Elsewhere there have been complaints about the folio under the door, especially when they aren't entirely in the room. Given they have names, addresses, and maybe even CC numbers, it's not wise to have them available to anyone walking down the hall, guest or not. TV reviews work for me. If I see something wrong then a call or visit to the front desk becomes needed. Most TV systems also allowed to email the folio.

Maybe this will be part of the next app where you can review room charges real time and even check out.

Of course an agent can pretty much do anything they want. But I insist on a printed receipt because it is powerful evidence that I owe nothing at checkout. So, if an agent adds something fraudulent or accidentally, I have some evidence with which to dispute the claim. And, yes, I have had so-called reputable hotels make errors (e.g. charging someone else's room service to my account or charging me for minibar purchases that I did not make).

I do agree with other posters here that an immediate email is an acceptable substitute.

I agree! A paper receipt with a zero balance is nice to have if nothing else!

Some hotels don't do that due to locality fire hazard rules. I was in Stuttgart a couple of years back where the hotel says they aren't allowed to slip paper under the door. Doors were fireproof so slipping the paper under it could be a way for fire to breach the room should the paper doesn't clear the vicinity of the door completely. Don't know how true it is and even if it is, the carpet could also be a fire hazard.

That is the craziest thing I have read in a long time though I do not doubt that they said it to you.

My employer require a zero balance statement it in order to pay expense reports, logical or not. At least twice per year erroneous charges do appear, easier to fix onsite.

I still stand by my statement that this is a pure cost cutting measure quietly slipped in hoping no one would notice like turndown service, mouthwash, daily sheet changes, newspaper delivery amongst other unannounced changes.

The rates they charge are what the market will bear so we aren't subsiding an employee's wage to walk around for an hour in the middle of the night.

Just my cynical 2 cents.

Agree.

It's random ... Some do provide statements under the door some don't ! You want a zero balance, paper statement take the elevator downstairs and get one ! Haha what's the big deal ..

If there's a folio under the door that shows the correct charges, I don't have to add on time to stop by the front desk & stand in line to get a folio to provide to client or employer. I can use the one that's under the door. So yes - for those of us who value our time - it can be a big deal when you multiply that trek to the front desk by numerous stays (especially if you're staying in a hotel that has a lot of people checking out at the same time).

I normally submit my expense report(s) sooner than the 2-4 day time lag Marriott currently provides the e-folios so need hard copy. As others have noted, if e-folios were provided in real-time or close to real-time, then the hard copy folio wouldn't be a big deal.

Cheers.

Well it appears you check out later than I do .. I usually/always check out at 4am to get the first flight so there is nobody in line !! I defer ...

4 am
 

Well if I am up at 4am, I wait by the door and as they shove paper under; I shove it back.:D

I had someone else's receipt slipped under my door (in addition to my receipt) at a Courtyard maybe 2 months ago. Our room numbers had the same 2 last digits, I forgot exactly, something like they were 244 and I was 644. I wanted to inform the hotel, but didn't have time.

That seems a somewhat strange request from a security point of view. Never happened to me in more than 30 years of international travel.

+1

When a hotel has used a hang tag with pouch, the personal detalis have always been replaced with "X" characters.