The hotel you requested cannot accommodate 6 guests per room
 

We've got 4 kids which obviously narrows the number of hotel rooms that can accommodate all of us. when I need to find a room I enter 6 people on the Find & Reserve function on Marriott.com, but when I click "View Rates" for individual hotels that come up as available I get the message "The hotel you requested cannot accommodate 6 guests per room. Please reduce the number of guests requested for each room, and then increase the number of rooms." for most of the hotels that come up as available.

What's the point of entering 6 people in my search if it is just going to return all hotels available? Is there a better way for me to search on Marriott.com? Any hope Marriott.com could make what I assume would be a simple fix to their search function? Isn't it punishment enough that I have to deal with 4 kids in a hotel room? :)

Then why bother putting in more than 1? I never would. I doubt any normal hotel room is equipped to accommodate 6 without added bedrooms, suites, etc.

Yea, we'll get a bunch of fire marshall and legalize responders but it's your (understood) pain.

Are you looking at high end hotels or Fairfield Inn's?

Doubt most front desks will notice or care unless you make an obvious ruckus or clean out the breakfast buffet in an obnoxious manner.

No, probably because not too many folk try to put 6 people in a room. For them to make changes it would need to be for something that's very common.

Good luck!

I'm not sure what the purpose of OP's post is. Is it just to complain that the website search function offers the ability to select 6 people per room when virtually no hotel has rooms truly supporting 6-person occupancy?

It seems fairly obvious to me that for actually booking rooms, OP needs to be searching for 2 rooms. That's what my folks always did once we'd grown to a family of 6. Also, it might be wiser to look at vacation rentals instead as most of them are designed to accommodate 6+ people, whereas extremely few hotel rooms are.

Here's my reading of the OP's post:

• The OP specifies 1 room and 6 guests.
• Marriott.com returns a long list of hotels that supposedly satisfy the search, each with a "View Rates" button.
• Pressing each "View Rates" button takes the OP to a property-specific page, but almost every one of them indicates that no room there actually accommodates 6 guests (but invites the OP to try 2 rooms).
• There is no way to tell from the search results which properties accommodate 6 guests without having to get 2 rooms, except to try each "View Rates" button.

I assume the OP wants to see results showing Residence Inn and Marriott Vacation Club properties with 2-bedroom suites, as well as any other properties that have, for example, rooms with two queens and a full sofa-bed, or family suites, or large double-double rooms that can accommodate 2 roll-away beds. That seems reasonable.

Getting two rooms with young children can be a problem. Marriott.com does not provide a way to specify and guarantee a connecting door. In fact, hotels normally will not guarantee a connecting door at all.

Yeah, it's possible to get two rooms and to put one parent and half the kids in each room. When the kids go to bed (early, because they're young), each parent sits alone in a different room, in near darkness. If there's only one parent and 5 kids, even that's not an option.

On the other hand, the people who developed the specifications for Marriott.com presumably feel it's better business to show all properties that can accommodate 6 people, even if not in 1 room.

Thank you Horace for expanding on my original post to provide more clarity. You've nailed it. I think your last sentence is probably right on target.

That would be just about every property that's not nearly/fully sold-out, no? I agree it would make more sense to actually respond to what was requested. If I want 2 rooms, I'll enter 2 rooms. Don't make me click through a long list of properties that don't meet my criteria.

+1 Search results should only include the properties that match the actual criteria specified.

--Jon

I'm surprised you're seeing those results. That part of the search functionality has worked for me in the past when looking at Europe. I just repeated a search I'd done in Madrid: looking for a room for tonight for 1 guest in Madrid returns 19 results. When I changed it to 3 guests, I only get 11 results, and the rates jump to show that the room type has changed - at the Santo Mauro, the rate changes to 1000 Euros because the only room type that will hold 3 guests is a suite!

Just for fun, I also ran a search here in SoCal, and when I entered 2 adults and 4 children, all of the results were RI, TP, SH or Courtyard/Fairfields with family-type rooms.

Have you tried more than one city? It's strange that I can't replicate your results.
:confused:

I would just put no kids and roll the dice.

You are going to have to enter 4 people per room. Usually your returns will be rooms with two queens or two kings, but sometimes there is also a sofa bed. I have seen a family suite with a king bed and an alcove with two sets of bunk beds. You have to look at the pictures of how rooms are set up to see if you can make it work. Even if the room already has two beds, you can still get a rollaway and/or a crib if there's room.

OP, where are you searching? I searched Marriott's site for Hawaii, 1 room, 6 people per room. It returned 9 properties, all of which give me 2BR suites that can hold 6 when I click on details.

I lower it to 4 people, and it returns 21 properties. So it appears to be working as desired for me.

I also tried the other way while searching in Lima. I search for 1 person, I get 2 results. Change it to 4 people, "The hotels available on your dates cannot accommodate 4 guests per room." - no hotels listed, no need to click on them.

Perhaps because OP is actually looking for a room that can hold 6 people? And as noted above, they do exist - there are 9 in just one state.

Again - if I'm looking for a room to hold 6, and rooms for 6 do exist, why am I "going to have to enter 4" rather than 6? :confused:

Ditto. These responses just make no sense to me.

Interestingly I had been searching for Hawaii properties yesterday which prompted my post. I just did a search for 6 people and it returned 22 properties for Hawaii, many of which show as cannot accommodate 6 guests per room when I click on View Rates. Now I'm really confused as to why I'd get different results? The results you saw are what I would expect.

I think I've figured it out. For my previous searches I checked "My dates are flexible" because they were. However, if I search for specific dates it only returns properties that accommodate 6 guests. I still wish the search would work for flexible dates but at least I've got it partially figured out.

If you are getting enough results returned by entering six, you don't. If not, when you enter 4 per room many more results are returned and you might turn something up that would work.