Reward stays not posting

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Old Sep 14, 17, 6:18 am
  #1
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Reward stays not posting

Did a whole bunch of stays in Protea hotels. Noticed that all paid stays show up in my activity but the reward stays don't show up.

I wonder if I should file a missing stay report for these. I know I will not earn any points on these but they should still count for a stay towards my elite status if i'm not mistaken?
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Old Sep 14, 17, 6:50 am
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Originally Posted by kcaluwae View Post
Did a whole bunch of stays in Protea hotels. Noticed that all paid stays show up in my activity but the reward stays don't show up.

I wonder if I should file a missing stay report for these. I know I will not earn any points on these but they should still count for a stay towards my elite status if i'm not mistaken?
I would file a missing stay
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Old Sep 14, 17, 7:12 am
  #3
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Yeah just submit missing stay online and upload your receipt so you get the night credit.
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