman (Post 11370530)
However, if the hotel is having a local promotion, i.e. stay 2 nights and get free museum passes or stay the weekend and kids eat free, the use of Bonus Bucks should be allowed because those rates are PUBLICLY AVAILABLE and do not require membership.
Am I right? wrong? or simply crazy?

I would be happy to check if Bonus Bucks may be used in conjunction with these promotional rates. Do you have a particular hotel and dates in mind, or are these offers hypothetical?

I look forward to your reply.

Best regards,

Drew

yjc281 Mar 6, 2009 7:14 pm

Bonus Bucks....not so useful
 
I always ignore any Bonus Bucks promotions because I found they have way too many restrictions which significantly reduce the real value of BB.
The target gift card promotion in my opinion is much more attractive.

imverge Mar 6, 2009 9:10 pm


Originally Posted by GrizShel (Post 11364740)
Well, to add another twist to this, I've been told by hotels and Marriott Concierge that if I have a stay of 3 nights or more, but one of those nights is a "free" night because of the bogo (I only put free in quotes because it usually is not that close to being free as I have to pay a higher rate for the 2nd night than I would otherwise) then I may not use any kind of Marriott coupon such as a Bonus Bucks.

IF you are using an Elite BOGO coupon then they are correct BUT if the hotel has a BOGO listed on their rate page that is bookable by anyone then yes you can use BB/PP's.

imverge Mar 6, 2009 9:13 pm


Originally Posted by Newman (Post 11370530)

Drew, with all respect, that is NOT what is written on the back of the Bonus Buck coupons, which state that the coupon can be used with any "publicly available rate". I understand that to mean that rates that require membership of some kind such as AAA, corporate, or Government employee (or BOGO certificates because one must be a Marriott Rewards member) cannot be used in conjunction with Bonus bucks because those rates are not available to the general public. However, if the hotel is having a local promotion, i.e. stay 2 nights and get free museum passes or stay the weekend and kids eat free, the use of Bonus Bucks should be allowed because those rates are PUBLICLY AVAILABLE and do not require membership.
Am I right? wrong? or simply crazy?

Newman

You are NOT crazy and you are right. Drew specifically mentions BOGO certificates... If a hotel does have a publicly avail. rate that happens to be BOGO that does not require a certificate or membership then BB/PP can be applied.

Case in point: Montreal Chateau Champlain had a buy 2 nights get the 3rd free. I was able to use PP's on that rate.

Newman Mar 7, 2009 10:09 am

Marriott Concierge,

The promotion referred to by the above poster, "Montreal Sweet Deals package", Stay One Night get the second at half price, is a promotion that is PUBLICLY AVAILABLE and requires no membership of any kind. Can one use Bonus Bucks or Premium Pounds?

Again, I think you need to re-evaluate your previous statement that Bonus Bucks cannot be used for all promotional rate so that you are in agreement with the wording on the back of the certificates which say no such thing.

Newman

Marriott Concierge Mar 9, 2009 10:29 am

Thank you for your patience.

I can confirm Bonus Bucks may be used in conjunction with the Montreal Sweet Deals package, as it is a publically available rate and does not require membership.


Originally Posted by kanerf (Post 11371823)
Drew,

What about the Target Gift card rates at Courtyard? Those were publicly offered. Do they qualify for use with a BB or PP?

Yes, Bonus Bucks may be used in conjunction with the Target Gift Card rate, as again, it is a publically available rate and does not require membership.

I apologize for any confusion. If the rate rules state “This rate cannot be combined with other Marriott certificates and/or offers,” Bonus Bucks cannot be used. However, if you are concerned whether or not a Bonus Buck can be used in conjunction with a certain promotional rate in the future, please do not hesitate to send us a private message or email.

Best regards,

Drew

slowly Mar 9, 2009 6:34 pm


Originally Posted by Marriott Concierge (Post 11384835)
If the rate rules state “This rate cannot be combined with other Marriott certificates and/or offers,” Bonus Bucks cannot be used.

Why?

Bonus Bucks are system wide payment method valid for any PUBLICLY AVAILABLE rate, so how can a hotel locally override this rule by just putting "This rate cannot be combined with other Marriott certificates and/or offers" in rate rules?

And even if the rate is a worldwide Marriott promotion with the "This rate cannot be combined .. " wording, you now have two equally "strong" contradicting T&C. Why go with the one favoring the hotel, not the guest who wants to use BB on a publicly available rate?

SkiAdcock Mar 9, 2009 8:23 pm


Originally Posted by slowly (Post 11387673)
Why?

Bonus Bucks are system wide payment method valid for any PUBLICLY AVAILABLE rate, so how can a hotel locally override this rule by just putting "This rate cannot be combined with other Marriott certificates and/or offers" in rate rules?

And even if the rate is a worldwide Marriott promotion with the "This rate cannot be combined .. " wording, you now have two equally "strong" contradicting T&C. Why go with the one favoring the hotel, not the guest who wants to use BB on a publicly available rate?


Actually have to agree w/ the above, especially on PARs.

Cheers.

bk3day Mar 19, 2009 9:44 pm

Elite BOGO Weekend Night Certs & Bonus Bucks?
 
If I book a 3 night (Fri, Sat & Sun) stay at a "publicly available" rate that qualifies for a free night under the T&Cs of the Elite BOGO cert can a Bonus Buck also be used as the reservation also has 2 "paid nights"?

DJ_Iceman Mar 19, 2009 11:27 pm

Yes. If you get real sticklers at the front desk you may have to explain it to them slowly, pointing out why what you're doing is in perfect compliance with the fine print. But if push comes to shove and they call corporate to get guidance (happened to me once in this exact situation) they will very firmly be told to shut up and color.

kanerf Mar 21, 2009 7:35 am

$50 BB for RI Weekend Stays Through 31 Dec
 
Just noticed this in a Shermans Travel email:

At Residence Inn, all of our rooms are suites – all perfect for weekend stays. Bring along your family and spread out. Relax, explore, and thrive.

When you do, you’ll receive $50 off your next stay – all year long. Here’s how it works:

Stay a Friday or Saturday night at participating Residence Inn properties – through December 31, 2009 – using promotion code RPN to book your stay
Receive a $50 Bonus Bucks® coupon to use on your next 2-night weekend stay at any participating Marriott hotel or resort worldwide

CODE: RPN

saschaa Mar 22, 2009 8:36 am

I had a stay at a courtyard, at check-in I presented some BB certs (had a LNF rate). They told me I could use the certs, so I signed them. At Check-out I was gonna told I couldn't use the BB certs because I have a "discounted rate". I complained but without any success, then I asked them if I'm able to give the BB with my name on it to friends or relatives, they said yes, other people could use the BB certs, although they have my name on it. My question now, because I can't use them on my next stays, is this information correct? Can someone else use the coupons?


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