The Idiots who Design Marriott Rooms
Do the people who are redesigning the Marriott rooms ever try to work in them?
I have been staying at the SFO Airport Marriott for nearly 20 years. I arrive today to discover that
So what do I do? I throw the coffee pot, coffee/tea box, ice buckets, etc.. on the floor with all the usual Marriott waste of paper and turn the TV stand into a desk. I like the huge TV but not at the expense of a place to work. Wake up people, not everyone stays at a hotel, especially an airport property, with no intention to work. Why don't you talk to your real customers and not some Gen Y twerp? |
Is someone having a bad day?
I agree that no desk is dumb, but your other complaints are quite minor, IMHO. Did you share your tantrum with the hotel's management? And to be clear, Gen Y are the cool kids and it's the millennials who are twerps. Baby boomers just complain a lot. |
The newest CY designs are almost amusing -- where does Marriott get that over-the-top "modern" furniture? The sofas are curved and not terribly comfortable to sit on, and the lamps look like a bad rendition of R2-D2. :-) Not a complaint, just an observation.
To the OP: I'm also in my 50s and would be pretty unhappy with no desk in the room -- that's unusual to say the least. The rest of the stuff -- meh -- I've dealt with worse. If you're there for any length of time you might want to look at relocating. Try going to the front desk and asking them if they can provide you with a room with a desk so you can work. You're Platinum, they'll try to do what they can. Good luck! |
Originally Posted by dayone
(Post 24822160)
Is someone having a bad day?
I agree that no desk is dumb, but your other complaints are quite minor, IMHO. Did you share your tantrum with the hotel's management? And to be clear, Gen Y are the cool kids and it's the millennials who are twerps. Baby boomers just complain a lot. This isn't the first property where I've seen some of these changes but it is the first where I've seen them all. |
Originally Posted by flyerfmaz
(Post 24822163)
The newest CY designs are almost amusing -- where does Marriott get that over-the-top "modern" furniture? The sofas are curved and not terribly comfortable to sit on, and the lamps look like a bad rendition of R2-D2. :-) Not a complaint, just an observation.
To the OP: I'm also in my 50s and would be pretty unhappy with no desk in the room -- that's unusual to say the least. The rest of the stuff -- meh -- I've dealt with worse. If you're there for any length of time you might want to look at relocating. Try going to the front desk and asking them if they can provide you with a room with a desk so you can work. You're Platinum, they'll try to do what they can. Good luck! |
Originally Posted by DL-Don
(Post 24822222)
At this point, all the rooms have be "redesigned" to remove the desk, the luggage stands and the second phones. All the bathroom doors are now peek-a-boo.
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Recently I stayed at a Residence Inn that had just been fully remodeled. Same issue there wasn't a desk in the room. There was a tiny ledge with the phone on it on the back side of the couch that had to pass for a desk. There was some kind of contraption next to the arm chair that looked like you could pull it over while sitting to use as a pseudo desk while watching TV. I am all for new design but I still want a real desk with a real office chair to work at. I am also in my fifties. End of rant...
--Jon P.S. Unrelated rant, the last few properties I have stayed at that had recent "full" remodels still had the old warn out tub (and sometimes the toilet too). Why go to the expense of fully remodeling a room to make it fresh but still leave the bathroom tired and old? I have seen this at a CY and a RI recently. |
Originally Posted by Jon Maiman
(Post 24822459)
Recently I stayed at a Residence Inn that had just been fully remodeled. Same issue there wasn't a desk in the room. There was a tiny ledge with the phone on it on the back side of the couch that had to pass for a desk. There was some kind of contraption next to the arm chair that looked like you could pull it over while sitting to use as a pseudo desk while watching TV. I am all for new design but I still want a real desk with a real office chair to work at. I am also in my fifties. End of rant...
--Jon P.S. Unrelated rant, the last few properties I have stayed at that had recent "full" remodels still had the old warn out tub (and sometimes the toilet too). While go to the expense of fully remodeling a room to make it fresh but still leave the bathroom tired and old? I have seen this at a CY and a RI recently. |
Originally Posted by Jon Maiman
(Post 24822459)
P.S. Unrelated rant, the last few properties I have stayed at that had recent "full" remodels still had the old warn out tub (and sometimes the toilet too). While go to the expense of fully remodeling a room to make it fresh but still leave the bathroom tired and old? I have seen this at a CY and a RI recently.
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Originally Posted by flyerfmaz
(Post 24822502)
Possibly, the weird inconsistencies we're experiencing are due to many Marriott properties being franchise operations. The franchisees may have some leeway in determining what constitutes a "remodel" as long as they meet other certain criteria. A good example is a CY I stay at frequently in Phoenix -- it's freshly remodeled but the air conditioners are hold-overs and pretty cranky. A couple of weeks ago I had to change rooms because the A/C wasn't working right and they couldn't readily fix it. What's especially annoying is that these are the older air conditioners that don't have a constant fan option in cool mode. Which means they spend all night turning ON and OFF and ON and OFF loudly.
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Originally Posted by DL-Don
(Post 24822545)
Those old wall units are a real pain. Not only for their constant cycling but also because they are almost always pointed at the person sitting at the desk. I know, if they get rid of the desk then there can't be a person sitting there suffering from the air conditioning blowing right on them. :D
--Jon |
No desk?! That's a deal breaker.
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Originally Posted by DL-Don
(Post 24822545)
Those old wall units are a real pain.
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Amazing that they would design hundreds of rooms with no mock up
It is really amazing that not only remodels but even brand new hotels sometimes have rooms with serious traffic pattern issues, closet doors that interfere with bathroom doors, toilet paper rolls that are nearly impossible to reach from the toilet etc.
Too much reliance on Autocad. Before you build or remodel hundreds of rooms, build out one mock up in a warehouse and spend the there. |
Originally Posted by pdsales
(Post 24822761)
It is really amazing that not only remodels but even brand new hotels sometimes have rooms with serious traffic pattern issues, closet doors that interfere with bathroom doors, toilet paper rolls that are nearly impossible to reach from the toilet etc..
I remember a few years ago many Residence Inns used to have a desk that faced the wall just inside the door. I used to turn those desks 90 degrees so I could sit at the desk and still see the TV. Lately, I've walked into Residence Inns and found the desk has already been positioned just like I did it. I have to wonder if someone in charge saw the re-positioning I had done, figured out why and changed the default furniture position. Of course, maybe there are hundreds of us on FlyerTalk that all did the same thing. |
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