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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   HELP! Change in status from Plat. To Silver (https://www.flyertalk.com/forum/marriott-rewards/1587028-help-change-status-plat-silver.html)

orca15 Jun 23, 2014 6:19 pm


Originally Posted by MrJim (Post 23074360)
Did you recently apply for a Marriott rewards credit card? This same thing happened to me this week after I applied. A quick call to the Rewards customer service line and they fixed it.

Three years of lurking, and jumps in with the winning goal. Now that, my friend, is art.

MrJim Jun 29, 2014 9:29 am


Originally Posted by orca15 (Post 23084619)
Three years of lurking, and jumps in with the winning goal. Now that, my friend, is art.

Thanks Guys. Glad I could help!

CAL PHL FLYER Jun 30, 2014 10:23 am


Originally Posted by sdsearch (Post 23069998)
Probably because the OP started with: "I am currently traveling abroad".

If you don't have a local SIM card (or a calling card that works where you are), it can be quite expensive to call Marriott from overseas (either int'l roaming or hotel phones).

You can use Skype for international calls for about 2 cents per minute.

pinniped Jul 1, 2014 9:51 am

Even with Skype, I too would probably start with an email: Marriott usually responds pretty quickly. In this case, I hope they'd resolve this one without much difficulty. Obviously if it's check-in day, then a different story.

The other challenge...calling from Asia...the Marriott Rewards people aren't 24x7. Shouldn't be too big of an issue to find a time but it is a consideration...


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