Last edit by: tattikat2
Property is a resort, so Autograph Collection resort benefits apply.
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Confirmed list of benefits for Marriott Platinum Elite (and higher) members:
— Welcome Gift of 1000 Marriott Bonvoy points (per stay) OR continental breakfast at Manta Restaurant for member +1 (per day). See post 595 for a recent report of the elite breakfast benefit.
— Eligible for an upgrade and late check-out, if available.
— High-speed internet
Confirmed list of benefits for ALL Marriott Rewards Members:
— Free wifi (3 devices max, also extends out to the beach area)
— 10% discount on breakfast buffet at Manta Restaurant (3/29/21 unsure what is offered as there is no buffet)
— 10% discount for MKBH's twice-weekly Luau dinner and show
— 2 comp rental club sets with 2 paid rounds for golf
— 2 comp tennis racquet rentals
Maximum # in room is THREE (which is strange for a family property), but multiple calls to property have confirmed this/they're holding to it.
02-02-2024 Website now says 3rd and now 4th adult in room is $95 extra per person
Parking:
— Electric car charging stations: 4, For a fee
— On-site parking, fee: 30 USD daily
— Valet parking, fee: 30 USD daily
Room pictures: https://maunakeabeachhotel.com/accommodations/
Area restaurants: https://www.flyertalk.com/forum/hawa...ts-thread.html
Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
#46
Join Date: Dec 2005
Location: SAN
Programs: DL DM, Marriott LT Titanium, Hilton Diamond
Posts: 351
#47
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
Autograph Collection properties are supposed to have a high degree of individuality compared to typical Marriott full service properties. Unfortunately, this can also mean that their lounge/breakfast benefits are all over the board.
My breakfasts at the The Raphael Hotel, Autograph Collection in Kansas City have been some of the best hotel breakfasts I've ever had in the U.S. But this forum has reported a number of Autograph Collection properties whose management is apparently clueless regarding the legitimate expectations of Gold and Platinum Marriott Rewards members.
Then there's still the question of whether the Mauna Kea Beach Hotel, Autograph Collection is a hotel (lounge/breakfast benefit applies) or a resort (exempt from lounge/breakfast benefit). Sharon cited a press release that sometimes called Mauna Kea Beach Hotel a resort. Based on the nature and amenities of the property, it is certainly a resort. But, oddly, Marriott.com still shows it as a hotel.
#48
Join Date: Dec 2005
Location: SAN
Programs: DL DM, Marriott LT Titanium, Hilton Diamond
Posts: 351
#49
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,403
I did have too pay 2 bills as they switched reservation systems, but they left a note in the room advising of this in advance.
Great beach, and my wife and I loved the hotel. The patrons are unquestionably older.. and by this I mean of retirement age. This is not a party hotel! also, saw very few children there... A few very young children, but zero older kids.
#50
Join Date: Aug 2007
Programs: SPG, Hyatt, Marriott, IHG, Hilton, AS, AA, JL, HA
Posts: 232
My wife and I spent a few nights at the end of January booked on points. I am only a MR Silver but free wifi was specifically mentioned at check in and never showed on the bill at check out. We were also given a late check out as our flight didn't leave until late in the evening. We both really enjoyed the hotel (other than the food offerings) and found the staff to be very gracious. I definitely look forward to a return visit.
#51
Join Date: May 2005
Posts: 248
We are here now and very much enjoying our visit. Just did a couple of loads of laundry in the laundry room - I loved that this is available so I could pack lighter.
We are here on points. We had reserved a golf view deluxe and were upgraded to ocean view main tower. The view is just beautiful and we are able to watch the whales each morning as we drink coffee on the lanai.
At check in we were offered the 10 dollar F&B credit or 500 points. Wifi was included. There was a bowl with a couple of pieces of banana bread and papaya wedges in the room, but I don't know if that is standard or some kind of rewards welcome. No mention of any discounts for parking, food or spa.
We can have a 2 pm check out based on availability on departure day. Since our flight is late evening we were told we were welcome to stay on property after and shower at the golf club house which closes at 6pm.
If any one has questions, I would be happy to see if I can answer or get an answer.
We are here on points. We had reserved a golf view deluxe and were upgraded to ocean view main tower. The view is just beautiful and we are able to watch the whales each morning as we drink coffee on the lanai.
