Xeno

Thank you. I get confused because last year two Courtyards in Hong Kong had lounges and I had at least a free breakfast and perhaps additional food in the afternoon.

Recently I was stayed in a Hyatt in Amman as gold and the breakfast was free - lounge or buffet downstairs - with additional food in the late afternoon.

SkiAdcock

Asia CYs are often like full-service properties & have lounges or offer breakfast. It's more due to the Asian culture. Rest of world CYs you're not going to get free breakfast as a Gold. If you were staying at the Amman Marriot (which is the equivalent of Hyatt) you'd have free breakfast a a Gold/access to exec lounge, with food offerings in the morning, aft & eve.

There have been no reports of free breakfast for Golds at the AC Bella Sky Copenhagen, just Plats, so think possible upgrade & free i-net is what you can expect as a Gold.

Cheers.

Jordan D

My team (mixture of Golds & Plats) stayed at the AC Bella Sky last week, and none of us were offered free breakfast.

As regulars at the Marriott Copenhagen (only staying at the AC because of capacity constraints at the former), was definitely a step down and felt very basic. Only two positive points above the Marriott:
- better (more powerful) showers
- better gym

CMK10

Stay Report - 10/22 - 10/24

Location: The hotel is located by the Bella Sky Convention Center. It's about 3 miles from "downtown" Copenhagen by which I mean City Hall Plaza or Tivoli and about the same from CPH. A cab from CPH costs 140 DKK (about $22 USD) and a Uber to the center of Copenhagen cost me 80 DKK (about $12 USD). Alterantively, 200 meters away is the Bella Sky stop on the M1 line of the Metro which you can take to Christiana in 7 minutes or Kongens Nytorv in 8 which get you near where most of the tourist sites are. Several bus lines also stop here including the 250S which you can take to Tivoli. There's not much around the hotel though that you can walk to.



Hotel: It's a hell of a building, that's for sure. Certainly one of the most unique looking structures I've stayed at, and also the largest hotel in Scandanavia! There's a small bar in the lobby as well as two restaurants on the second floor, one of which serves breakfasts only to Marriott elites. The top floor (23rd) has the Skybar which is worth visiting for a drink. The hotel is very new and feels bright, airy and spacious in all the common areas.







Skybar on the 23rd Floor

Check In: Handled very efficiently by an agent who told me I'd been "upgraded" to a deluxe room and asked if I wanted to be charged in DKK or USD which was nice. They also let me check in at 1:30 which I appreciated. All the staff here were friendly and helpful.

Room: Pretty odd layout, felt very modern art-y in the sense that it was minimalist in its design. I found towels in a drawer, you pressed panels on one wall to get to the safe and the mini bar and the bathroom is tiny. I will say that it's one of the most comfortable hotel beds I've ever slept in. Weirdly, there was no shampoo or conditioner or bath gel left for me but when I called down to get some, a housekeeper was at my door in two minutes. Wifi went down one night but other than that worked fine. Do note that "deluxe" room apparently means corner room, I don't think it's much bigger than a normal room.











Stray Observations: No free breakfast for Golds, it costs 180 DKK (about $27 USD), I passed. They do have an airport shuttle which runs every half hour from 6 am to 11 PM and costs 15 DKK (about $2 USD) which was a hell of a deal. I took them up on that and was really happy with it.

Overall, a very good hotel and while I had to schelp a little to get to some off the sights, I'm glad I stayed here.

SkiAdcock

Thanks for the detailed trip report - especially the pictures! Much appreciated.

Cheers.

nologic

Some comments about this hotel, based on a recent stay as a Platinum:

1) Policy per front desk check-in agent is no free breakfast for Platinums ("we are not a full service Marriott hotel"), although in the end, I was comped breakfast as an courtesy exception (breakfast hours are 6;30 to 10:30, same on weekends);

2) Very limited room upgrade to center of hotel deluxe room facing wall of the other tower --- overall smallish room, nothing particularly deluxe --- with all the great views afforded by the very large, very tall hotel, this was very disappointing;

3) No free waters for Platinums in rooms (courtesy exception 1 free bottle from mini bar, but not a free Pepsi);

4) Broken internet, down for more than 24+ hours, no compensation;

5) No phone by the bed. Phones across the room at the desk. No portable phones. Very inconvenient.

6) Very small TV for a new hotel.

7) No bedside lock in room.

8) No room service/food available after 10 pm (exception: I was able to get one pre-made refrigerated cold chicken sandwich delivered tot the room at around 11pm for about DK 100: I find this very strange for such a large business hotel.

9) No top sheet and king bed contained two twin duvets, not a king duvet.

10) Low-medium quality linens and towels.

11) No bathrobes.

12) 5 minute walk to the Metro (subway)...could be reduced if they allowed entrance/exit out the back door during normal hours, but not available, despite numerous doors. Metro to downtown Copenhagen is about 10 minutes and cost is DK 24 one way 3#.50). Uber cost to downtown Copenhagen is about DK 85 ($12), 15+/- minutes.

13) Shuttle from airport leaves every 30 minutes on the 20s and 50s. Missed shuttle by a few mins so we took a taxi.

14) Shuttle to airport was free (coupon provided by the front desk, at least I think it was free), leaves on the half hour (30s and 60s), takes 15-20 mins with stop at the nearby Holiday Inn. Drop off is at Terminal 2...about 350 yard walk to Terminal 3.

15) Amenity points not posted.

SkiAdcock

Thanks for the update. Much appreciated.

AC properties don't provide breakfast; not part of the brand standard. Some individual properties do, but not the norm. This property used to offer Plats free brekkie, so sounds like that's changed.

Just noticed the property dropped to Cat 6 from 7 w/ the recent annual change.

Cheers.

Milkman

Stayed at this hotel one night with my gf two weeks ago, as we needed to stay close to CPH in order to catch an early flight.
The Platinum arrival gift was two drink vouchers (including snacks) in the Sky bar. We managed to get two glasses of Barolo priced at 135DKK/20 USD each on the vouchers (plus the snacks), so it was definitely a very expensive arrival gift, compared to what I am usually offered in properties in Latin America and Caribbean.

My rate included breakfast which was served in the smaller of the two restaurants. Felt very exclusive as the bigger one was packed with cruise guests already by 6.30.

The rooms have already been described thoroughly above and I have not much new to add, so my data entry is really that you should definitely go for the Barolo rather than the 250 points as arrival gift, especially if you like a good wine.

SkiAdcock

Thanks for the update. Much appreciated.

Cheers.

CPH-Flyer

I stayed here in November, and breakfast in the restaurant was available for Platinum members. However checking in yesterday I was explicitly told that they are only associated with Marriott, and don't have an executive lounge, so there is no breakfast available.

I was given a drink vouches for the Skybar, which is new. But amazingly it was only valid for the day of check-in. Platinum welcome gift.

I will check if I can get the voucher extended as I fell asleep upon getting to the room.

pvn

"no lounge" and "no elite breatfast" is par for the course with european ACs I've stayed in (including this one).

CPH-Flyer

For my last three stays this year I have received free breakfast. Not this time. I realise that it is not a written benefit anywhere, but it is a change policy for this specific property not to provide it.

pvn

I was there in October and did not get free breakfast.

CPH-Flyer

I did in November.

danger

I checked out today after a one night stay. I am Marriott Gold and received a breakfast voucher.