Can no longer search for hotels using airport code
Jan 9, 2018, 11:56 am
#1
Original Poster
Join Date: Sep 2014
Location: DEN
Programs: UA 1K
Posts: 175
Can no longer search for hotels using airport code
It used to be that you could enter ORD on marriott.com to find a hotel around the Chicago O'Hare airport. Doing that now gets you a room in Ordu, Turkey. Oh well...
Jan 9, 2018, 12:28 pm
#2
Join Date: Jan 2005
Programs: AA EXP, UA Silver (Thanks Marriott!), Marriott Lifetime Titanium & Hyatt Globalist
Posts: 643
Still works fine...
Jan 9, 2018, 12:39 pm
#3
Moderator, Virgin Atlantic
Join Date: Mar 2001
Location: www.V-Flyer.com
Programs: VS Red, Bonvoy Lifetime Titanium - earned out of our own pocket!.
Posts: 2,390
Works okay for me too.
Nick
Nick
Jan 9, 2018, 2:04 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
But perhaps you have the new one, and the people who replied to you have the old one?
Oh, and you didn't specify, so let's make sure: Online site, or app? If app, Android or IOS?
See, there are many possible ways to search for hotels with Marriott, and not all of them necessarily work the same.
Jan 9, 2018, 3:13 pm
#5
Original Poster
Join Date: Sep 2014
Location: DEN
Programs: UA 1K
Posts: 175
It looks like the iOS app and the online site either use different location lists or different algorithms for suggesting locations based on what you type. I am thinking it is the latter because entering ORD in the online site and clicking Find (not pressing Enter) does show hotels around ORD.
Jan 9, 2018, 3:59 pm
#6
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
I just typed ORD into the online site and O'Hare came up as one of the options. A few cities were listed first and then airports after that.
Jan 9, 2018, 6:54 pm
#7
Original Poster
Join Date: Sep 2014
Location: DEN
Programs: UA 1K
Posts: 175
Jan 9, 2018, 7:41 pm
#8
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Still works for me, but the description for BWI. Now it says "BWI Business District, Linthicum MD" Before it said BWI Airport.
Jan 10, 2018, 3:30 am
#9
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,158
If you see a link at the top of the home page to go to the "previous version of Marriott.com", it would be worthwhile to click that and then try searching again.
Jan 10, 2018, 12:21 pm
#10
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Somewhere between here and there...
Programs: WWF, Appalachian Mountain Club
Posts: 11,595
IATA code search still works fine. My only gripe is that every time I put in BOS, the first suggestion is always Bosnia/Herzegovina. I had hoped they'd figure out that after a decade and many nights in Boston every year - and I've never booked a room in Bosnia - that suggestion would fall down on the list.
Jan 10, 2018, 12:25 pm
#11
Join Date: Jan 2016
Location: United States of America
Programs: MR Plat Prem., WN Companion Pass
Posts: 9
My experiences on the new website have been completely without success on the airport codes. Hopefully, this is one of those items they will bring back.
Jan 12, 2018, 12:13 pm
#12
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,344
I noticed the same problem. For example, ZRH doesn't seem to want to pull up anymore.
Jan 14, 2018, 8:20 pm
#13
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,017
Jan 14, 2018, 11:09 pm
#14
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Use the legacy website: https://www.marriott.com/default.mi?version=legacy.
It works. Still. For now.
David
It works. Still. For now.
David
Jan 16, 2018, 11:46 am
#15
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,182
Yes, 100% use the legacy site link above. If you are unfortunate enough to get the new site, then it has many many issues with booking airport codes and other things. Basically the new site is a piece of garbage.