So you are in an environment where a cellphone (oh, sorry, mobile phone for you non yanks :) ) is not allowed...I get that, I've been there, but access to Marriott.com in that same secure zone is not an issue? Not likely.

If this is a frequent issue, then maybe look into using a Google Voice number as your MR contact. I do believe you can pick up and send SMS messages via your laptop should the phone not be working or available.

I'm hoping the 2FA will be limited to redemptions only. Otherwise, it's an overkill for a loyalty program.

I put a PIN on my account after a friend lots points for some bogus reservations. It isn't 2FA but it adds a slight delay for the question to be asked and answered.

I don't foresee a problem except overseas or in secure installations.

This is completely untrue. United have spent the past year and more trying to
persuade me and many others to add a PIN to our accounts instead of/in addition to a password, just because pre-merger Continental customers had them. We have steadfastly refused to do so on security grounds. We have never had PINs and will not agree to invent them. My pre-merger United 2-digit 6-letter password is infinitely better security than any 4-digit PIN.

It happens. A lot more often than you might imagine.

I added the 4-digit PIN security pin to my Marriott account so if someone (including me) tries to reserve an award ressie via phone then they have to provide the PIN. My password is also really long.

Agree. I've never had a PIN on my United account, although I heard that CO had them. My United password is really long & contains #s/letters. Will it totally protect against a brute force attack? No, but mine has a better chance of surviving it than someone who just has a PIN.

Cheers.

There's a major difference between someone having (knowing) my phone # or email address, and them being able to read texts sent to them.

If you say so. It's the same IT system. My money is on you having one, whether you added one or not.

My money says that if I tried to add my own, and I did actually already have one, the system would then lock me out....

I attempted a password reset and the whole "we will email you a code" thing put me in an errored loop. Now, when I attempt either the new or old password, I get an error message that they are experiencing technical difficulties. :rolleyes:

I am in good company. Same here. I called MR Cust Svc. Too much website traffic crashing servers. They can't tell me which password will work. Just that it should all shake out tomorrow. :rolleyes:

+3, so true
 

Damn the MBA's at Mrt !

I wish these loyalty programs had a way to disable "shop" redemptions, like buying a computer with points for example. I will NEVER trade my IHG or Marriott points for something like that.

I doubt we will ever see a "build your own" program. I agree those are not great payback options. But I can see someone that has earned mega points and finds they have no way to burn them on stays, they may choose to use them to get something they don't want to spend $s.

Everyone has their own pluses and minuses. No need to cancel something just because it's no use to you. I'm not likely to stay at a RC property, so should they drop the brand?

Just an idea, though I do think its a good one.