Rate Display on Searches = Frustrating
#1
Original Poster
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,815
Rate Display on Searches = Frustrating
So, I have not really been a Marriott regular over the years but am involved in a Plat challenge and am getting to know it. I might be missing something or doing something wrong but I really do not like the way the rates display on the searches on the app. For example, when I do a search on the web it says rates "from" but even that seems to be inconsistent as there are actually some nights on a recent search that are lower than the from rate displayed. I would say that even if that worked it is pretty useless in comparing rates in cities with a lot of properties. I literally have to select each property and then compare the total for stay on each one to get a realistic comparison.
Is this really the way it works or am I missing an "easy button"?
Is this really the way it works or am I missing an "easy button"?
#2
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,315
Nope, you're not missing an easy button. It would be better if Marriott showed a blended (average) rate per night for multi-night stays when searching.
--Jon
P.S. I'd love to be wrong and find out there actually is an "easy button" I have been missing all of these years.
]
--Jon
P.S. I'd love to be wrong and find out there actually is an "easy button" I have been missing all of these years.
]
Last edited by Jon Maiman; Jan 9, 2018 at 8:40 am
#3
Original Poster
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,815
Ok, so if I am crazy then at least one other person is in the same boat! I could see how someone at Marriott is hard set that there is a psychological factor in seeing a lower rate displayed but I am pretty sure we are all smarter than that.
#4
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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Marriott will only show the rate for the first night, regardless of whether the remaining nights are higher or lower. That makes it pretty useless for multi-night stays.
#5
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
Last night I was trying to compare options for a family stay in Madrid this summer, and I had to spend quite a bit of time clicking through every property all the way to the very end to see my actual cost, to compare to a points stay.
For a 3 night stay, every night was different at just about every property. The "price" listed on the search page was the first night only for an advance/prepay/nonrefundable stay only, and without the substantial taxes. I.e., relatively useless.
For a 3 night stay, every night was different at just about every property. The "price" listed on the search page was the first night only for an advance/prepay/nonrefundable stay only, and without the substantial taxes. I.e., relatively useless.
#6
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,944
I wish you could see multiple rates at once, not just the standard rate, AAA rate, government rate, points rate, etc.
#7
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Join Date: Apr 2008
Location: LGA/JFK/EWR
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Posts: 21,167
#8
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
I dunno if we want the SPG way of doing things, though- at least with Marriott, the rate will fluctuate throughout the stay, sometimes lower, sometimes higher- but I don't see that with SPG unless I make multiple, consecutive reservations for the same property; it seems as if the rate is fixed on the first day of the stay and remains for the remaining days.
#9
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,135
In my experience, SPG averages the rates and presents it as such.
#10
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
#11
Join Date: Jul 2006
Posts: 70
While not ideal, you can set your dates to flexible and then Marriott will display the average rate for each date of check in for your length of stay.
#12
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,944
#13
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
What I like about MR's solution is that if I'm searching with price in mind (so, about 99% of the time) I can vary my stay dates (or stay locations) to minimize prices. I have to make multiple-day bookings to see if that's the case with SPG.
#14
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,135
Yes, but you have to do that for each property. In places where there are 10-15 properties, this is incredibly tedious. Plus, if the rate changes twice, you still only get one change message as I recall.
#15
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,115
I'd love to see a mixed version of Marriott & SPG. When you search for a hotel, it should show the average nightly rate like SPG does. But then when I drill in, I want to see the night by night rate like Marriott does. That way, if there's one night that's really cheap or expensive, I can plan around that.