Points from the Marriott Twitter Trivia Expire Quickly
Apr 1, 2018, 12:51 pm
#1
Original Poster
Join Date: Feb 2013
Location: DTW-DCA
Posts: 60
Points from the Marriott Twitter Trivia Expire Quickly
A warning to transfer MR points to SPG account quickly.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
POSTED TYPE DESCRIPTION POINTS
03/14/2018 Other Points Expiration 03/14/2018 -12,250 Points
03/06/2018 Bonus #rewardspoints Mlse +100 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
We're sorry, but your points expired on 02/01/2016. Our records show no account activity for at least 24 months. If you believe we missed something, please contact customer support.
03/14/2018 Other Points Expiration 03/14/2018 -12,250 Points
03/06/2018 Bonus #rewardspoints Mlse +100 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
02/05/2018 Bonus Rewards Points-extra Pt Sunday +500 Points
We're sorry, but your points expired on 02/01/2016. Our records show no account activity for at least 24 months. If you believe we missed something, please contact customer support.
Apr 1, 2018, 5:26 pm
#2
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
A warning to transfer MR points to SPG account quickly.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
Apr 2, 2018, 3:43 am
#3
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Seen the same with a family member, with a MR account with the "We're sorry, but your points expired on 02/01/2016" flag.
She was starting to engage with MR again after being matched from SPG, and has upcoming MR bookings. She earned some MR points from Twitter, and had them wiped a few days later.
And of course, if you only had 500 MR points from Twitter, you can't transfer them out to SPG anyway, due to the 1,000-minimum threshold.
MR's strict application of The Rules in these circumstances is hardly 'welcome back to MR, it's great to see you again', is it ?
She was starting to engage with MR again after being matched from SPG, and has upcoming MR bookings. She earned some MR points from Twitter, and had them wiped a few days later.
And of course, if you only had 500 MR points from Twitter, you can't transfer them out to SPG anyway, due to the 1,000-minimum threshold.
MR's strict application of The Rules in these circumstances is hardly 'welcome back to MR, it's great to see you again', is it ?
Last edited by Oxon Flyer; Apr 2, 2018 at 4:20 am
Apr 2, 2018, 6:46 am
#4
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,945
A warning to transfer MR points to SPG account quickly.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
I logged in to my account to transfer my points I earned from the Marriott Twitter trivia into my SPG account, and I see they all expired. I get that the points don't extend my regular points from expiring, but the last bonus points expired 8 days after they were earned. Funny thing is I did stay at a Marriott in the last 24 months, but it was booked on hotels .com to keep the hotels .com points from expiring.
Apr 2, 2018, 7:14 am
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Maybe a DYKWIA and explanation about how the rules don't apply will get back the 500 points.