Has anyone ever received a wake-up call after requesting it via the Marriott app?
Feb 27, 2018, 2:42 pm
#16
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,748
And remember they initially gave us incentives to use the app's various features.
Feb 27, 2018, 2:58 pm
#17
Original Poster
Join Date: Jan 2018
Programs: UA, LH, BA
Posts: 294
why do I get the feeling that a couple of lawyers in a law office somewhere is thinking about a class action suit?
can you imagine the number of Marriott app users who missed their morning meetings, flights, or whatever, because they didn't get the wake-up calls? that adds up to be a lot of money(airline/bus/train rebooking fees, lost business opportunities, extra cab/Uber fares, etc, etc, etc)
I've seen more frivolous class action suits the resulted in the lawyers making multi-million in legal fees as well $5 coupons for their clients.
Feb 28, 2018, 4:03 am
#18
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
I’ve used the in-app wake up call request feature many times and it’s only failed once, at the Portland OR Waterfront Marriott. They comped me a steak to make up for it 🥩
Feb 28, 2018, 6:38 am
#19
Original Poster
Join Date: Jan 2018
Programs: UA, LH, BA
Posts: 294
Next time my in-app wake up call doesn't come through, I will be demanding a free lobster dinner! Or insist that the hot front desk clerk sleep in my room to make sure that someone wakes me up.(although that'll more than like me keep me awake all night)
Last edited by geometry; Feb 28, 2018 at 6:48 am
Mar 3, 2018, 11:27 am
#20
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,811
As I asked previously, whether it works or not, I can't see any scenario whereby one should do this rigmaroll rather than just use the phone alarm. Maybe it doesn't work because when someone though about it for a bit, they realised it was pointless and not worth the hassle/IT to get it working.
Mar 3, 2018, 1:47 pm
#21
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
it was a 1 night stay so that was not relevant. They told me they saw my request and wanted to make sure still wanted it.