Marriott's Look No Further-Best Rate Guaranteed Master Thread
#511
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
The new 5000 point selection definitely has its place.
For instance last year I secured a SPG BRG halving the rate for my 2 week stay down to $3000. Obviously the 2kSPG/5kMR would be a dreadful choice, but yesterday I got a single nights stay approved reducing the night by $10. Selecting the 25% would have saved me a further $27 so I chose the 5000MR points as I easily achieve 1c per point.
For instance last year I secured a SPG BRG halving the rate for my 2 week stay down to $3000. Obviously the 2kSPG/5kMR would be a dreadful choice, but yesterday I got a single nights stay approved reducing the night by $10. Selecting the 25% would have saved me a further $27 so I chose the 5000MR points as I easily achieve 1c per point.
#512
Join Date: Aug 2012
Programs: Hertz
Posts: 17
Hi All,
looking for Nashville
dates 12th to 16th Sept
hopefully Gaylord Opryland currently at $316 per night
please PM if anyone can help out the best sites for securing an LNF
Thanks for your help from a grateful Irishman!
looking for Nashville
dates 12th to 16th Sept
hopefully Gaylord Opryland currently at $316 per night
please PM if anyone can help out the best sites for securing an LNF
Thanks for your help from a grateful Irishman!
#513
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
is there a phone number to reach them?
I've had 3 denials b/c the agent thinks 268 x 4 is 1172 not 1072!! The number I tried to call (800 771-5665) answers as Marriott international reservations then immediately hangs up! Reservations doesn't have any other number for LNF - can anyone help?
#514
Join Date: Feb 2013
Posts: 1,815
I've had 3 denials b/c the agent thinks 268 x 4 is 1172 not 1072!! The number I tried to call (800 771-5665) answers as Marriott international reservations then immediately hangs up! Reservations doesn't have any other number for LNF - can anyone help?
Keep on emailing back. They have to change shifts so you should get another agent responding who has better math skills or calculator.
Good luck.
#515
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,974
try writing back a few days later. Another agent will likely pick that up and fix it.
#516
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I thought you had to file within 24 hours? Anyway if they don't approve I'll just stay somewhere that isn't part of their chain! The stay isn't until July so I've got choices!
#517
Join Date: Feb 2013
Posts: 1,815
Thanks - I tried filing a second claim and got a nasty note about filing 'TWO' claims - with a denial b/c they apparently refuse to see the rate or can't add even tho I've sent screen shots.
I thought you had to file within 24 hours? Anyway if they don't approve I'll just stay somewhere that isn't part of their chain! The stay isn't until July so I've got choices!
I thought you had to file within 24 hours? Anyway if they don't approve I'll just stay somewhere that isn't part of their chain! The stay isn't until July so I've got choices!
Once I was denied a claim and I responded to their email 2 days later to check again and also giving them an alternate site to check and was approved.
Reply to their email, don’t file a new claim. I had back and forth five times until they finally saw what I was seeing. Give explicit instructions how you found it iPad, mobil, Firefox, safari, etc. Good luck.
#518
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Thanks again, soooo frustrating - another denial, another check that the rate hadn't changed, sent link and screen shot AND notice that I had linked from hotelscombined (which I thought the url would show), didn't think to say what brower, but I think they just don't want to be bothered and are entrenched in saying no - I'm not so loyal that I'm willing to put up with much more. They may not care but when I've gone from over 100 nights year to 30 (lifetime plat so no need to worry about stays) and if others do the same some day they might care (rant over).
#519
Join Date: Feb 2013
Posts: 1,815
Thanks again, soooo frustrating - another denial, another check that the rate hadn't changed, sent link and screen shot AND notice that I had linked from hotelscombined (which I thought the url would show), didn't think to say what brower, but I think they just don't want to be bothered and are entrenched in saying no - I'm not so loyal that I'm willing to put up with much more. They may not care but when I've gone from over 100 nights year to 30 (lifetime plat so no need to worry about stays) and if others do the same some day they might care (rant over).
But it it looks like they wore you down before you wore them down. I don’t back down if I know it’s a valid claim and sometimes I feel they just give in to shut me up. LOL.
#520
Join Date: Jun 2012
Posts: 45
Hi All
I had a quick question if marriott site is charging me a child fee increasing the total charge for the room v/s expedia or other ota's not charging the child fee, will this still work to get the LNF ?
Thanks
I had a quick question if marriott site is charging me a child fee increasing the total charge for the room v/s expedia or other ota's not charging the child fee, will this still work to get the LNF ?
Thanks
#521
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Even after doing all this they still don't seem to be able to see (?process) the rate that is clearly available - they didn't even bother to reply to the last response I gave them with more specific info
so THEY MADE IT EASY FOR ME TO BOOK AWAY FROM MARRIOTT!!!! Some things are just not worth the effort and the benefits I might get aren't worth the lower price for the competition
very important to give exact instructions how to duplicate. One time my husband’s Android was showing a different rate than I saw on my iPhone.
But it it looks like they wore you down before you wore them down. I don’t back down if I know it’s a valid claim and sometimes I feel they just give in to shut me up. LOL.
so THEY MADE IT EASY FOR ME TO BOOK AWAY FROM MARRIOTT!!!! Some things are just not worth the effort and the benefits I might get aren't worth the lower price for the competition
very important to give exact instructions how to duplicate. One time my husband’s Android was showing a different rate than I saw on my iPhone.
But it it looks like they wore you down before you wore them down. I don’t back down if I know it’s a valid claim and sometimes I feel they just give in to shut me up. LOL.
#522
Join Date: Feb 2013
Posts: 1,815
Even after doing all this they still don't seem to be able to see (?process) the rate that is clearly available - they didn't even bother to reply to the last response I gave them with more specific info
so THEY MADE IT EASY FOR ME TO BOOK AWAY FROM MARRIOTT!!!! Some things are just not worth the effort and the benefits I might get aren't worth the lower price for the competition
so THEY MADE IT EASY FOR ME TO BOOK AWAY FROM MARRIOTT!!!! Some things are just not worth the effort and the benefits I might get aren't worth the lower price for the competition
But there’s always a next time.
#523
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,858
consecutive nights being combined into one res.
I have a trip coming up , and I'm a bit unsure of dates still and no flights booked yet. So I made 2 separate consecutive night reservations and put in LNF claims for each. They were both approved but the agent combined the res. I strongly suspect Im not going to be able to separate them, anyone got any advice on what to do to avoid a repeat?
#524
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,071
I have a trip coming up , and I'm a bit unsure of dates still and no flights booked yet. So I made 2 separate consecutive night reservations and put in LNF claims for each. They were both approved but the agent combined the res. I strongly suspect Im not going to be able to separate them, anyone got any advice on what to do to avoid a repeat?
#525
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,974
yep, you can still adjust. They have been combining them for quite some time ... several years.