Last edit by: MSPeconomist
In addition to the OP, see posts 70 and 121 for "information". Also, see post 1402 in the sticky merger thread in the Starwood forum which summarizes the information posted by OMAAT. [VFTW also had a similar discussion yesterday.]
Post 434 has a summary of qualification requirements for Marriott LTP in various periods.
Post 434 has a summary of qualification requirements for Marriott LTP in various periods.
Leaked New Combined Marriott / SPG Status Tiers
#316
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,698
I think only this is certain: The will be losers and there will be big losers. And more than half will fall into the latter. Marriott was minting elites like candy over the last 10 years and eliminated its biggest quality (rewards) competitor while overpaying for Starwood. Why would there be any winners?
#317
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
FWIW speculation on changes to MR as we currently know it, based on discussion with someone in the know at MR but not privy to final decisions:
Some the items above may wind up on the cutting room floor or may not be implemented until a later date due to IT integration issues.
Posted as a point of discussion and not a statement of fact.
Regards,
RIP...
- Names of status levels above Platinum have not been confirmed. MR wants to differentiate status levels above platinum to ensure proper recognition and avoid confusion among front line staff. Working names are Platinum 50, Platinum 75 and Platinum 100
- Instant recognition of status at all levels upon check-in, with arrival points, free HSI, food & beverage vouchers, and choice of other benefits depending on status level
- Spend requirement for all levels above silver. If spending level not reached, but nights are, status is at appropriate level based on spend.
- Gold and platinum 50 upgrades limited to preferred level, concierge floor, higher floors, corner rooms, or view rooms at resorts. (No suites!)
- Guaranteed suite awards (4) per year for platinum 75 and above
- Guaranteed lounge access only for levels platinum 75 and above
- Free breakfast at resorts for platinum 75 and above
- Guaranteed late check-out, 2:00pm for Gold, 3:00pm for Platinum 50, 4:00pm for Platinum 75, Plat 100; resort and conference hotels subject to availability.
- Platinum guarantees: 48 room guarantee remains, others guarantees are gone (platinum arrival gift, bed type, room type, lounge access, ultimate reservation guarantee)
- Lifetime status changes coming. If status level not obtained, lifetime status identified in system. New Lifetime Level above Platinum will be added in 2019! Benefits reduced to upgrade to preferred floor for LTG; upgrade, late check-out for LTP
- Big changes coming to awards! Dynamic award pricing, points required for award night based on hotel room rates at time of booking. No black-out dates, no categories!
Some the items above may wind up on the cutting room floor or may not be implemented until a later date due to IT integration issues.
Posted as a point of discussion and not a statement of fact.
Regards,
RIP...
#318
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
This is really not worded very well. There is a possibility is that the phrase "for now" might not be a literal statement meaning this exact moment. Since they mentioned the changes would be in August in the previous sentence, for now could actually refer to the changes being announced for August. If this was a translation from a statement originally written in Chinese, that could explain some of the awkwardness. But I could read the statement as stating that there will be changes taking place in August that will make the 3 programs function as one, but the programs themselves will remain separate until a later date.
The wording is so bad here, though, this statement could also mean the programs are being merged in August.
Looking back at the email they sent last year announcing the end of rollover nights, the wording in that notice was poor as well. It would be interesting to know if Marriott is just bad at press releases or if they are keeping it intentionally vague for some reason.
The wording is so bad here, though, this statement could also mean the programs are being merged in August.
Looking back at the email they sent last year announcing the end of rollover nights, the wording in that notice was poor as well. It would be interesting to know if Marriott is just bad at press releases or if they are keeping it intentionally vague for some reason.
#319
Join Date: Mar 2010
Posts: 1,324
This is really not worded very well. There is a possibility is that the phrase "for now" might not be a literal statement meaning this exact moment. Since they mentioned the changes would be in August in the previous sentence, for now could actually refer to the changes being announced for August. If this was a translation from a statement originally written in Chinese, that could explain some of the awkwardness. But I could read the statement as stating that there will be changes taking place in August that will make the 3 programs function as one, but the programs themselves will remain separate until a later date.
The wording is so bad here, though, this statement could also mean the programs are being merged in August.
Looking back at the email they sent last year announcing the end of rollover nights, the wording in that notice was poor as well. It would be interesting to know if Marriott is just bad at press releases or if they are keeping it intentionally vague for some reason.
The wording is so bad here, though, this statement could also mean the programs are being merged in August.
Looking back at the email they sent last year announcing the end of rollover nights, the wording in that notice was poor as well. It would be interesting to know if Marriott is just bad at press releases or if they are keeping it intentionally vague for some reason.
#320
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
If the category elimination rumor is true, the TPs are going to have to change materially.
#321
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,570
Basically, Marriott/SPG are driving the entire product to a pure commodity state. It's a bed, toilet, and shower. Do not expect anything more. There will be a transactional program with some rewards to effectively lower your cost, but ultimately the decision is pretty simply going to be one of price. Is Marriott 5% cheaper than Hilton after I take into account the simple Southwest-style rebate? Are these brands cheaper than Airbnb, Booking.com, VRBO, etc. for my leisure stays? Who has the cheapest functionally acceptable hotel for my business stays?
Starwood did an effective job of making me consider loyalty, human interactions, relationships, and soft product in addition to just the firmness of the bed and the quality of the toilet paper. The SPG program caused me to pay extra to stay at Starwood. In this new model, I'll just stay wherever is cheapest for my basic stays. If I want a true luxury experience, I'll seek out a property that has *no* program - or a very limited in-house one.
