SkiAdcock

Carpboy823

Sharon, I'm sure you've noticed, but the person you responded to has a history of being rude, argumentative, and at times harassing on this forum. I wasn't surprised at all to see the same in this thread, and I agree that there is no reason to believe OP was fabricating the truth. A number of the responses here are shameful, and people have no right to question how someone feels in that situation just because you wouldn't personally react the same way.

Count me in as another person who thinks the compensation offered is fair, though - if OP wants to be sure to get the points themselves rather than having their friend reimbursed, they should take that up with the property directly (and their friend, especially if the points were already returned!).

kb9522

I hope the irony of the statement regarding drama is not lost on you.

To answer your question, yes, you are crazy for thinking you deserve more compensation than this. The compensation offered is already excessive and extremely generous.

Out of curiosity, what ended up being the underlying issue?

hhoope01

Back in the early nineties, I was staying at a Radisson in NJ. The first morning there, I shut the bathroom door to take a shower. When I tried to turn on the shower, all the knobs fell off (couldn't get the water on.) I then tried to open the door to leave the bathroom and the door nob came off there too. It took a bit of time, but I was finally able to work the knob back on the door and open it (but it was touch and go for a bit. ) I was starting to worry about how long I might be trapped in there before I was finally able to get the knob to at least work.

In talking with the hotel management after the incident, it seems the person in the room before me was a bit disgruntled. To get back at the hotel, it looks like they deattached the tub knobs and the doors. I hadn't tried to leave the room yet, but it seems the main door had also been deattached as well. The hotel fixed it all up for me and if I remember correctly gave me a few free movies for the inconvenience.

sethb

Doing a search before posting is what people are supposed to do, and way too few actually do it. Why do you have a problem with someone acting properly?

Sounds to me like embrown1110 didn't wait until after checking out.

CJKatl

In the same era, I had a similar experience at the FI Miami Airport. The disgruntled guest put pins throughout the room, including backwards hanging in the peephole facing where someone would look out of the room. Fortunately I saw it before looking through the peephole. I noticed more of them but was afraid of the ones I didn't see. The hotel comped the night and moved me to the Marriott. For those unfamiliar, there are three hotels in this fortified compound. Housekeeping missed dozens of these pins. Hmmm.

darthbimmer

After that string of mishaps I would be very careful putting my underpants on!

Whowouldanewman

Srisarin

Selected reading again ?

hockeyinsider

I had a similar unusual experience about six years at the Marriott in New Orleans. They painted the bathroom door and never put a sign up that there was fresh paint. Literally five minutes after arriving I walked into the bathroom to use the toilet and brushed against the door in a nearly brand new suit. White paint rubbed all over it.

The manager was very good about the incident. Not only was I moved to a new room and upgraded, but they bought a new suit for me. No question asked about price or anything. All I had to do was submit the receipt.

JBord

Maybe, but he may not have been alone. Re-read the paragraph before the one you quoted.

I read the OP's post as this: The issue was addressed immediately after the OP was rescued, with a free meal and room. Later that night or the next morning, the OP felt maybe the comp wasn't enough, but was too frustrated/upset/etc. to take the time to address it with the staff the next morning upon checkout. So it's coming up now (too late and unnecessary IMO, but here we are).

Anyway, different people experience different levels of anxiety in different situations. It's fun to be human. The OP asked the question if comp was adequate, and the overwhelming response has been that it was. Hopefully we all helped the OP feel confident that the comp was reasonable.

sethb

They are asking about getting more than they were offered. So it sounds like they handled it while at the hotel, but weren't fully satisfied with the result and now think they should have done more then.

Srisarin

JBord

Correct. The OP addressed the issue with staff while at the hotel. It was while leaving or after leaving that she wondered if she deserved more. That happens to all of us occasionally, when we have a moment to reflect back upon something that happened. Especially if that something was mildly traumatic, regardless of whether the rest of us think it should have been or not.

If your point is that compensation has been offered and accepted, end of story, I would agree. But if people didn't ask the questions, there would be no FlyerTalk .

joshua362

Without getting too involved in the fray, I'd like to point out this incident began at 1am on holiday, possibly on New Years Eve.

In any event if up at 1am, I'd typically be in a very jovial state of mind and this would quickly become a huge buzz kill for all involved. With a touch of claustrophobia, I'm pretty sure I'd get that door down possibly creating a larger mess or injury. And not be in the mood the next morning or thinking clearly to evaluate "compensation". Sleep was probably not plentiful or restful afterwards.

I do think something could have been offered to the OP personally for the hassle, a dinner certificate or $100 Marriott gift card would have gone a long way at little cost.