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Old May 7, 2018, 5:41 am
  #1  
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Join Date: Nov 2007
Location: SFO
Programs: AA lifetime platinum; Hyatt diamond;
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Rewards category change recently?
I just noticed that at least two Marriott hotels in Shanghai had the category increase probably in April. According to Marriott 2018 category change page, Courtyard Shanghai Central is cateogory 1 and JW Marriott Hotel Shanghai at Tomorrow Square is 5. Now it's 2 and 6 on Marriott website. Does Marriott start to change category without notice or I missed something?

JW Marriott Hotel Shanghai at Tomorrow Square
Courtyard Shanghai Central
angelsun is offline  
Old May 7, 2018, 6:35 am
  #2  
 
Join Date: Oct 2007
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Originally Posted by angelsun
I just noticed that at least two Marriott hotels in Shanghai had the category increase probably in April. According to Marriott 2018 category change page, Courtyard Shanghai Central is cateogory 1 and JW Marriott Hotel Shanghai at Tomorrow Square is 5. Now it's 2 and 6 on Marriott website. Does Marriott start to change category without notice or I missed something?

JW Marriott Hotel Shanghai at Tomorrow Square
Courtyard Shanghai Central
As another data point, this happened to me last year. In the 2017 category change list, the Miami Beach EDITION was supposed to go from a Tier 3 to a Tier 4 property. In March, it did indeed change to a Tier 4. Then a month later it changed to a Tier 5, where it remains. I called MR and pitched a fit, and they allowed me to apply a Tier 4 award to the booking.
TommyC80 is offline  
Old May 7, 2018, 6:41 am
  #3  
 
Join Date: May 2002
Location: DTW
Programs: DL FF, Marriott LT Plat., National EA
Posts: 100
Ditto for the Detroit Ren Cen Marriott. We've been staying there each summer for years using our Cat 1-5 certs... but suddenly, when I went to make a reservation for this year, it's a Cat 6!
I guess it's their right...
dsperling is offline  
Old May 7, 2018, 6:46 am
  #4  
 
Join Date: Mar 2013
Programs: Aeroplan, Amex AeroPlat
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Originally Posted by angelsun
I just noticed that at least two Marriott hotels in Shanghai had the category increase probably in April. According to Marriott 2018 category change page, Courtyard Shanghai Central is cateogory 1 and JW Marriott Hotel Shanghai at Tomorrow Square is 5. Now it's 2 and 6 on Marriott website. Does Marriott start to change category without notice or I missed something?

JW Marriott Hotel Shanghai at Tomorrow Square
Courtyard Shanghai Central

So I was not the only person confused about this- was going to redeem my 7 night certificate there and was surprised it was cat 6. So in the end I went with JW Marriott Hangzhou. I would not want to spend a whole week in Shanghai anyway.
theOtherHolmes is offline  
Old May 7, 2018, 8:23 am
  #5  
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This has come up before and the "we reserve the right to make changes at any time" clause in the program is always pointed out.
CPRich is offline  
Old May 17, 2018, 3:10 pm
  #6  
 
Join Date: Aug 2002
Location: Philadelphia
Programs: Marriott Platinum, Hilton Gold, Hyatt Glob
Posts: 1,786
Originally Posted by angelsun
I just noticed that at least two Marriott hotels in Shanghai had the category increase probably in April. According to Marriott 2018 category change page, Courtyard Shanghai Central is cateogory 1 and JW Marriott Hotel Shanghai at Tomorrow Square is 5. Now it's 2 and 6 on Marriott website. Does Marriott start to change category without notice or I missed something?

JW Marriott Hotel Shanghai at Tomorrow Square
Courtyard Shanghai Central
Glad I was not the only one confused. I was planing on using my Cat 5 cert there too, now I can't. :-(
SP03 is offline  



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