I guess this is where the industry wants to go. Hilton did it. Marriott and Starwood are doing it. They're just renting beds and toilets, and I guess they might as well drive as much uniqueness and human interaction out of that as possible.
Starwood did an effective job of making me consider loyalty, human interactions, relationships, and soft product in addition to just the firmness of the bed and the quality of the toilet paper. The SPG program caused me to pay extra to stay at Starwood. In this new model, I'll just stay wherever is cheapest for my basic stays. If I want a true luxury experience, I'll seek out a property that has *no* program - or a very limited in-house one.
I guess this is where the industry wants to go. Hilton did it. Marriott and Starwood are doing it. They're just renting beds and toilets, and I guess they might as well drive as much uniqueness and human interaction out of that as possible.
#322
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
People should not underestimate the value of lounge access. It's huge for most of the elites I know (across all programs) even those of us who can expense pricey meals. It's a huge convenience and even bigger for family stays. Mark my words messing with this perk will have serious repercussions! It is one of the main reasons I favored Marriott over SPG & Hyatt even though SPG often had the nicer properties. (And why Hyatt was smart to add 4 lounge upgrade certs to its mid-tier status)
Interesting as SPG had the worst ROI for spend - as detailed in several studies. SPG Plats did a bit better particularly with stay bonus but for most the SPG Amex was the best way to earn points and actual hotel spend was more richly rewarded at Marriott. In addition Marriott provided Gold with lounge access, something that was never avail to SPG Golds. And of course there were several easy routes to MR Gold, but none to SPG Plat. The result created a dilemma for mid-tiers: do I stay at Westin/St.Regis which usually has nicer rooms or do I stay at Marriott where I get better perks and ROI?
That being said it is disappointing to see MR use the program merge (which is necessary and inevitable) as an excuse to downgrade the mid-tier experience. The smarter move would be to offer a carrot to SPG Gold (which was basically worthless under the pre-merger program) and many more carrots to Plats along with the difficult new qualification requirements. As it stand Marriott Plats will be happy with guaranteed upgrades (something I never saw in 2 years of MR Plat) but SPG elites are mostly shafted.
That being said it is disappointing to see MR use the program merge (which is necessary and inevitable) as an excuse to downgrade the mid-tier experience. The smarter move would be to offer a carrot to SPG Gold (which was basically worthless under the pre-merger program) and many more carrots to Plats along with the difficult new qualification requirements. As it stand Marriott Plats will be happy with guaranteed upgrades (something I never saw in 2 years of MR Plat) but SPG elites are mostly shafted.
#323
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
On a couple other posts above...
I've been to Asia enough times and seen enough weak translation and telephone game messages that I'm not putting credence into the paper shown above until we hear something else. The best cooking class I ever took in Thailand was Cooking with Poo, which is her name, it means flower, but she won an international worst named book award when she used that for her book title.
While some things may be combined soon, like the ability to make reservations at all hotels on a single website and maybe even the points currency used, I don't expect changes on qualification points or nights needed until the start of the new year. People are already working towards next year's qualification based on the present rules so it is unlikely those will be changed midstream.
Does anyone think that maybe LT qualification in the new program might be based on present nights/points totals instead of the label presently attained? In other words, given we know there will likely be more LT tiers, might the present LTP who would qualify for LT-50 (or whatever they decide to call it) get that label and those who qualify for LT-75 get that label? Of course that might mean some present SPG LTPs might be LTG in the new program, so maybe there will be a LT-50 floor to avoid that... Obviously we don't know for sure but might that be the solution?
#324
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
Off topic, but I'm pretty sure poo means crab in Thai. Chan pad poo = spicy rice noodles with crab.
#325
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
If the 75 nights for lounge access is true ... I am out. I can't see them going through with this. They need to stop the nonsense with UA for sure but really with 50 nights ... no lounge access? That makes no sense to me. Of course there is also no longer any rollover and I am sure CC nights are not counting either ... either way, there better be a complete update asap. What a mess. Glad I maintained Hilton Gold.
#326
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
You are likely correct. IIRC her name was more than on syllable, the last syllable was "poo" and the whole name meant some sort of rose. Everyone calls her Poo. Her story which she tells as part of the class is inspiring. It is held in the slum where she used to live and several of the people in the slum work for her.
#327
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
I would have to image that the Platinum levels would get lounge access (Plat @ 50 nights, PP @ 75, and Amb @ 100).
The new Gold at 25 nights likely would not get lounge access - maybe breakfast or other benefits.
If United / Marriott continued their program then United would likely match to the new Marriott Gold (without lounge access).
The Marriott / United hookup has been weighted towards United. United Gold+ Elites get Marriott Lounge Access, but Marriott Gold only gets United Silver - and no lounge access at the airport for international.
The lounges have gotten way too crowded - too many people are eligible.
The new Gold at 25 nights likely would not get lounge access - maybe breakfast or other benefits.
If United / Marriott continued their program then United would likely match to the new Marriott Gold (without lounge access).
The Marriott / United hookup has been weighted towards United. United Gold+ Elites get Marriott Lounge Access, but Marriott Gold only gets United Silver - and no lounge access at the airport for international.
The lounges have gotten way too crowded - too many people are eligible.
#328
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
#329
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
#330
Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,312