Last edit by: soy
Hotel email address: [email protected]
Concierge email address: [email protected]
Concierge email address: [email protected]
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Previously posted and someone deleted it - It is the policy of this prop to try and upgrade P/Gs and even Ss on their first stay. If for some reason the property cannot upgrade the P/G/S member on their first stay they will be given upgrade priority on their next stay.
JW Marriott Phu Quoc Emerald Bay Resort & Spa, Vietnam [Master Thread]
#601
Join Date: Jun 2016
Location: Japan
Programs: SPG/Marriot Platinum, Hilton Diamond, Accor Gold, Skyteam Elite Plus
Posts: 124
That's absurd. Corporate Marriott pays hotels for your stay, when you redeem points. It isn't money lost, though the rate paid could I suppose be lower than rates the hotel might command during peak season. Still, this was a brand new hotel located in a largely off-the-map destination. Whatever was lost was certainly negated by the publicity and reputation the hotel received by guests who otherwise wouldn't have stayed there.
#602
Join Date: Jun 2016
Location: Japan
Programs: SPG/Marriot Platinum, Hilton Diamond, Accor Gold, Skyteam Elite Plus
Posts: 124
I was told that they need to request and wait for 1 year. Also the hotel opened just right time when SPG can transfer points to Marriott, that's why the hotel is now full of award stays, which is the main problem now.
#603
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
#604
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
Redemption rates are not a fixed rate as stated herein but based upon occupancy at the time of the redemption.
#605
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,904
Dont know much about marriott setup but iirc ich has fixed (low) reimbursement for up to 95% occupancy and market rate beyond that..
ime ich has the best last minute award space in near soldout hotels during major events - perhaps due to that policy
#606
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
There are tid bits here and there throughout this forum - all unconfirmed and rightfully so as what you're asking for is proprietary
can you elaborate on that?
Dont know much about marriott setup but iirc ich has fixed (low) reimbursement for up to 95% occupancy and market rate beyond that..
ime ich has the best last minute award space in near soldout hotels during major events - perhaps due to that policy
Dont know much about marriott setup but iirc ich has fixed (low) reimbursement for up to 95% occupancy and market rate beyond that..
ime ich has the best last minute award space in near soldout hotels during major events - perhaps due to that policy
#609
Join Date: Feb 2018
Programs: Gold SPG Gold Marriott Gold HH
Posts: 10
Full disclosure: During my recent stay, the hotel honored free breakfast due to my date of booking and subsequent inquiry about benefits. That being said, 50% off will result in breakfast costing about $15/person inclusive of taxes and service charge. For what it is, that's an absolute steal, and my husband and I both said we'd be more than happy to pay that in future stays. We ate so much at breakfast that we only needed one more meal each day. If you're gold, you still get 15% discount on all food and beverage. Remember, however, this can't be combined with any other discount, such as happy hour. Thus, I'm not sure if the 15% discount would apply to the 50% discounted breakfast.
#611
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
breakfast discount now is either, not both
Full disclosure: During my recent stay, the hotel honored free breakfast due to my date of booking and subsequent inquiry about benefits. That being said, 50% off will result in breakfast costing about $15/person inclusive of taxes and service charge. For what it is, that's an absolute steal, and my husband and I both said we'd be more than happy to pay that in future stays. We ate so much at breakfast that we only needed one more meal each day. If you're gold, you still get 15% discount on all food and beverage. Remember, however, this can't be combined with any other discount, such as happy hour. Thus, I'm not sure if the 15% discount would apply to the 50% discounted breakfast.
#612
Join Date: Jul 2012
Posts: 48
Full disclosure: During my recent stay, the hotel honored free breakfast due to my date of booking and subsequent inquiry about benefits. That being said, 50% off will result in breakfast costing about $15/person inclusive of taxes and service charge. For what it is, that's an absolute steal, and my husband and I both said we'd be more than happy to pay that in future stays. We ate so much at breakfast that we only needed one more meal each day. If you're gold, you still get 15% discount on all food and beverage. Remember, however, this can't be combined with any other discount, such as happy hour. Thus, I'm not sure if the 15% discount would apply to the 50% discounted breakfast.
We should have argued the issue but Thomas wasn't around at the time and we couldn't be bothered with the hassle of dealing with others.
#614
Join Date: Feb 2018
Programs: Gold SPG Gold Marriott Gold HH
Posts: 10
As an update for anyone looking for a paid rate (as opposed to using points), there is a rate ("Stay Longer and Save More!") for a 5-night or longer stay that includes breakfast, as well as 20% discount on F&B, spa, laundry, and airport transfers. It makes your gold or platinum status moot besides a potential room upgrade, but you do get the breakfast.
#615
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
Reading the whole thread now while connection in Tokyo on my way to the property.
So far have not seen this question answered - is there a good and reasonably priced laundry service either at the property or nearby? Coming for 10 days is 4yo so a couple of loads will be necessary.
So far have not seen this question answered - is there a good and reasonably priced laundry service either at the property or nearby? Coming for 10 days is 4yo so a couple of loads will be necessary.