Jan 28, 2017, 12:43 pm
Last edit by: soy
Hotel email address: [email protected]
Concierge email address: [email protected]
Concierge email address: [email protected]
——————————-
Previously posted and someone deleted it - It is the policy of this prop to try and upgrade P/Gs and even Ss on their first stay. If for some reason the property cannot upgrade the P/G/S member on their first stay they will be given upgrade priority on their next stay.
JW Marriott Phu Quoc Emerald Bay Resort & Spa, Vietnam [Master Thread]
Mar 10, 2018, 8:42 am
#586
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
There would absolutely be complaints if the property actually aligned with standards and charged full price for breakfast however they would then be complying with standards and the complaints would be folly. In this case they are neither complying nor being forthright and will draw proper scorn for being duplicitous.
Mar 10, 2018, 11:07 am
#587
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
It is aligned with policy.
Lots of Marriott resorts offer elites a % discount on meals. Normally it is 10-20% so I suggest we enjoy this 50% deal while we can. I have no doubt that will eventually go also
Mar 10, 2018, 11:13 am
#588
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Mar 10, 2018, 2:58 pm
#589
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Mar 10, 2018, 3:09 pm
#590
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
To clarify positions, Raza is the current Front Office Mgr while Thomas is/was Guest Experience Mgr (who did an excellent job and WILL be missed)
Mar 10, 2018, 7:06 pm
#591
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908
The property offered perks and award space to generate good publicity and fill up the rooms during first year. I dont think anyone on this board actually paid for their room - it was all driven by redemption value.
But lets get back to reality - their main target is bus or rather plane loads of mainland tour crowd. Just volume.
This hotel or phu quoc in general should not be considered as long distance travel SEA destination - the are many other great resorts and locations for that.
But lets get back to reality - their main target is bus or rather plane loads of mainland tour crowd. Just volume.
This hotel or phu quoc in general should not be considered as long distance travel SEA destination - the are many other great resorts and locations for that.
Mar 10, 2018, 7:36 pm
#592
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
totally disagree with everything stated here
The property offered perks and award space to generate good publicity and fill up the rooms during first year. I dont think anyone on this board actually paid for their room - it was all driven by redemption value.
But lets get back to reality - their main target is bus or rather plane loads of mainland tour crowd. Just volume.
This hotel or phu quoc in general should not be considered as long distance travel SEA destination - the are many other great resorts and locations for that.
But lets get back to reality - their main target is bus or rather plane loads of mainland tour crowd. Just volume.
This hotel or phu quoc in general should not be considered as long distance travel SEA destination - the are many other great resorts and locations for that.
Mar 11, 2018, 4:40 am
#593
Join Date: Jun 2016
Location: Japan
Programs: SPG/Marriot Platinum, Hilton Diamond, Accor Gold, Skyteam Elite Plus
Posts: 124
The hotel is struggling with the financial issue with many award stays last year. They are pulling it back by increasing the category. Besides the breakfast, it is still worth to visit this place.
Mar 11, 2018, 9:42 am
#594
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
That's absurd. Corporate Marriott pays hotels for your stay, when you redeem points. It isn't money lost, though the rate paid could I suppose be lower than rates the hotel might command during peak season. Still, this was a brand new hotel located in a largely off-the-map destination. Whatever was lost was certainly negated by the publicity and reputation the hotel received by guests who otherwise wouldn't have stayed there.
Mar 11, 2018, 12:07 pm
#595
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
Had any part of your premise been correct the catagory of this property, and therefore associated points to redeem, would have increased prior to the standard change of categories.
And the property does not set the catagory/points required.
And the property does not set the catagory/points required.
Mar 11, 2018, 2:28 pm
#596
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908
Mar 11, 2018, 3:18 pm
#598
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
If there are significant point redemptions the Marriott algorithm will automatically increase the catagory without notice and without waiting for next year. Doesn’t happen often, but it can and at other props has.....
Mar 11, 2018, 3:22 pm
#599
Suspended
Join Date: Apr 2017
Programs: HH-D; MR-P/LTP; SPG-P
Posts: 849
The posters on FT represent a very small fraction of MR (and SPG crossovers) members so even if all FT posters in this thread who posted used points the weight of their numbers vrs others is diminimus
Mar 11, 2018, 11:35 pm
#600
Join Date: Jun 2016
Location: Japan
Programs: SPG/Marriot Platinum, Hilton Diamond, Accor Gold, Skyteam Elite Plus
Posts: 124