dsauch

I called up MR to create a points reservations where 90% of points would be out of my spouse's account (112k) with rest from mine to be placed in my account.
After a long hold I was told the system wont allow them to do so because I have enough points in my account to satisfy entire reservation.
Most articles online say that this should not be an impediment to combining points for creating reservation. Has this changed? Did anyone else experience same/different?
Is this a case of HUCA?

thanks!

cruisr

SanDiego1K

Here's your workaround pre August 1. Move your spouse's Marriott points to their SPG account. That is instantaneous. Then move their SPG points to your SPG account. This can take up to a week. Then you can move your SPG points to your Marriott account.

tth6133

SPG/Marriott transfers may not be instantaneous anymore. Advised a friend to do the same thing this morning, but points were deducted from her SPG account right away but still haven't showed up in her Marriott account.

Happy

Correct. I discovered this almost 2 months ago. It often takes an overnight or more before the balance changed to reflect the transfer. Although if you go to Activity, use ALL to see the activities, you can see the line entry there - but the display short with using ALL, would not display it, and the balance definitely does not reflect it - that means you could not use it until the balance reflects it.

SPG internal transfer is a hit or miss for how long it takes. I have done 2 in past 4 weeks. The first one I had to call to follow up on business day no.4 and was told to wait till tomorrow if still not showed up then called again. The second one was done last week, it just took 2 business days to show up in my account. Both were done at the beginning of a week.

Hence if the OP needs the go around, he needs to act asap to account for the delays on both programs.

CJKatl

Or make a dummy points reservation to temporarily drain your account, call and make the reservation you really want using yours and your wife's points and cancel the dummy reservation so your points go back into your account.

Low Roller

I assume you want to do it this way because you have status and your spouse doesn't. Otherwise, couldn't you transfer the remaining 10% of the points to your spouse and then make the booking from that account.

uibd

So either make a fake booking with your points as pointed out above or transfer you points to your SPG account. Either way you empty your account and then have the points from your spouse moved over. Only have them moved for a reservation counts towards increasing your lifetime points earnings (if that is what you are doing it for). Your spouse will have their lifetime earnings deducted by that number of points (and thus impacting their lifetime status if they have it).

jrey

SHAAKQ

Sam was my experience. You need to move points around or make a booking and use up ur points and then transfer and cancel the original booking to get them credited back.

MSPeconomist

dsauch

thank you all for suggestions, lifetime points is indeed main consideration.

At first it seemed like making a reservation to use up almost a million points would be excessive, but then a week+ stay in high end London hotel solved it.

So now I just need to coordinate spouse/marriott, already spent over an hour on hold for marriott rewards support to finalize things, only to go grab the spouse and come back to be hang-uped on. Or disconnected, dont know....

dsauch

Final update - had another long call with pleasant MR rep, in the end my spouse was not needed at all (prior rep specifically asked). They were having some issues so after waiting 40min the rep suggested she'd let me go and I just wait for the email confirmation.
The deed is done and I have crossed over to legacy LTG soon to be LTP.