Can't log into app "unprocessable condition"
 

I can log into the Marriott web site and mobile web site no problem.

When I log into the app I get an "unprocessable condition" error.

Using iOS 7 and tried deleting and reinstalling the app.

Marriott support been no help at all.

Any ideas guys?

"Compatability: Requires iOS 9.0 or later"

It works fine for me on 10.3.1. Maybe try upgrading your OS, which was obsoleted nearly 3 years ago.

Sorry. meant iPhone 7 with latest OS

This is now resolved.

The problem was I somehow managed to set a 24-character password, despite the rules set to 8-20 characters.

The Marriott web site accepted my password, whereas the app restricts the password field to 20 characters.

It's concerning from a security standpoint that when I was pasting my 24-character password into the app which was only accepting 20 characters, that it did not simply respond with 'invalid password'. This tells me that Marriott were able to validate (to some extent) a 20-character string against my 24-character password hash, which raises doubts about the security of their password management.

Perhaps the real problem is that this is a horrid app?

Anybody else getting this message now during the IT merge fiasco? I haven't been able to login to the website for 4 days now.

Yes, had this issue yesterday. I believe it's because my SPG password was longer than 20 characters, which is the limit Marriott allowed. After resetting the SPG password to a shorter one, this error stopped for me.

Not a character issue. Both are only 8 characters. Just changed the email addresses so they weren't the same and still no go on Marriott.com (can log into spg).

I was able to log into both my Marriott and SPG accounts this morning. A few of the bloggers shared the link to combine your accounts so I did. After combining I now can't log into either and am getting the same unprocessable condition error message. On the positive side when I did combine accounts it looked like everything merged correctly.

I can not login to the website either with same error. Was working fine yesterday after combining my accounts,

I cannot log in to either account. Get the "unprocessable" message.

Same for me on website (either SPG or Marriott side)

APP on android LOOKS like it works, but cant find any hotels !