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Elite concierge services
Curious to see if anyone has received an invitation for this new Marriott benefit. They said this would launch in late May so getting near. If you have, has you spoke with your dedicated contact yet and any details?
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I do not recall seeing anything about this. Did you get an email or postal mail? Can you post a bit of the text?
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Also haven't heard anything as a fellow PP.
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Sounds like the "year of surprises" for the 30th anniversary of MR announced 2014 or 2015... (IIRC)
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I haven't received anything, was wondering if anyone else did. I'm referring to their list of new benefits: http://www.marriott.com/marriott-rew...ore-rewards.mi Here is the FAQ's on the Elite Concierge Service: http://www.marriott.com/marriott-rew...ncierge-faq.mi I saw someone post on the Marriott Rewards Insider board that they called in and were redirected to a Travel Concierge Desk, to which the insider responded that this was the new Elite Concierge Service. Trying to see if anyone got the invite and/or had any insights to what it all entails. Quote:
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I got an email and a phone call with an introduction. I did email a reply to my ECS but don't need any assitance right now.
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It's interesting that the FACs seem to direct questions to the general MR phone number, not tell them to call the PP number.
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How long have you been with Marriott? Status level and for how long? How many nights did you have last year? Any insights to how much revenue you drive? And so on? |
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This year started slow but is picking up steam so the numbers may not be quite normal. Code:
0 nights needed to renew Platinum level |
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Answering above: 1) 8 years 2) Platinum Premier for 2 years including this year 3) 157 (63 this year including roll over) 4) not sure on the revenue, but i do spend a fair amount of time in NYC and southern California. 5) i just qualified for lifetime platinum after hitting my 750th night last week. I have had the points for a few months but just needed to hit the 750 nights. |
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I also received the same charter email but no call yet.
I'm a PP for several years, lifetime plat, and have 140 nights to date, including rollover. |
Received my email today.
Platinum for life. PP for several years, but not this year. Over 1,800 lifetime nights. |
Nothing yet. Unclear what order they're working in.
PP for past several years. So far this year: Nights stayed: 35 Paid:33 Redeemed:2 Rewards Credit Card:30 2015 rollover:69 2016 total: 134 Platinum Lifetime Status Nights 1,903 Points 4,713,381 |
Received my email, but no call yet. I had to call a couple times and get routed to a concierge, but the message said my dedicated person wasn't available either time. Trying to coordinate a 100 person happy hour, so this will be a good test of how well the service works.
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