I am in good company. Same here. I called MR Cust Svc. Too much website traffic crashing servers. They can't tell me which password will work. Just that it should all shake out tomorrow. :rolleyes:

+3, so true
 

Damn the MBA's at Mrt !

I wish these loyalty programs had a way to disable "shop" redemptions, like buying a computer with points for example. I will NEVER trade my IHG or Marriott points for something like that.

I doubt we will ever see a "build your own" program. I agree those are not great payback options. But I can see someone that has earned mega points and finds they have no way to burn them on stays, they may choose to use them to get something they don't want to spend $s.

Everyone has their own pluses and minuses. No need to cancel something just because it's no use to you. I'm not likely to stay at a RC property, so should they drop the brand?

Just an idea, though I do think its a good one.

I believe the idea was to have the user be able to disable certain redemption options for their account only as a security precaution...rather then eliminate it from everyone.

I've tried to change my password 3 times in the last three days and keep getting "General Error - we are experiencing technical difficulties, please try again". This happens after I change the password when I enter the code to certify the device.

This makes me feel real good about their IT...

Looks like they added an extra layer of authentication today. Had to verify a text code before logging in. Also had a choice of email to receive code