Marriott.com Outage
Jul 4, 2016, 2:53 pm
#1
Original Poster
Join Date: Mar 2013
Location: SFO, ORD, IAD
Programs: UA Plat, AA Plat Pro, Hyatt Glob, Marriott Plat
Posts: 353
Marriott.com Outage
Is the website down for anyone else? I'm getting "Internal Server Error - Read" when I try to access the website. The app doesn't seem to be working either and is giving "error 503."
Jul 4, 2016, 2:58 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
Jul 4, 2016, 3:01 pm
#3
Original Poster
Join Date: Mar 2013
Location: SFO, ORD, IAD
Programs: UA Plat, AA Plat Pro, Hyatt Glob, Marriott Plat
Posts: 353
Hmm. Opened the website in Chrome instead of Safari and it started to work again, but when I went to search for a specific hotel/dates it gave the same error. I'm on wifi in a Marriott hotel as well.
Jul 4, 2016, 3:01 pm
#4
Join Date: Jul 2016
Posts: 2
down for me too
I am near san diego CA and the website is showing a similar internal service error although when i go to "downforeveryoneorjustme" dot com it states that the site is up and probably just down for me although when i google the problem i find your very recent and relevant post.
Jul 4, 2016, 3:04 pm
#5
Join Date: Jul 2016
Posts: 2
also the homepage will load but when searching for a room it gives the error.
Jul 4, 2016, 3:32 pm
#6
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,748
I cannot open the app nor am I able to open the Marriott web using Chrome.
Jul 4, 2016, 3:39 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
OK, now I am getting the error, which I was not getting at 4:58pm
Jul 4, 2016, 3:57 pm
#8
Join Date: Nov 2006
Location: Lost in Space
Programs: MR Plat, AA EXP, Hertz Presidents Club, SPG Plat
Posts: 170
I am getting the error in Safari, Chrome and Firefox.
Jul 4, 2016, 4:19 pm
#9
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Homepage loads but I get my error when I do anything. App gives me 503 errors.
Jul 4, 2016, 4:46 pm
#10
Join Date: May 2011
Location: NYC
Programs: Marriott/SPG Ambassador, Delta Diamond, Hertz Platinum
Posts: 215
Internal systems down worldwide, per Marriott
Just checked in at a CY in Ohio, USA. They had to take an imprint of my credit card because the entire system is down, worldwide, apparently.
Jul 4, 2016, 5:11 pm
#11
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Just checked in to a Marriott. Didn't get asked about imprints for credit cards. However, it is impossible to log into the internet as it goes through the standard Marriott room/name website
Jul 4, 2016, 5:20 pm
#12
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
Down for me too. Both Marriott and RC app along with Marriott.com.
Jul 4, 2016, 6:39 pm
#13
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Checked in today as well and was told the system was down. Had to sign a form saying the hotel can authorize my card tomorrow.
Didn't connect the dots it was related to the website issues.
Didn't connect the dots it was related to the website issues.
Jul 4, 2016, 7:29 pm
#14
Join Date: Jul 2004
Programs: AA - Exec Plat, Marriott Platinum Premiere; Lifetime Platinum;
Posts: 484
not working for me
Jul 4, 2016, 7:38 pm
#15
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 428
i tried it in chrome, firefox and safari and even cleared out all cookies, the page loads on firefox for the first time but as soon as i navigate somewhere, i start getting the internal server error