Reservation Mess - Hotel cancelled Visa Cert and pulled Points
 

I have a 4-night stay that starts tomorrow at the SHS Boston Andover, which was originally booked at 2 reservations - 3 paid nights, plus 1 night using my MR Visa cert. Just checked the reservations online, and see that the hotel has combined into 1 reservation - but somehow managed to cancel and redeposit my Visa cert, and pulled 15,000 points for the free night! I'm sure I'll be able to have it reversed once I arrive (because I'm more stubborn than they are :D), but my problem is that I was going to try the whole check-in via the app thing so that I would be entered in the contest (it's my last stay of the year, so last chance for the contest). Will checking in online prevent them from later changing the points back to the cert?

Update: Within 3 hours of sending my message via Marriott.com, the reservation was corrected and the points returned to my account. A+ to Marriott Customer Service, D- to Marriott IT (I'm being generous to the hotel here and calling it an IT problem - but why would their system do something so whack?)

I always thought Marriott IT and "whack" were synonyms

(but glad you got your problem fixed)