At check in we were offered the 10 dollar F&B credit or 500 points. Wifi was included. There was a bowl with a couple of pieces of banana bread and papaya wedges in the room, but I don't know if that is standard or some kind of rewards welcome. No mention of any discounts for parking, food or spa.
We can have a 2 pm check out based on availability on departure day. Since our flight is late evening we were told we were welcome to stay on property after and shower at the golf club house which closes at 6pm.
If any one has questions, I would be happy to see if I can answer or get an answer.
#52
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,206
We are here now and very much enjoying our visit. Just did a couple of loads of laundry in the laundry room - I loved that this is available so I could pack lighter.
We are here on points. We had reserved a golf view deluxe and were upgraded to ocean view main tower. The view is just beautiful and we are able to watch the whales each morning as we drink coffee on the lanai.
At check in we were offered the 10 dollar F&B credit or 500 points. Wifi was included. There was a bowl with a couple of pieces of banana bread and papaya wedges in the room, but I don't know if that is standard or some kind of rewards welcome. No mention of any discounts for parking, food or spa.
We can have a 2 pm check out based on availability on departure day. Since our flight is late evening we were told we were welcome to stay on property after and shower at the golf club house which closes at 6pm.
If any one has questions, I would be happy to see if I can answer or get an answer.
We are here on points. We had reserved a golf view deluxe and were upgraded to ocean view main tower. The view is just beautiful and we are able to watch the whales each morning as we drink coffee on the lanai.
At check in we were offered the 10 dollar F&B credit or 500 points. Wifi was included. There was a bowl with a couple of pieces of banana bread and papaya wedges in the room, but I don't know if that is standard or some kind of rewards welcome. No mention of any discounts for parking, food or spa.
We can have a 2 pm check out based on availability on departure day. Since our flight is late evening we were told we were welcome to stay on property after and shower at the golf club house which closes at 6pm.
If any one has questions, I would be happy to see if I can answer or get an answer.
Did they mention if they still have the relationship with the neighboring Hapuna Beach hotel where you can sign things to your room at both hotels and use facilities at both?
#53
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
I just checked again. Mauna Kea Beach Hotel, Autograph Collection is now (finally) officially categorized as a resort, no longer as a hotel:
http://www.marriott.com/hotels/trave...ph-collection/
It's also now listed as a resort on Marriott's Hawaii Resort page:
http://www.marriott.com/hotel-search...states.resort/
It's amazing that it took so long.
http://www.marriott.com/hotels/trave...ph-collection/
It's also now listed as a resort on Marriott's Hawaii Resort page:
http://www.marriott.com/hotel-search...states.resort/
It's amazing that it took so long.
#54
Join Date: May 2005
Posts: 248
Enjoy your stay!
#55
Join Date: May 2005
Posts: 248
Additional note about our stay. We went to check out at 2 pm on Wed as planned and re-confirm we could shower at the clubhouse before 6 since our flight was not until 10:47 pm. The front desk person (the lovely and awesome Healani) checked her system then advised she could extend us until 7 pm so we could shower in the room before leaving. I would imagine they could only do so when the room is not being turned over for use that evening so it may not be available to everyone, but it was a super way to end our visit.
#56
Join Date: Apr 2010
Location: Boston
Programs: AA Plat Exec
Posts: 445
I just called to figure out about the resort fee. There is no resort fee BUT I was told that I would need to pay for the occupancy tax (and some other tax). Apparently those taxes are about 13.4%. I am looking to book 5 nights with points end of April 2015, but the regular rates is $399/night. So am I looking at a $54+ fee per night, on top of the $15 self-parking fee?
I am confused because when I try to booking online, the summary page indicates "Total taxes and fees: Included".
If anyone has stayed there already, please let me know what i would truly end up paying.
I am confused because when I try to booking online, the summary page indicates "Total taxes and fees: Included".
If anyone has stayed there already, please let me know what i would truly end up paying.
Last edited by sorka; Mar 10, 2015 at 5:06 pm
#58
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,273
Although there's clearly some sort of financial transaction between Marriott and the property "behind the scenes" for Marriott Rewards stays, the guest should not be charged any taxes on that transaction.
It may have been different under the hotel's previous guest loyalty program, Prince Preferred.